Nisha Singh
October 12, 2019 15:09
Up until today this place could easily have 4 stars overall for its location, costs, staff and teachers.
I signed up for a class this past summer and couldnt make it but reached out ahead of time so someone else could take my spot since classes sell out and their are limited spots. For whatever reason there wasnt a class scheduled for a while. I suggested to use my credit towards a different cheaper class that would afford me two classes and I would loose a couple dollars but seemed like a fair trade to me.
Well I jogged over this morning for class only to be told I couldnt with ZERO compromise. If it is a policy that classes are non transferable which I havent seen and wasnt aware of then its a ridiculous one especially if instructors take a hiatus for a couple months as mine did.
I cant believe you all would rather loose a patron, who enjoys your business and classes for the most part, because you cant find some middle ground. -Highly disappointed