Reviews

Rated 4.5/5 based on 22 customer reviews.
January 23, 2020 13:38

Amazing customer service. They really work with you.. not only for your fitness goals but also with any issues you have with your account. Thank you!

November 9, 2019 15:13

Great workout!! Different routine every time. I really have noticed a change in my athletic endurance and strength. The instructors are so encouraging and the music is loud and great!

October 11, 2019 18:04

I went to my first Orange Theory class and it happened to be at the Sandy Springs location. The friendly staff of Desi, Luke, and Dawn greeted me as soon I walked in. I was checked-in and shown around their facility. Once class started, I got a great feel of their program and their culture. They welcome all types of fitness-levels as their programs are built for everyone. I felt welcomed and really enjoyed the experience.
-Thank You OT Sandy Springs!

August 10, 2019 11:11

I love orange theory. But luckily my home studio is east Cobb and not here. I called 2 hours before class to book a spot and I get to the class and the class is full and system is down. My understanding is that calling does not need a system. Not nice

May 29, 2019 16:17

The best place to work out. The front desk staff is outstanding, the coaches are super encouraging and very professional and the varied workouts make it easy to keep me motivated. I highly recommend this facility

July 30, 2018 20:33

If I could leave 0 stars, I absolutely would. This studio is the reason I am canceling my membership.

I've been to multiple studios (Charleston, Mt. Pleasant, Tampa, Boston, Woodstock) and had great experiences at all them, even done community events with my OTF Family. And then I had to relocate for work, which made me try this location because it was closer.

I have never felt so unwelcome or so uncomfortable ever in a studio, especially an Orangetheory studio. The front desk couldn't be bothered to answer your questions, aren't friendly/welcoming whatsoever, and to be honest, kind of rude if you ask them a question. I felt like I was intruding just by asking where the lockers were.

I felt uncomfortable in the few classes I tried here and wasn't able to really focus on my workout because of the uncomfortable vibe I got whenever I walked in. No one talks to each other, and the front desk doesn't really engage with their clients. This studio does not have a community vibe about it whatsoever and the precedent is set by the front desk.

If you're looking for a friendly, welcoming studio experience where it feels like a community, this studio is not for you.

July 30, 2018 20:33

If I could leave 0 stars, I absolutely would. This studio is the reason I am canceling my membership.

I've been to multiple studios (Charleston, Mt. Pleasant, Tampa, Boston, Woodstock) and had great experiences at all them, even done community events with my OTF Family. And then I had to relocate for work, which made me try this location because it was closer.

I have never felt so unwelcome or so uncomfortable ever in a studio, especially an Orangetheory studio. The front desk couldn't be bothered to answer your questions, aren't friendly/welcoming whatsoever, and to be honest, kind of rude if you ask them a question. I felt like I was intruding just by asking where the lockers were.

I felt uncomfortable in the few classes I tried here and wasn't able to really focus on my workout because of the uncomfortable vibe I got whenever I walked in. No one talks to each other, and the front desk doesn't really engage with their clients. This studio does not have a community vibe about it whatsoever and the precedent is set by the front desk.

If you're looking for a friendly, welcoming studio experience where it feels like a community, this studio is not for you.

July 23, 2018 12:07

I really like that it is a group workout but is individual at the same time. The coaches are motivating and push me to keep moving! I really enjoy that I am able to track my workout results for each class and how it is compared to the previous week and month. I have been part of this program for almost two months now and I am already seeing results!

July 23, 2018 12:07

I really like that it is a group workout but is individual at the same time. The coaches are motivating and push me to keep moving! I really enjoy that I am able to track my workout results for each class and how it is compared to the previous week and month. I have been part of this program for almost two months now and I am already seeing results!

February 21, 2018 15:15

Love OTF where ever I go! Coaches are very supportive and give lots of encouragement and praise. Staff was awesome and very welcoming to me in my visit. If I ever get back in the area for a visit again I will definitely return for a visit and workout.

February 21, 2018 15:15

Love OTF where ever I go! Coaches are very supportive and give lots of encouragement and praise. Staff was awesome and very welcoming to me in my visit. If I ever get back in the area for a visit again I will definitely return for a visit and workout.

December 27, 2017 18:45

I like the structure and enthusiasm that the instructors provide. I also like how it incorporates weights and cardio for a well balanced workout.

November 13, 2017 10:33

Love the coaches and workout! Great for those that are pressed for time and don't want to try and plan a workout. The format makes it easy for you to get a full body workout in an hour.

November 13, 2017 10:33

Love the coaches and workout! Great for those that are pressed for time and don't want to try and plan a workout. The format makes it easy for you to get a full body workout in an hour.

October 25, 2017 13:39

Great customer service. The simple gesture of greeting me by name when I come in for a workout goes a long way. Also, trainers are diverse and motivational throughout the workout. It makes me want to push a little bit more. A bit of hiphop and modern music doesn't hurt either. It motivates me more.

October 25, 2017 13:39

It's a great overall workout that changes daily and causes me to do more than I'd do on my own. It's the fastest hour on the planet!

October 25, 2017 13:39

I like the fact that I can burn so many calories and get an excellent workout in an hour. The staff is really friendly and I love the fact that they're committed to "knowing me". This has become like a hobby to me and the trainers are wonderful as well!

October 25, 2017 13:39

Do not have to pre-think about workout before arriving. Every workout is different. High intensity makes me feel like I am optimizing my 60 minutes. Music and energy of class makes the 60 minutes fly by. Its super fun and you see results! Also, great coaches and staff!

October 25, 2017 13:39

Best workout out there! Have been a member for 1 1/2 yrs and the workout never gets old. I love the variety and the challenge. It is a whole-body approach and you feel great after each class.

May 29, 2017 10:19

Great customer service. The simple gesture of greeting me by name when I come in for a workout goes a long way. Also, trainers are diverse and motivational throughout the workout. It makes me want to push a little bit more. A bit of hiphop and modern music doesn't hurt either. It motivates me more.

March 3, 2017 17:38

Do not have to pre-think about workout before arriving. Every workout is different. High intensity makes me feel like I am optimizing my 60 minutes. Music and energy of class makes the 60 minutes fly by. Its super fun and you see results! Also, great coaches and staff!

February 27, 2017 11:14

Best workout out there! Have been a member for 1 1/2 yrs and the workout never gets old. I love the variety and the challenge. It is a whole-body approach and you feel great after each class.

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