| Tue | 05:30 am -09:00 pm |
| Wed | 05:30 am -09:00 pm |
| Thu | 05:30 am -09:00 pm |
| Fri | 05:30 am -08:00 pm |
| Sat | 08:00 am -03:00 pm |
| Sun | 09:00 am -02:00 pm |
Who is on the phone
Answer the question ,he was very rude
Excellent gym with excellent staff. This gym is exactly wanted I was looking for. A combination between a place to work out with trainers and a place to work on my jiu-jitsu and MMA skills. The staff are friendly and most importantly ethical. Unlike other gyms I went to I was told up front what all the stipulations were regarding their gym membership. I never felt like I was being tricked into signing a contract without all the information.
Love this place amazing trainers you will get a workout here no doubt They will give you a workout for sure. If you have goals to meet go to knuckle up love it everyone is very friendly and they are very motivational and they're a True no judgement type of place highly recommended.
Warren is awesome he has helped me in so many ways . Staff is wonderful, very helpful and friendly . Great place for beginners and advanced.
After experiencing the complimentary free week at the Knuckle Up gym, I decided and managed to get a 2 month membership at a reasonable rate with access to all facilities at the gym including the kickboxing and crossfit classes. I was impressed with the extremely positive attitude that I experienced from both the staff and instructors who are always available and willing to help you. The instructors are focused on safety and form during the workouts and always make sure that each exercise is modified to fit the ability of the individual. The kickboxing classes provide a great full body workout with kicks, punches as well as leg and core exercises. I highly recommend Knuckle Up as a welcoming and positive place with a wonderful community of people. I have improved my overall strength and endurance over the last 2 months, lost 14 lbs and have a much more toned physique! Thank you Knuckle Up!
After experiencing the complimentary free week at the Knuckle Up gym, I decided and managed to get a 2 month membership at a reasonable rate with access to all facilities at the gym including the kickboxing and crossfit classes. I was impressed with the extremely positive attitude that I experienced from both the staff and instructors who are always available and willing to help you. The instructors are focused on safety and form during the workouts and always make sure that each exercise is modified to fit the ability of the individual. The kickboxing classes provide a great full body workout with kicks, punches as well as leg and core exercises. I highly recommend Knuckle Up as a welcoming and positive place with a wonderful community of people. I have improved my overall strength and endurance over the last 2 months, lost 14 lbs and have a much more toned physique! Thank you Knuckle Up!
I enjoyed the gym and the classes, however I have been taken round and round in circles when trying to either cancel or place my account on freeze due to breaking my hand in a car accident. You will see multiple reviews on here where people were given the run around when trying to cancel. I tried multiple ways to reach out to the company and they did not get back to me until I reported the additional charges to my credit car company after multiple requests to cease payments being withdrawn along with Dr documentation. After my credit card company contacted their payment service, all the sudden I got a call back and email but my account still has not been cancelled despite following what their gym and payment service told me to do. Emailing Sarah Huling and Cancellations@knuckleupfitness. I've sent multiple emails to cease withdrawals per my documentation and have continued to be charged and told I would not be refunded despite three emails where I provided proof of my condition and told them to cease withdrawals. I am now dealing with disputing with my credit card company because they have drafted me three times after all of my emails and calls. It is a shame their management or billing department try to give you the run around and never process cancellations or extend freezes when you obviously cant kickbox with a broken hand. The classes and teachers were great and I planned to return when my Dr. clears me and my hand is fully healed but after this whole ordeal and hundreds of dollars later I will not be going back and cannot recommend them to anyone.
We have been going to KnuckleUp for over a month and we love it. The Crossfit program is great and very balanced for new and seasoned trainers, and you can cross-train in a number of different martial arts styles. Best yet, they have a kid playroom, so we can go as a family. Highly recommend! :)
We have been going to KnuckleUp for over a month and we love it. The Crossfit program is great and very balanced for new and seasoned trainers, and you can cross-train in a number of different martial arts styles. Best yet, they have a kid playroom, so we can go as a family. Highly recommend! :)
This is my 4th Crossfit gym and my favorite. The camaraderie of the people and the support of the coaches has been great. After recovering from an injury, I feel like I'm starting at square 1. So I'm excited to see all the small improvements. It is an investment, but worth it for me. Also, really helpful that they have a kid's play room. Couldn't do it without that.
This is my 4th Crossfit gym and my favorite. The camaraderie of the people and the support of the coaches has been great. After recovering from an injury, I feel like I'm starting at square 1. So I'm excited to see all the small improvements. It is an investment, but worth it for me. Also, really helpful that they have a kid's play room. Couldn't do it without that.
We have been going to KnuckleUp for over a month and we love it. The Crossfit program is great and very balanced for new and seasoned trainers, and you can cross-train in a number of different matrial arts styles. Best yet, they have a kid playroom, so we can go as a family. Highly recommend! :)
In town for a week and decided to drop in knuckle up. Walked in on Monday and Tim was and has been super friendly. Made me feel at home and took the time to walk and show me around. I decided to do the kickboxing class and even then. Tim took the time to explain to me how every thing works and helping me wrap my wrist. I never realized the wrapping your wrist had it's own technique. Instructors were great and has been an amazing experience for the time I was able to spend here. Again, thanks to tim for making me feel so comfortable, welcoming and enjoyable.
In town for a week and decided to drop in knuckle up. Walked in on Monday and Tim was and has been super friendly. Made me feel at home and took the time to walk and show me around. I decided to do the kickboxing class and even then. Tim took the time to explain to me how every thing works and helping me wrap my wrist. I never realized the wrapping your wrist had it's own technique. Instructors were great and has been an amazing experience for the time I was able to spend here. Again, thanks to tim for making me feel so comfortable, welcoming and enjoyable.
I had a great experience as it relates to the classes and coaches, however, their contract is really sneaky and customer service sucks, when you are the one who needs them.
Knuckle up requires 30 days notice and your account to be in good standing during the cancellation notice in order to close your account. They don't make the process any easier. I expressed my need to cancel membership in person and by email but they only count 30 days from the posting stamp from the mail. It turns out knuckle up does not prorate your tuition either. if cancellation notice (posting stamp) doesn't match your pay date you are required to pay another months tuition! In my case I pay every 14th but my 30 days notice was recorded as the 16th. On the 28th day of my notice, the 14th of the following month, knuckleUp charges the full next months' tuition, so instead of 30 days , I'm actually on a 58 days notice. The person in charge of cancellation, Sarah Hulling doesn't seem to be able to empathize with the situation nor escalate to her boss- the owner- to try finding a solution.
I enjoyed the kickboxing class and the cleanliness of the facility. However, I felt like I was taken advantage of through the cancellation process. I signed up with the unlimited kickboxing class but immediately cancelled the same day because the class times and locations were not convenient for me. I was told that the manager would call me back about cancelling, which I never received a call back. I spoke with customer service to cancel but they could not locate my account since I just signed up. I was told that it would be noted in my account so that I would not be charged. I now notice that I should not have trusted their word. I called back repeatedly to speak with the manager and they told me she would call me back, which never happened. I have written notice via email about cancelling with responses from customer service so there is a paper trail and proof of cancelling. I was told I should have sent a written letter in the mail and once they received that letter they told me I owed $263(quoted $119 for a month) and it has not even been a month since I signed up for the classes. With the intent of cancellation I did not use the services and being told I should still be charged. DO NOT sign up for classes here if you feel pressured to sign up or you are unsure about taking classes here because if you cancel and do not mail them a letter they will still charge you for more than you signed up for. I still have not received a call back.
I enjoyed the kickboxing class and the cleanliness of the facility. However, I felt like I was taken advantage of through the cancellation process. I signed up with the unlimited kickboxing class but immediately cancelled the same day because the class times and locations were not convenient for me. I was told that the manager would call me back about cancelling, which I never received a call back. I spoke with customer service to cancel but they could not locate my account since I just signed up. I was told that it would be noted in my account so that I would not be charged. I now notice that I should not have trusted their word. I called back repeatedly to speak with the manager and they told me she would call me back, which never happened. I have written notice via email about cancelling with responses from customer service so there is a paper trail and proof of cancelling. I was told I should have sent a written letter in the mail and once they received that letter they told me I owed $263(quoted $119 for a month) and it has not even been a month since I signed up for the classes. With the intent of cancellation I did not use the services and being told I should still be charged. DO NOT sign up for classes here if you feel pressured to sign up or you are unsure about taking classes here because if you cancel and do not mail them a letter they will still charge you for more than you signed up for. I still have not received a call back.
Love the early am hours. Everyone is super friendly and the instructors know what's up. Plenty of kickboxing classes. I ditched kickboxing two years ago to focus on running marathons (11 complete out of my lifetime goal of 50). But I missed kickboxing and I want to get back into shape in this way. Glad to be back! Expert trainers and friendly faces. I love this place.
Best kickboxing class experience ever! I highly recommend coming here if you are looking to get in shape fast. I tried out several different kickboxing classes in the Greater Atlanta Area and this one came out on top in my comparisons. I really lost weight and toned up in about 3 weeks. I am a dancer and teach dance in my free time. Typically, the focus is on technique and choreography in class so it is imperative to cross train with another sport to build stamina, agility, and physical fitness. From my point of view, this was the best (and fun) way to transform my body and dance performance. I'll list a few reasons why Knuckle Up (Buckhead) stood out to me:
1. Staff Service - you can tell a lot about a gym/business by how they treat you and others. The moment I came in the front desk team was VERY WELCOMING without snarky remarks, judgments, or hassle. Everyone I encountered was enthusiastic, empathetic, and efficient! But it was the perfect amount of energy so I didn't feel pressured or annoyed. Sometimes I had odd requests or questions - they answered each one with a smile and concise response. Also, I called at weird hours and always got a person.
2. Engaged Instructors - at KnuckleUp all of the instructors have been present and focused ...making sure that: A. You know the combination B. You are executing properly C. You are working hard. Other gyms seemed to have moments where instructors were in their own world and not as engaged at times or wouldn't really encourage you on a personal level.
3. Quality of Workout - you get a GREAT workout here. It's not just light cardio or kicks and punches in the air like I experienced at some places. The quality of workout was so superb at KnuckleUp, you always leave dripping sweat but with enough energy and drive to return for the next class. It's amazing. You'll run, squat, push up ...everything for a full body workout before and in between executing boxing combinations.
Finally, I'd also like to share that the facility is great for those going to work after the AM classes. There are ample showers, lockers, and storage to keep your day flowing. There's also gym equipment so you could even cancel your other gym memberships and workout here, which worked out well for me. Hope this helps!
It is a shame that the management here is so poor because some of the classes are decent. I l like their boxing instructor a lot. My bad experience was that I bought a class package to work out 3 times a week in a class. One week into the class the instructor simply changed the time to a half hour later so I could no longer attend. I spoke to the managers Steve and Sarah and they refused to give me my money back. They only offer that I attend some classes that I personally dislike, such as their kickboxing class. This is unfair because I did not sign up for those classes and did not want to go to them. I had to get my bank involved to get my money back 7 months later which is ridiculous. As a business, if you do not provide the product you agreed to and cannot reach an agreement with your customer, you should return the money - it's absurd that the managers here do not understand that fundamental and simple concept. Since the availability of these gyms are so saturated in Atlanta, I highly recommend going elsewhere.
Pretty awesome place! Very addicting. Straight forward vibe.
I have been training with knuckle up since 2009 and i really enjoy training there. Coaches, teammates are all great people. Great place to learn how to defend yourself or if you are trying to stay in shape.
