| Mon | 05:30 am - 09:00 pm |
| Tue | 05:30 am - 09:00 pm |
| Wed | 05:30 am - 09:00 pm |
| Thu | 05:30 am - 09:00 pm |
| Fri | 05:30 am - 08:00 pm |
| Sat | 10:00 am - 03:00 pm |
Best gym ever
The facility is great, but the ONLY reason i'm giving this a 1 star rating is because of my experience today when I decided to sign up. Whoever the man was (I caught myself typing 'gentleman' but he wasn't even that) that signed me up, initials are D.F. I believe, was horrible. Absolutely the worst customer experience I have ever had at any gym. I work in this building and had an encounter with him when I went to do a tour, that a co-worker came along with me on, and my co-worker ended up doing the tour for me originally when he should have. At that moment, because of that experience last year, I decided not to join. For a few weeks, I have been going back and forth on if I wanted to sign up because it would really be convenient and my co-workers that go to the gym here truly enjoy it, so today was the day that I signed up. His behavior was as if he did NOT want to be bothered and when I initially approached the gym, I said that "I'm interested in signing up today, but I wanted a bit more information on what you offer.." and his response, in a way where it was just so annoying that I had questions. After it was all said and done, I went back to our suite and asked my coworkers about their experience and then mentioned who I dealt with and they ALL began to tell me how he is horrible! They mentioned that so many people have stated that they have had so many complaints on this same person and he's been with them for 10 years. How is that possible?! Call me crazy but you'd think that you'd want someone who people would feel comfortable around or approaching.. And that is not me saying he is intimidating, because there is nothing intimidating about him. His attitude and tone is off-putting and they need to do better.
The facility is great, but the ONLY reason i'm giving this a 1 star rating is because of my experience today when I decided to sign up. Whoever the man was (I caught myself typing 'gentleman' but he wasn't even that) that signed me up, initials are D.F. I believe, was horrible. Absolutely the worst customer experience I have ever had at any gym. I work in this building and had an encounter with him when I went to do a tour, that a co-worker came along with me on, and my co-worker ended up doing the tour for me originally when he should have. At that moment, because of that experience last year, I decided not to join. For a few weeks, I have been going back and forth on if I wanted to sign up because it would really be convenient and my co-workers that go to the gym here truly enjoy it, so today was the day that I signed up. His behavior was as if he did NOT want to be bothered and when I initially approached the gym, I said that "I'm interested in signing up today, but I wanted a bit more information on what you offer.." and his response, in a way where it was just so annoying that I had questions. After it was all said and done, I went back to our suite and asked my coworkers about their experience and then mentioned who I dealt with and they ALL began to tell me how he is horrible! They mentioned that so many people have stated that they have had so many complaints on this same person and he's been with them for 10 years. How is that possible?! Call me crazy but you'd think that you'd want someone who people would feel comfortable around or approaching.. And that is not me saying he is intimidating, because there is nothing intimidating about him. His attitude and tone is off-putting and they need to do better.
Great facility with very friendly staff. Sauna, steam room, classes. It has all you need in a gym. It's also never crowded.
Great facility with very friendly staff. Sauna, steam room, classes. It has all you need in a gym. It's also never crowded.
Positive experience with the accounts manager, Patrick, who was great conversation and helped me open an account here.
Come give us a chance and let us provide to you the best reason for you to make time for YOU, get healthy and have time to escape in one of the best premiere clubs in Midtown.
Come give us a chance and let us provide to you the best reason for you to make time for YOU, get healthy and have time to escape in one of the best premiere clubs in Midtown.
Good, clean equipments and equally well maintained shower, sauna, and locker facilities.
Good, clean equipments and equally well maintained shower, sauna, and locker facilities.
