SunsetandHazelnut
October 24, 2017 14:27
The office staff does not know what they are doing. The coaches are nice. My daughter attended this gym on Spring. Back on February/March I tried to register my daughter for Fall, I was told by Kasie that they were not registering for Fall yet and she stopped the transaction. I asked her when would they start the Fall registration. She told me I should receive an email from them. Since I never received the email, I went ahead and called them. Kasie told me they were full already and that all she could do was to put my daughter on the waiting list. I reminded her about our conversation, of course she said "she did not say that." She said the Fall registration started back on february. On top of that, she offered to help me find another gym for my daughter, that was an insult to me. I felt she just did not want my daughter there. I would not recommend this gym, we were not happy since the beginning because they are not organized.