Joseph B.
October 25, 2017 07:10
My girlfriend and I have been members for almost 2 years and have had nothing short of a positive experience. We recently found out that we'd be moving within a couple of weeks and would have to cancel our memberships. Although we are month-to-month, the company's policy requires a 30-day written notice to cancel so I expected to be forced to pay for an entire month that I wouldn't be using. The owner was very understanding and had no problem making sure the payment wouldn't renew. The paperwork we had initially signed made it well within legality for him to milk another month out of us, but fortunately he's more reasonable than most gym owners I've experienced who see patrons as a paycheck.
I'd also like to comment on a previous reviewer who claimed that the place is filthy. This is actually one of the cleanest gyms I've experienced. Every morning that I would be there working out, the owner or one of his employees would either be vacuuming or scrubbing down the bathroom. The upkeep of the gym is the one thing that impressed me enough to write a positive review in the first place. It's possible that the two occasions this person visited was during an especially busier time where inconsiderate members didn't clean up after themselves, but you'll find these douchebags at any gym.
All of the staff members have been nice and welcoming to us since we've joined. I don't think that one personal trainer's decision to eat fast food qualifies the entire staff to be blanketed as incompetent idiots. I wouldn't expect the reviewer to understand the concept of a "cheat day" if this person struggled to grasp how one might use paper towels and cleaning spray to wipe down sweaty gym equipment or why they wouldn't leave the guest door open to all during unstaffed hours.