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Rated 4.9/5 based on 27 customer reviews.
April 12, 2020 10:16

My husband has worked in sports for around 30 plus years..college through NFL. Throughout the years my family has had access to some of the best doctors and trainers. I say this to say that Lisa Chase is one of the best I have ever been to. Unfortunately, I have been dealing with mild neck pain for a lifetime and now because of a recent accident my neck pain went from mild to severe. I tried everything outside of surgery to fix my neck....doctors, chiropractors, 3 different pt places (all rated highly) and some relief of pain over long periods of therapy but never completely resolved. In one week of seeing Lisa not only is my pain almost gone but her approach has been very different from any other place I have been. First off she isn't just fixing my neck (she is working on other parts of my body that connect to my neck that will help to keep my neck stable. Im 56 and have always been very active (except for when my neck, arm would have me resting and growing weaker) now I have hope that I'm going to get my life back!!!

February 4, 2020 03:38

The care my son received from Back 2 Normal for his shoulder injury was exceptional. The one-on-one attention by Anika plus the use of the latest technology helped him recover and get back to swimming competitively. She was flexible in working around his busy schedule, and helped build and maintain a positive attitude which was crucial in his recovery. We were so lucky to have been referred here by our orthopedist. I can't thank Anika and the rest of the staff enough for everything they have done for us!

December 17, 2019 23:02

Dr K and the staff are very compassionate, knowledgeable and patient. I have experienced great progress with my injury with only 4 visits. Definitely recommend.

December 17, 2019 12:32

I am extremely pleased and thankful to have found Lisa Chase and team at Back 2 Normal. After struggling with getting "back to normal" after a recent bad fall and a skiing mishap before that, I was highly referred to Lisa by several people. My first appointment was 2 hours long. Her exam was incredibly thorough, she observed several problem areas, and she went right to work explaining as she went along so I better understood how I felt the way I did and moreso, what was causing it. I walked out of this first appointment feeling much better than I had in a long time. I can't help but think that her work on the professional tennis tours keep her focused on quick results - players need to get back on the courts as soon as possible! Physical therapy was prescribed by an orthopedic doctor, so she provided me with an insurance formatted bill to submit to my carrier for reimbursement. If you are concerned you're never going to get better as I was - give her a try. I am glad I did, that's for certain.

November 10, 2019 15:35

Lisa and her team at Back2Normal are exceptional. My first visit to Lisa was many years ago. I was referred to Lisa by my doctor for treatment of back pain and hip pain. I live an active lifestyle and have visited other PT practices for previous problems. In my opinion, Lisa is one of the best physical therapists in the area. In addition, her staff is also top-notch.

Within a few visits I was feeling better and she quickly had me "back to normal!". The combination of her treatment and a customized exercise program have worked to keep my back in excellent shape. I have returned to Lisa with new injuries and treatment for my shoulder and neck. Each time the combination of treatment and exercise resulted in a quick return to activity.

I have referred many friends and family to Lisa, and they have all been impressed with the quality of care and the staff at Back2Normal. If you want excellent treatment and a customized exercise and stretching program this is the place to visit!

November 6, 2019 23:10

I often ask my self what does the ideal PT experience look and feel like from the patients perspective. Being a PT myself for 28 years and national consultant for PT owners and their staff I can honestly say my experience at Back2normal PT has been perfect. I recently had spine surgery and went to another PT practice for several weeks with a roller coaster experience. I knew i could get better but i needed a more comprehensive approach and Lisa made a huge difference. Within 4 visits my leg pain went away and i was walking and sitting pain free. Most of all I found the education and guided home program to help me maintain what gains i was making. I highly recommend Bak2normal for anyone who is looking to recover swiftly and fully comprehend what is going on with their condition. BJG PT

August 22, 2018 20:21

Lisa, thank you for your expertise, patience and tremendous help!!! I have a frozen shoulder which is associated not only with limited mobility but with constant pain. With each session my mobility was greatly improving and most importantly the pain is gone!!! The staff is very helpful and welcoming as well. I highly recommend Back 2 Normal Physical Therapy.

August 22, 2018 20:21

Lisa, thank you for your expertise, patience and tremendous help!!! I have a frozen shoulder which is associated not only with limited mobility but with constant pain. With each session my mobility was greatly improving and most importantly the pain is gone!!! The staff is very helpful and welcoming as well. I highly recommend Back 2 Normal Physical Therapy.

July 19, 2018 10:40

Ive had a great experience with Lisa and her staff at Back 2 Normal PT. My brother recommended her, as she was so thorough and detailed in the initial evaluation. I had a pretty bad hamstring and hip injury from sports. We are slowly but surely getting me back. The energy and people there are amazing too. I am always excited to go to PT and then feel happy when I leave. I highly recommend Back 2 Normal.

July 19, 2018 10:40

Ive had a great experience with Lisa and her staff at Back 2 Normal PT. My brother recommended her, as she was so thorough and detailed in the initial evaluation. I had a pretty bad hamstring and hip injury from sports. We are slowly but surely getting me back. The energy and people there are amazing too. I am always excited to go to PT and then feel happy when I leave. I highly recommend Back 2 Normal.

July 8, 2018 08:55

I went to Back 2 Normal after experiencing chronic knee issues which were preventing me from playing tennis. After going to Back 2 Normal, I received a program to get me back on the court. I have been playing ever since! Back 2 Normal does a great job of assessing the issue and developing a program specific you!

June 21, 2018 18:33

They saved my life! I had the most miserable bladder pain for months. I was preparing for a life of disability. Then I came to Back 2 Normal Physical Therapy and Jolene started her pelvic floor treatment. After several appointments I was realizing relief. Each subsequent appointment resulted in more take home work. Then I was ready for their pilates mat class! As of this writing I have one mat class remaining to attend and I'm on 'come back if you want a tune up' status for physical therapy. I've never been so grateful for my health restored. Every single person here is compassionate, professional, approachable, knowledgeable, and did I say compassionate! 100% of my life quality is restored. And I'm coached up now to maintain my health.

June 21, 2018 18:33

They saved my life! I had the most miserable bladder pain for months. I was preparing for a life of disability. Then I came to Back 2 Normal Physical Therapy and Jolene started her pelvic floor treatment. After several appointments I was realizing relief. Each subsequent appointment resulted in more take home work. Then I was ready for their pilates mat class! As of this writing I have one mat class remaining to attend and I'm on 'come back if you want a tune up' status for physical therapy. I've never been so grateful for my health restored. Every single person here is compassionate, professional, approachable, knowledgeable, and did I say compassionate! 100% of my life quality is restored. And I'm coached up now to maintain my health.

April 12, 2018 11:44

Lisa Chase and the Back 2 Normal team have helped me not once, but twice, recover from injuries original thought to require surgery. As a former college athlete and coach, I've been exposed to all types of "physical therapists" over the years. There is no one like Lisa Chase. Her holistic approach, personalized care, and innovative techniques have helped me become 100% pain free AND more fit and balanced than before the injuries. The second you walk into the office, you know they are compassionate healers. Hands down, I'd recommend Lisa and B2N to anyone in the country.

March 30, 2018 06:54

Lisa Chase is brilliant! She has helped accurately diagnose & correct my back, hip & knee issues. Lisa will take a complete approach to allow for a holistic healing experience. I truly enjoy my Pilates sessions with Ilene as well. Lisa & her staff are excellent! Very friendly & efficient.

March 14, 2018 17:15

I've been receiving physical therapy here since I suffered a ribcage injury in 2013. As soon as I stepped foot into the office I was welcomed with utmost candor and care, and the service followed through tenfold. I started gaining my mobility back within two physical therapy visits and was introduced to so many new ways to take care of myself. Lisa's gentle, intuitive touch is sophisticated and powerful; she was able to heal an injury that none of my previous doctors could. Back 2 Normal changed my health for the better and I can't recommend them highly enough!

March 14, 2018 17:15

I've been receiving physical therapy here since I suffered a ribcage injury in 2013. As soon as I stepped foot into the office I was welcomed with utmost candor and care, and the service followed through tenfold. I started gaining my mobility back within two physical therapy visits and was introduced to so many new ways to take care of myself. Lisa's gentle, intuitive touch is sophisticated and powerful; she was able to heal an injury that none of my previous doctors could. Back 2 Normal changed my health for the better and I can't recommend them highly enough!

February 21, 2018 13:17

From the second I entered the office I knew that something good was going to happen.. The vibes were so positive I knew that I found a place for me..
I wasn't pushed to take that, try this, I was able to select the right mix for me. Gail at the front desk set me up with a smile. I met Cristiane and right away we clicked. My journey with her was wonderful. I never did yoga before so everything was new to me. I have some physical and medical issues, Cristiane took them and made the a positive for me. Allowing me to do what I can at a slower pace but reaching the goal.. I love going here.. I had to go back home to New York for a while and miss my sessions. What a wonderful experience for me to have had.. Cant wait to go back

January 25, 2018 19:21

Lisa Chase was a lifesaver for me. Before seeing her, I was unable to walk more than 150 paces on level ground without experiencing severe lower back pain. The exercise program she put me on completely eliminated the pain in a short period of time. I can walk normally for long distances now.

January 9, 2018 10:58

I am grateful to Dr. Tambay for referring me to Lisa Chase to resolve my back problems. Lisa has a talent superior to any other physical therapist I have ever experienced. After 3 visits and following her prescribed exercises, my back has never been better and stronger. The facility is well-equipped to deal with all types of rehab techniques. I can't say enough about this establishment. It's a pleasure to share my experience.

November 17, 2017 13:15

I was seen at Back 2 Normal by Jolene a physical therapist last week when I was not feeling well. My experience could not have been any better; from the moment I walked in the door I was greeted by very kind staff. The atmosphere is wonderful and the building is beautiful and calming. After my treatment with Jolene , I felt so so much better; it was phenominal! I couldn't be any happier regarding my entire visit! I will continue with treatment at Back 2 Normal.

November 1, 2017 16:49

This is not a review of the service but a piece of information. I called the office and learned that they do not accept Medicare and are "out of network" for insurance. I was also told that the first time evaluation would be around $220 and then $160 for follow-ups. Thought this may be useful for people looking for treatment.

October 25, 2017 04:28

Lisa and her team are miracle workers. I was barely able to walk when I started treatment at Back 2 Normal. Lisa takes a personalized one on one holistic approach that both helped me to walk again and improved my overall health. Her office is friendly, service oriented, and efficient.

I've recommended Back 2 Normal to friends who've had the same reaction. They are the best of the best.

October 25, 2017 04:28

Lisa has a finely honed diagnostic ability. Immediately she could see my problem which was subsequently confirmed by my doctor.

Her exercises are uniquely conceived, and the material she provides to inform you doing them on your own are superior to anything I have ever gotten - full, clear descriptions along with well-filmed videos.

Her facility is modern and impeccably clean.

I give her my highest rating.

October 25, 2017 04:28

I am currently working with Lisa Chase and her amazing staff and have experienced excellent and quick results. The atmosphere is friendly, beautiful, serene, and the knowledgeable staff are experts.

Positive results in a lovely environment with professionals........
I recommend to everyone.

October 25, 2017 04:28

This is not a review of the service but a piece of information. I called the office and learned that they do not accept Medicare and are "out of network" for insurance. I was also told that the first time evaluation would be around $220 and then $160 for follow-ups. Thought this may be useful for people looking for treatment.

October 25, 2017 04:28

I am so fortunate to have found Back 2 Normal. I had a frozen shoulder and was told I had to have surgery. On a trip to Richmond my back doctor recommended Lisa and Back 2 Normal. After just one visit I knew that I made the right choice - and after a few months My shoulder was "Back 2 Normal". In the future when I need some tweaking I will go back to Lisa.

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