Randi Collins
February 24, 2018 21:20
I have a training contract and a membership contract, and they are connected to separate accounts because my boyfriend pays for our membership, but they are both under my name. LA Fitness charged my training account to his card, even though both of these accounts are not associated with the same card number. I tried to reach out to membership services, but the people in the gym cannot do anything about contracts, charges, etc., and the membership people you can contact online seem to be clueless, they just told me that I don't owe anything on my accounts- yes, I know because you charged my accounts without consent. They also have made multiple charges on my account at one time, charging 480$ in one day for two months of training, when it should only be 240$ per month. Their training is already ridiculously expensive and you can definitely get personal training cheaper elsewhere, but to charge me twice at once is ridiculous. Ive ready online reviews that few people can alter charges, payments, contracts, etc so I am going through such a hard time trying to get the charges corrected.