Chantel Levy
February 10, 2018 11:38
I was looking to enter my daughter in gymnastics. This place is conveniently located to my home. I came in and found out that the gymnastics classes were full but they offered a hip hop/ballet/contemporary dance class. I was told I could register my daughter for that class while she's on a wait list for gymnastics. I was intructed to go online to register her for dance and place her on the wait list. I registered my baby for her dance class and placed her on the waiting list. She started to attend the dance classes, which she liked, however I didnt. First off let me say that the dance instructor, while extremely sweet (no complaints on her), has no real dance skills, it's more of a "My Gym" style class. No real technique being taught, just freestyle dance for fun and socializing. That's great if I have a toddler at home who needs socializing. But my daughter is 8. So despite me not liking the class and paying just as much as gymnastics, I left her in it because I knew at some point it will be time for her to switch over to Gymnastics. I went to the front desk, which was manned by a teenage boy, to confirm my daughter's name was on the wait list. He looked and didnt find her. Weird, because I did it online along with my registration ? I told him to put her name on it and he didn't have the knowledge to do it. Noone was around to help the kid put it in, so he wrote her name on a piece of paper and told me he would have someone do it for him. Ok, great! MONTHS later, I'm wondering where she is on the list, I go to the front desk and they notify me that she isn't on it! Excuse me? *enter baffled face here* So they managed to auto draft me once a month from my online registration but FAILED TO PUT MY DAUGHTER'S NAME ON THE WAITING LIST TWICE!?! I mean that is the reason why we ever stepped foot in the door. All the girl could do is apologize and offer to put her name at the bottom of the list. Umm no, cancel her current classes. Super irritating