Art M
October 25, 2017 12:31
Signed up for Norms because I liked the setup. I changed positions at work, and no longer had the time to make it there. I called to cancel, and the guy who answered made it sounded like I just asked a friend to help me move on a Sunday morning. He told me I would have to pay an early termination fee for ending early....no problem I understand that. A few weeks go by, and I see another monthly charge on my account for $15.98. I call and get another guy who made it seem like it was the end of the world to help me out. He informs me I would have to pay $50 for the early termination, and refused to refund the $15.98 monthly charge that should not have been taken out in the first place. $66 to cancel due to lazy employees. Thanks