Gabriela Baitelli
April 29, 2020 14:26
I'm not actually a reviewer but oh well, here I am.
This gym itself, nothing to complain about.
My problem was, when I enrolled on their program I specifically told the lady that I was going to move soon If I would have a problem with this. She told me that with proof of moving, I shouldn't have any.
Less than 5 months later, I'm moving. I called in to ask what documents they needed and the guy told me they didn't need any because they would charge me anyway for the cancellation fee because I'm moving less than 25 miles away from on of their locations. (Specifically 16.5 miles away) He told me this is CT law and it's written on the contract. After reading, yes it is. But who already enrolled (at least recently) knows that they enroll you on an iPad and they don't "let" you read, they just keep asking you to sign on a small box. But again I mention that I asked her specifically about the moving and she told me it would be no problem. But now it was. Like I'm really thinking about commuting 30 minutes on a rush hour (because I'm a full time employee) to go to their "awesome" gym when I can go to one 5 minutes away from my house.
But, if you are willing to be stuck in a place for one year this is an ok place.