| Sat | 07:00 am -07:00 pm |
| Sun | 07:00 am -06:00 pm |
I really enjoy working out at the Stratford Edge. The staff is helpful and friendly. The members are welcoming and will compliment you when they see you hard at work. I tried going to other sites and you can't beat the Stratford Edge. They have the sauna, the classes and the ultimate best yoga instructor, Kimmarie:)
Hours posted are completely inaccurate. Please update actually hours of operation. After joining realized there were very few times I could actually use the facility. Love the movies
There's plenty of machines, equipment, and classes to keep your options plentiful! The staff can be a bit sales-y though, and will emphasize their personal trainers above all else.
I've been a member of Edge Fitness Stratford for almost three years now.
Some staff members are great but some don't have a great costumer service attitude. Like "FREDDIE", he is most of the time rude and unfriendly. Front desk staff should be friendly and lively. If you will be rude to costumers, just stay home and sleep in your couch.
Also, registering for Edge Strong Classes should be strict. There are times that the class is over packed and not enough equipment to use by each member. They should have a master's list of people who registered for the class and they're the only one who can get in. People usually walk in late and stay in the class. They should stick to the maximum count of people in a class.
Another thing that I can say is parking, it wasn't enough for all the members of the club. Most of the time I have to go around couple times to look for parking. I have PT on Monday afternoons and it's a nightmare to find a spot to park.
Other than those horrible things I mentioned, trainers are great! I love the strong Edge classes and the women's only room.
I visited the Stratford location on Saturday. I am currently a member at another location, looking for one in this area that meets my needs. I was not acknowledged by desk staff entering or leaving, no interaction from any personnel the entire time I was there. The location I go to ALWAYS welcomes us upon entering and will acknowledge us when we leave. Personnel will always nod or say hello while you are in the gym. The Stratford location is the most cold, unfriendly gym I have ever been to. Will not be frequenting that gym despite its location. I want a gym where I feel like I am part of it and that I am wanted there. Stratford does not meet that need at all. I gave it two stars instead of one due to the openness and airiness of the facility. Staff gets zero stars.
I visited the Stratford location on Saturday. I am currently a member at another location, looking for one in this area that meets my needs. I was not acknowledged by desk staff entering or leaving, no interaction from any personnel the entire time I was there. The location I go to ALWAYS welcomes us upon entering and will acknowledge us when we leave. Personnel will always nod or say hello while you are in the gym. The Stratford location is the most cold, unfriendly gym I have ever been to. Will not be frequenting that gym despite its location. I want a gym where I feel like I am part of it and that I am wanted there. Stratford does not meet that need at all. I gave it two stars instead of one due to the openness and airiness of the facility. Staff gets zero stars.
The facility is pretty nice, never too crowded. In my experience everyone that works there has been really friendly and helpful.
The facility is pretty nice, never too crowded. In my experience everyone that works there has been really friendly and helpful.
Just joined a few days ago did like the way zack 1 of the manager came at me for not wanting to pay for a trainer. Cause I first I was going to do it but when my wife and I got home. She told me we could pay for that right now.so she call the little prick up and told him to cancel the trainer. The very next day I come in to work out with my wife and the ass hole yells across the gym and says I very disappointed in you 2. I looked at him and wanted to choke the he'll out of him but I kindly reply with a thumbs up and said to my wife a what a class act. So now I'm writing this complaint about it. Other than that I'm in join my self there. P.'s I really hope I don't have to address this problem. With the little guy.
Just joined a few days ago did like the way zack 1 of the manager came at me for not wanting to pay for a trainer. Cause I first I was going to do it but when my wife and I got home. She told me we could pay for that right now.so she call the little prick up and told him to cancel the trainer. The very next day I come in to work out with my wife and the ass hole yells across the gym and says I very disappointed in you 2. I looked at him and wanted to choke the he'll out of him but I kindly reply with a thumbs up and said to my wife a what a class act. So now I'm writing this complaint about it. Other than that I'm in join my self there. P.'s I really hope I don't have to address this problem. With the little guy.
Very nice gym and up-to-date equipment and locker room. I love cardio cinema the most. I prefer to go to this location over all others.
Horrible staff at the front desk. Walked to the counter to request my agreement number. The guy asked me "why", I responded it's required when using the website as a member. I feel he should have known. At any rate, he saw I didn't utilize my personal training session and immediately wanted me to sign up with him. I told him I had a surgical procedure and will be working out on my own for now. He said "what did you have done?" I responded I don't think that's any of your business.... After all that, got home and the agreement number was incorrect. Thanks alot Thomas Haggerty. He needs coaching in customer communication.
Horrible treatment supposedly by one of the managers..FREDDIE WHITE
I have been with edge for many years and not 2 or 3 years. I am talking about 8 years. One of my good friends wanted to try out the gym for one day (one day pass) which I had done in the past. The gentleman demanded a $15 dollar charge or I can sign up for a $30 dollars membership per month or he was going to kick me out of the gym. I was about to leave and sign up at LA fitness. I was disgusted by the treatment I received by supposedly one of the managers
Two stars only because they close randomly and don't tell anyone until you hear the announcement over the loudspeaker that they are closing in ten minutes. God forbid if you don't hear because you have headphones in (like most people at the gym) they catch and attitude if you're the last person to leave. Great facility but in the past week they've randomly closed three times while I was in it. All I'm asking for is a Facebook post an email or something, shoot even a sign on the door will suffice
Do not join edge fitness if you think you're going to move. It's a pain to cancel membership even when you show proof that you're moving away. They make it look like a cheap gym but its a trick how they charge you money few months after you join and make it so difficult for you to cancel membership. You have to send a proof to an outside company and they take over a month to process so basically you're paying till they process. I have wasted more money on this gym thinking it doesn't cost too much than I would've in another gym. Ridiculowus! And there's no way for you to speak to edge fitness about it because they don't discuss finances.
BE VERY CAREFUL coz you will be signing into a *CONTRACT* which is handled by by far the worst *ABC FINANCIAL* company ever. The staff members dont know what information to provide and what not. Initially we were told that "just sign here and there for the registration purpose" well we actually were singing into the contract(we didnt knew about it). Then we were told that the fairfield gym provided all three plans. But when i decided to downgrade my membership they straight away said we dont provide 10$ plan in fairfield and whoever told you that we do, didnt know. I m like dude its our money. We have right to know what is and what is not from a definite source. Coz our decision to join the gym are based on the info you guyz provide......briefly worst,frustrating experience ever. Plz guyz do not join
Very clean and great staff. Always packed and parking sucks. Often hard to get to machines, etc. classes are great and lots of choices.
So much brotosterone. No open benches. Gets way too packed. Also, stop calling me. I don't want to do your free body evaluation which are just upsells. The marketing tactics are sickening. I'm not referring 10 of my friends so they can get cold calls all day just for a free shake. I value my 10 friends more than that to sell them off for a shake. Such an overrated gym. Better than planet fitness... but I mean... is that even hard? Every time I step foot in this place a tiny piece of my soul exits my body. Just not my scene. Good thing I'm locked into a contract :D
