| Sat | 07:00 am -07:00 pm |
| Sun | 07:00 am -05:00 pm |
I feel for the money you spend, you should be able to use all the machines. During peak times it is very hard to get a good work out.
Poor layout. Over crowded and overall not a good gym. Came from bsc in Boston and la fitness. Going back to la fitness. Staff is also pretty underwhelming. The contract they make you sign is an awful deal for all but them. Yep
The gym itself is fine, but lately I've noticed there's way too many people. I used to be able to come at certain times to avoid all the vermin and sheep hogging up equipment and barely using it. But now it's packed unless its 12 in the afternoon on a week day. I can't say it's The Edge's fault because at the end of the day it's a business and they're trying to make money. Just wish there were way less people.
I joined the fitness edge about a year ago.
Staff are friendly and knowledgeable. Gym equipment is in good shape. Ample parking and easily seen from street. Personal trainers are very knowledgeable and professional.
Their contract and billing are the worst in the industry and their sales staff are trained to trick people into signing without full reading the contract. If you have a problem, they reference you to the billing company who then references you back to the gym and you never get anyone with an answer. Not sure? Go check out their Better Business Bureau rating. Failing. And all these responses about trying to make it right? I've tried it twice. You will NEVER get a response.
This company is little more than crooks with some dumbbells.
Their contract and billing are the worst in the industry and their sales staff are trained to trick people into signing without full reading the contract. If you have a problem, they reference you to the billing company who then references you back to the gym and you never get anyone with an answer. Not sure? Go check out their Better Business Bureau rating. Failing. And all these responses about trying to make it right? I've tried it twice. You will NEVER get a response.
This company is little more than crooks with some dumbbells.
If there would be an option to use 0 stars, I would.
About 16 months ago I signed for EDGE my whole family in hope that all of them would go to the gym. After a month, I released that nobody would go (except myself) so, I went there and asked them to cancel their memberships because they would never go (they never even step a foot into their door) and keep mine.
The manager told me they will cancel but they will charge me for the whole year for all of them which would be a good ~$1700.
I said, nobody went to your gym, nobody will. So this service never was delivered. How can you charge me for the services that you would never deliver? I don't ask for a refund for the past month but I wouldn't want to be charged for the year upfront for something that wouldn't be delivered. They didn't care. They said wait a year to close your account.
I said in my mind, alright, I never felt such a strong feelings to some corporation but maybe someone would go eventually. Obviously nobody did. it's about 16 months already and my account still getting charged and they're giving me a hard time to cancel their accounts.
if you're not sure about going to this gym (and God bless you if you sign someone else) make sure that you're really wanna do it. If not, don't even try. This is the worst experience for almost 40 years. DO NOT go :)
Planet fitness next door has their cancel policies too, but it's just $50. Which is okay comparing to these EDGE mobsters who never even seen one I think.
Btw, all the classes booked weeks upfront. So that "premium" membership is bs.
If there would be an option to use 0 stars, I would.
About 16 months ago I signed for EDGE my whole family in hope that all of them would go to the gym. After a month, I released that nobody would go (except myself) so, I went there and asked them to cancel their memberships because they would never go (they never even step a foot into their door) and keep mine.
The manager told me they will cancel but they will charge me for the whole year for all of them which would be a good ~$1700.
I said, nobody went to your gym, nobody will. So this service never was delivered. How can you charge me for the services that you would never deliver? I don't ask for a refund for the past month but I wouldn't want to be charged for the year upfront for something that wouldn't be delivered. They didn't care. They said wait a year to close your account.
I said in my mind, alright, I never felt such a strong feelings to some corporation but maybe someone would go eventually. Obviously nobody did. it's about 16 months already and my account still getting charged and they're giving me a hard time to cancel their accounts.
if you're not sure about going to this gym (and God bless you if you sign someone else) make sure that you're really wanna do it. If not, don't even try. This is the worst experience for almost 40 years. DO NOT go :)
Planet fitness next door has their cancel policies too, but it's just $50. Which is okay comparing to these EDGE mobsters who never even seen one I think.
Btw, all the classes booked weeks upfront. So that "premium" membership is bs.
Even though the gym has a nice equipment, it has awful staff and also if you want to sign up BE CAREFUL WITH THE BILLING PROCESS!!! I can see in the reviews that I'm not the only one that complaint about the billing process it has been more than 2 times that the staff swipe my debit card for a double amount of that I should pay for my membership. The worst thing is I can't believe that I sent my bank statements to ABC financial to demostrat this ,and they didn't even answer my email or solve it. when I called they give me always excuses . That's why I canceled my membership, and I still have to pay them money for manutance ...when since February they have been charging me 3 times more! This is an abuse.
Beautiful location-very clean-good parking-convenient location-gentlemen working the front desk on Tuesday 6/19 in the early morning is extremely professional, helpful, and very friendly. He is awesome. Excellent location!
Beautiful location-very clean-good parking-convenient location-gentlemen working the front desk on Tuesday 6/19 in the early morning is extremely professional, helpful, and very friendly. He is awesome. Excellent location!
There is a really rude employee here. When I signed up I was explicitly told I could share my membership with my brother because we pay the higher price. This employee did not let me used the facilities today because my name was not on the account. This was not what was initially told to me. I have the same last name as the person's membership and I am the only "guest" he couldnt come because he is injured. This gym is always crowded too so if you're looking for your space to workout good luck.
There is a really rude employee here. When I signed up I was explicitly told I could share my membership with my brother because we pay the higher price. This employee did not let me used the facilities today because my name was not on the account. This was not what was initially told to me. I have the same last name as the person's membership and I am the only "guest" he couldnt come because he is injured. This gym is always crowded too so if you're looking for your space to workout good luck.
I joined a few years ago after Fitness 4K shut down. L.A. is closer to me, but didn't like the atmosphere or equipment. The $15 "purple" chain is a joke. So unless you're looking to spend huge on a boutique or semi-private gym (or need access to a nationwide network for frequent travel), Edge is the best choice around. Other members are friendly, are there to work out, with minimal meathead roid vibe.
(I should say that my prejudice favors a large selection of free weights, benches, racks, because that's what I use. I've never done a single group class, and think tanning is... unwise, but nice that they're included.)
The cons: Yes, can be crowded at peak times, but learn to work with/around others or during off-peak hours and you'll be fine. It's not your private gym, after all. Maintenance is a bit lax. It's super annoying to hunt for another open cable station for want of a $10 snap shackle, for example. They don't allow chalk. In a gym. With barbells. Where members come to lift. Yes, can sneak it in if you're discreet and don't make a mess, but it's a silly policy nonetheless (though not nearly as silly as that purple gym's deadlift moratorium).
This place sucks at peak times, basically the only time you can go is the time the gym is too busy. Get motivated and hyped up for no reason because you go there and cant find parking anywhere. Very annoying, just turn back around and go home. Looking at other alternatives and join other gym facilities. Those classes that they do should be in a different location. Bottom line... its packed, and it sucks, if you actually make it inside, you cant get a workout. Might as well start walking around and chatting like many do.
This place sucks at peak times, basically the only time you can go is the time the gym is too busy. Get motivated and hyped up for no reason because you go there and cant find parking anywhere. Very annoying, just turn back around and go home. Looking at other alternatives and join other gym facilities. Those classes that they do should be in a different location. Bottom line... its packed, and it sucks, if you actually make it inside, you cant get a workout. Might as well start walking around and chatting like many do.
Today Nov. 11th 2017 at 9am, the two young attendants just stared akwardly. That's just rude to black people. Try saying hi as a professional courtesy.
The Edge pressures people to work with a personal trainer, but if you have confidence in your own knowledge, it's also a great place to work independently, as their facilities and equipment are numerous, well tended, and high quality.
I have a gym membership on Long Island that costs twice as much per month, and it seems like a joke compared to The Edge. These facilities are excellent, and there's no restriction on how often you can visit other locations in the chain. I started with Norwalk, but liked the size and hours better in Fairfield.
It's open around the clock from 5:00AM Monday until 9:00PM Friday, plus weekends.
The staff is seriously confrontational and hostile. They approach in an aggressive manner and then when you get upset they threaten to revoke ur membership. I had been a member for two years and went almost every day with my toddler. I had an issue with the child care manager who it was her first day and she confronted me and told me my son couldn't have his milk bottle after he had been drinking it their for two years. I said he would go to the infant room to drink it with the babies but she said bc he is 2 that he can't have it. This is not her choice to decide at what age. This is my choice as the parent. When I told her this she became hysterical and started to cry. I was then pulled of the treadmill by the GM Nick who berated me and yelled to get off the treadmill now!! we need to talk!!!! Your a problem!! You made her cry....I'm a problem? Honestly I have no idea why she cried but it's redicuulous that my child was treated so badly and that her crying as inappropriate as it was made Nick berate me and literally make me stand not in the office but escorted me to the middle of the staffed area and had another staffer stand over me hands crossed as if he were about to bounce me like at a night club. It was so unbelievable. If my husband were there that would have never happened bc no man would talk to a lady that way in front of another man. Nick is disrespectful and as the GM he should be more professional. Nick acted aggressively when nobody saw him at the treadmill. He's sneaky and he purposefully tried to humiliate me by confronting me in a specific area in front of his staff which was not inside an office or even by the treadmill Il never go back. Nobody cares about how your treated nobody said sorry nobody that works there that I have passed by for two years and smiled. Nobody cared that he treated me so badly. Not even the regional manager responded to my email to talk. I have it on video so I may just post it...
Do not join edge fitness if you think you're going to move. It's a pain to cancel membership even when you show proof that you're moving away. They make it look like a cheap gym but its a trick how they charge you money few months after you join and make it so difficult for you to cancel membership. You have to send a proof to an outside company and they take over a month to process so basically you're paying till they process. I have wasted more money on this gym thinking it doesn't cost too much than I would've in another gym. Ridiculowus! And there's no way for you to speak to edge fitness about it because they don't discuss finances.
Such a scam. Was told it was a contract but after the date I thought it would end I found that I was still being charged. When I called to cancel I the found out what a hassel it was and how I was still going to be charged every fee for 30 days. I Would never recomend this place to anyone.
Horrible staff that is dishonest with the guest and cancelation policy. Lies all around and crooks that will continue to take money out of your checking account without your consent. Thanks Edge!
A lot of equipment, but the members there need to learn basic gym etiquette. I never seen so many members who think own the place and either jump on your cable machine while you were looking for a handle, make comments during your rest period because they want to use the machine you currently are working on, stand in front of the weights doing curls or dumbbell rows instead of making room for people to get the weights in front of them, not putting weights away when they are done and other rude acts.
Horrible staff that is dishonest with the guest and cancelation policy. Lies all around and crooks that will continue to take money out of your checking account without your consent. Thanks Edge!
The staff is seriously confrontational and hostile. They approach in an aggressive manner and then when you get upset they threaten to revoke ur membership. I had been a member for two years and went almost every day with my toddler. I had an issue with the child care manager who it was her first day and she confronted me and told me my son couldn't have his milk bottle after he had been drinking it their for two years. I said he would go to the infant room to drink it with the babies but she said bc he is 2 that he can't have it. This is not her choice to decide at what age. This is my choice as the parent. When I told her this she became hysterical and started to cry. I was then pulled of the treadmill by the GM Nick who berated me and yelled to get off the treadmill now!! we need to talk!!!! Your a problem!! You made her cry....I'm a problem? Honestly I have no idea why she cried but it's redicuulous that my child was treated so badly and that her crying as inappropriate as it was made Nick berate me and literally make me stand not in the office but escorted me to the middle of the staffed area and had another staffer stand over me hands crossed as if he were about to bounce me like at a night club. It was so unbelievable. If my husband were there that would have never happened bc no man would talk to a lady that way in front of another man. Nick is disrespectful and as the GM he should be more professional. Nick acted aggressively when nobody saw him at the treadmill. He's sneaky and he purposefully tried to humiliate me by confronting me in a specific area in front of his staff which was not inside an office or even by the treadmill Il never go back. Nobody cares about how your treated nobody said sorry nobody that works there that I have passed by for two years and smiled. Nobody cared that he treated me so badly. Not even the regional manager responded to my email to talk. I have it on video so I may just post it...
A lot of equipment, but the members there need to learn basic gym etiquette. I never seen so many members who think own the place and either jump on your cable machine while you were looking for a handle, make comments during your rest period because they want to use the machine you currently are working on, stand in front of the weights doing curls or dumbbell rows instead of making room for people to get the weights in front of them, not putting weights away when they are done and other rude acts.
