| Tue | 05:00 am -12:00 am |
| Wed | 05:00 am -12:00 am |
| Thu | 05:00 am -12:00 am |
| Fri | 05:00 am -09:00 pm |
| Sat | 07:00 am -06:00 pm |
| Sun | 07:00 am -06:00 pm |
I come here 5x a week on average and everyone is super friendly. I joined this gym because its affordable and they offered childcare unlike other affordable gyms. *cough-planet fitness-cough*
The childcare staff is amazing and LOVES my son and they take great care of him. He's always so excited to go to "Play Care", as we call it.
I think some of equipment could use some love as far as maintenance goes, but the experience of the great staff, good selection of machines & weights, and the atmosphere (including other gym members) completely outweighs any cons the facility may have.
LACK OF MAINTENANCE!
I enjoy the gym and the staff is nice. There have been several machines that have been broken for over a month. There's also been lights that haven't been changed. I would give 5 stars if maintenance could keep up with the equipment.
Loved the gym and majority of the trainers. Very poor customer service management in this specific gym. Simple questions about charges and extra fees on my account and I get hung up on. Was never told about a yearly fee besides the first initial payment two months after sign-up. I was told it was a "one time fee". Nope.
My mom and I have been seeing Kelsi for our personal training sessions and we love her! She is very knowledgeable and makes working out fun. I have gotten in really good shape because of her. I highly recommend her as a personal trainer!
I was looking for a fitness center that offered a personal trainer to help me with my serious health issues. I interviewed several fitness centers, and after meeting Eric Silvers, Professional Personal Trainer, I knew Prestige Fitness was the best fit for me! I started training with Eric in April, and I have seen my doctor a few times since then and he noticed my health has improved already!, This all due to Eric's excellent professional skills and experience to help me with my specific fitness needs, in combination with my commitment to be healthier and fit! I highly recommend Prestige Fitness to everyone who is looking for an excellent fitness center that is designed to meet the needs of it's clients. They have an abundance of training classes at all fitness levels, professional personal trainers that can help you meet your specific fitness needs.
Affordable gym that meets my needs. Nice, new machines, plenty of free weights, and clean. No issues with any aspect of the gym. No pool or sauna, but I don't need them for my purposes. No issues with staff as others have mentioned. This is a great, reasonably-priced gym.
Affordable gym that meets my needs. Nice, new machines, plenty of free weights, and clean. No issues with any aspect of the gym. No pool or sauna, but I don't need them for my purposes. No issues with staff as others have mentioned. This is a great, reasonably-priced gym.
Tempted to give a 4, but this place deserves a 5 simply based on the improvements I have seen at this gym. I love working out at Prestige Fitness because there are tons of machines, hardly ever have to wait for a machine, and even though it doesn't have a sauna or pool, I don't need any of that personally. Only down side is the music is really loud, sometimes I hear their music through my headphones...
Tempted to give a 4, but this place deserves a 5 simply based on the improvements I have seen at this gym. I love working out at Prestige Fitness because there are tons of machines, hardly ever have to wait for a machine, and even though it doesn't have a sauna or pool, I don't need any of that personally. Only down side is the music is really loud, sometimes I hear their music through my headphones...
This place is a pure scam. I signed up and AGREED to ONE month of personal training sessions but these con artists signed me up for THREE. I was furious. So they expect me to pay for two more months that I never even took. Pure scam all around. Don't trust these con artists.
So i signed up and they tell you that they offer a free fitness evaluation with a trainer. I set this up and was canceled on twice. The first time because something came up and the second because I was miss scheduled. Fine I will cancel and go to another gym. I called and canceled because I has already paid for first and last month so I will call the last month a loss. Well I was just charged again. When I called I was told that I canceled 13 days before billing instead of 15 days so the charge is accurate. I was told not only by the guy that signed me up but also the guy I canceled with that I would not be charged because I had already paid for 2 months ahead. when I signed up. After going through all of this I read some of the reviews on here. I should have done that first because this situation seems to be trending at this gym.
So i signed up and they tell you that they offer a free fitness evaluation with a trainer. I set this up and was canceled on twice. The first time because something came up and the second because I was miss scheduled. Fine I will cancel and go to another gym. I called and canceled because I has already paid for first and last month so I will call the last month a loss. Well I was just charged again. When I called I was told that I canceled 13 days before billing instead of 15 days so the charge is accurate. I was told not only by the guy that signed me up but also the guy I canceled with that I would not be charged because I had already paid for 2 months ahead. when I signed up. After going through all of this I read some of the reviews on here. I should have done that first because this situation seems to be trending at this gym.
This gym is probably the worst I've ever been to. The gym itself is all redone and not bad at all! The problem is with the management and trainers. Little people, small minds. If you actually know what you're doing and can walk the walk, they will target you and make you feel it, trying to get you not to come back. I hope someone in upper management realizes this and that this is why membership numbers are so low!!!
This gym is probably the worst I've ever been to. The gym itself is all redone and not bad at all! The problem is with the management and trainers. Little people, small minds. If you actually know what you're doing and can walk the walk, they will target you and make you feel it, trying to get you not to come back. I hope someone in upper management realizes this and that this is why membership numbers are so low!!!
I worked out here through a private trainer named Ila. Her background in the military and her training in the fitness field is amazing, When I was working out with her I felt so accomplished and felt I was in the right hands like Allstate. The gym is fairly large and has decent equipment. The pricing was fair as well. The only thing I wish it had is more gym classes and a sauna/pool area.
I worked out here through a private trainer named Ila. Her background in the military and her training in the fitness field is amazing, When I was working out with her I felt so accomplished and felt I was in the right hands like Allstate. The gym is fairly large and has decent equipment. The pricing was fair as well. The only thing I wish it had is more gym classes and a sauna/pool area.
-1 STAR if they had it.....I CAN NOT stress how bad management is here!! I do not like writing bad reviews but i about had it already! I have not attended this Gym in over 5 months and i am still being charged! I call and they say they will reimburse me which its understandable but not for the 5TH TIME!! I am told a manager will call me back.... still waiting!! DO NOT waste your time here there are plenty of gyms around the area with better pricing than here. Lets see if i get a call back after this post.
-1 STAR if they had it.....I CAN NOT stress how bad management is here!! I do not like writing bad reviews but i about had it already! I have not attended this Gym in over 5 months and i am still being charged! I call and they say they will reimburse me which its understandable but not for the 5TH TIME!! I am told a manager will call me back.... still waiting!! DO NOT waste your time here there are plenty of gyms around the area with better pricing than here. Lets see if i get a call back after this post.
Cancelled my membership 4 months ago in person, received an email today saying I still have the membership? Now they want me to prove the cancellation without any documents given to me from that cancellation
Alex at the Lakewood location haf very helpful advice. Great customer service!
Gym is great. Staff is less than pleasant. Canceled my membership in October, still getting charged. Been in the store 3 times to get my money back and they go let's make sure you actually canceled, they find out I do, and then say they will contact HR. Last I checked, you have 10 days to refund me, not 63. If this issue isn't resolved this business will be reported to the BBB.
Gym is great. Staff is less than pleasant. Canceled my membership in October, still getting charged. Been in the store 3 times to get my money back and they go let's make sure you actually canceled, they find out I do, and then say they will contact HR. Last I checked, you have 10 days to refund me, not 63. If this issue isn't resolved this business will be reported to the BBB.
I love the machines they have available, the friendly staff, and the environment. They have quite a few benches for bench press and a few areas to do weighted squats in. That is sometimes hard to find with a cheap monthly membership gym! I haven't tried the classes, but I've heard from other members that they love them. I do wish they had longer weekend hours, but only because I love coming here so much!
Not a great environment. The only good thing I can say about it is that it is never crowded, probably cause no one likes going there.
Great gym. Unfortunately weekend hours are horrendous. If hours become more competitive definitely a 5 star gym.
Seems like a lot of select-rise machines break and take months to be fixed. They also took away a lifting platform with a squat rack - big mistake because they now they only have 4 true squat racks (2 Smith machines are other options) and there is usually a wait because people use the squat racks for stuff that can be done elsewhere. They also did not buy 35lb plates for free weights (bench/incline/decline/shoulder press)..weird choice but whatever I guess....I usually go early at 5am and its generally not busy and staffed by 1 younger lady who is nice. Top down I'm not sure this gym is headed in the right direction. Its a shame because they have a large space to utilize but can't seem to market correctly or keep customer retention high. Again, the Top down structure and attitude seems to be going the wrong direction.
Really ask about the fees before you sign up. They not only charge you your enrollment fee to sign up, but then they nail you with their "annual membership fee" 2 months after you sign up and they don't mention that when you do sign up. They make it seem like aside from your monthly payments, your enrollment fee covers everything until the following year. Really not worth the money if you ask my opinion. Over $200 to sign up for a gym is ridiculous. Planet Fitness is a lot cleaner than this place too.
Great gym equipment but not a really good environment IMO. People crowd areas in the gym and mistreat the cable machines. If you wana come and train here come before 4pm or else its a mess
Truth is the transition this facility/building had from it's former gym (Better Bodies) to Prestige did affect it's reputation to some. From them closing for almost two weeks due to asbestos to a lot of remodeling and I mean A LOT of remodeling. But that's all over. All the 1 star reviews are focusing on than and not in the now (which makes sense because the reviews were given in the past and not now). Currently the gym is a great place. All brand new equipment, Olympic lifting areas, a great green turf with tires and a sleep and all new cardiovascular. The facility is 90% complete and I truly enjoy training there.
