Joel Garbe
October 15, 2019 16:54
Beware of this establishment! We attended the Little Gym of Colorado Springs for almost a year before we moved to Parker. New to the area and familiar with The Little Gym already, we decided to enroll our daughter. We chose the annual package, saving about $10/month. Never signed a single form, let alone a contract. After attending one trial class and realizing how far this program was from our house and older kid's new school, as well as the staff not being as friendly as we were used too. I asked immediately for a refund due to the above reasons. I was contacted back by the owner, I believe Alex or Alan??, who gave me the run-around for 10 minutes on the phone, arguing I had entered a biding agreement that could not be cancelled for any reason. Half way through the conversation he admitted they had already counted my $660 as profit for their business. The money they charged me the week before, and I asked for a refund after our first trial day. I get it if 5 months in, I thought I deserved a refund. But how unethical and greedy do you have to be. I would recommend steering clear of this place, and find any other gymnastics facility, I didn't realize but almost all of them offer Mommy/Daddy & Me Classes, there is one in Parker that is even free. Took me 2 months, and my credit card fighting for me, but they finally forced the owner to return my hard-earned money that he tried to steal.