- Address:6140 Greenwood Plaza Blvd, Greenwood Village, CO 80111
- Phone:(303) 866-0800
- Website:http://www.wellbridge.com/
- Rating:3.3
Wellbridge Club Management, LLC
Reviews
Rated 3.3/5 based on 8 customer reviews.
E C
April 15, 2020 13:22
This place manages the Colorado Athletic Club locations and this review is in response to dealing with them about a falsified debt that they sent to collections.
CAC locations and the employees are fine. What is horrible is dealing with Wellbridge management and finance team, who lack any sense of customer service and respect towards the community.
I canceled my membership with them in person in September and also reminded them by phone/email when they asked for payments months later. It seems they lost my cancellation request and, although I never used the club after the day I cancelled, they then kept charging me, month after month.
When I reminded them that I had cancelled and would not pay more than the last month, Ginger, Fred and the Wellbridge team stubbornly refused to accept their company's mistake and offer a sensible resolution. They then sent the trumped up bill to collections, which I'm fighting and will easily win.
The fact that they treat legitimate customers like this is appalling. It is horrendous customer service and shows complete lack of respect for clients. It's a waste of my time, but I'm willing to do it to ensure this doesn't happen to future potential clients (who will now hopefully go to a different gym). Read through all the other reviews on the CAC reviews detailing a similar story. It's pretty effed up.
Wellbridge team - get it together.
Mike Evans
January 14, 2020 20:54
Not recommended.
Evans Firm
January 14, 2020 20:51
Not recommended.
eric calla
January 2, 2020 23:44
This club used to be one of the nicest clubs around. Now it appears mgnt is at a loss on how to manage. The inverness club is a mess, they must hire part time cleaning staff because the place is falling apart. I tend to see staff sitting around chatting while the locker rooms are a mess, there's no working drinking fountains in the place, they have water machines however there are no cups.........I just shake my head every time I go in there...and this is NOT a cheap club to be a member of......Membership is down for a reason..
Deb Carlin
October 25, 2017 13:07
I've been a member of the Clayton, Missouri Wellbridge facility for many years. I'm consistently happy with the ambiance of the club, the degree to which everything is kept in good order and lovely.
The club is well equipped with top notch equipment to get my body into healthy condition and the trainers are reliably expert, offering their service to keep me safe and effective in my workout routines. The spa is exquisite--fabulous staff and an environment that has me believing I am in a remote locale, far from the stress of daily living. Management has long been making me feel listened to, valued, and treasured as a paying member--my loyalty and satisfaction are intact!
Wellbridge is a rare find--a place where everybody knows your name and greets you with enthusiasm, keeping you feel motivated to return again and again to get healthy and retain a state of wellness! Thank you, Wellbridge, for all you do!
Dr. Deb Carlin
March 24, 2015 13:34
I've been a member of the Clayton, Missouri Wellbridge facility for many years. I'm consistently happy with the ambiance of the club, the degree to which everything is kept in good order and lovely.
The club is well equipped with top notch equipment to get my body into healthy condition and the trainers are reliably expert, offering their service to keep me safe and effective in my workout routines. The spa is exquisite--fabulous staff and an environment that has me believing I am in a remote locale, far from the stress of daily living. Management has long been making me feel listened to, valued, and treasured as a paying member--my loyalty and satisfaction are intact!
Wellbridge is a rare find--a place where everybody knows your name and greets you with enthusiasm, keeping you feel motivated to return again and again to get healthy and retain a state of wellness! Thank you, Wellbridge, for all you do!
A Google User
March 24, 2015 13:34
I've been a member of the Clayton, Missouri Wellbridge facility for many years. I'm consistently happy with the ambiance of the club, the degree to which everything is kept in good order and lovely.
The club is well equipped with top notch equipment to get my body into healthy condition and the trainers are reliably expert, offering their service to keep me safe and effective in my workout routines. The spa is exquisite--fabulous staff and an environment that has me believing I am in a remote locale, far from the stress of daily living. Management has long been making me feel listened to, valued, and treasured as a paying member--my loyalty and satisfaction are intact!
Wellbridge is a rare find--a place where everybody knows your name and greets you with enthusiasm, keeping you feel motivated to return again and again to get healthy and retain a state of wellness! Thank you, Wellbridge, for all you do!
Deb Carlin
March 24, 2015 13:34
I've been a member of the Clayton, Missouri Wellbridge facility for many years. I'm consistently happy with the ambiance of the club, the degree to which everything is kept in good order and lovely.
The club is well equipped with top notch equipment to get my body into healthy condition and the trainers are reliably expert, offering their service to keep me safe and effective in my workout routines. The spa is exquisite--fabulous staff and an environment that has me believing I am in a remote locale, far from the stress of daily living. Management has long been making me feel listened to, valued, and treasured as a paying member--my loyalty and satisfaction are intact!
Wellbridge is a rare find--a place where everybody knows your name and greets you with enthusiasm, keeping you feel motivated to return again and again to get healthy and retain a state of wellness! Thank you, Wellbridge, for all you do!