Angela Cervantes-Scott
October 24, 2017 17:25
At first we loved the gym, and my daughter was moving up great. The communication is awful the only time anyone communicates with you is when they want their money. We asked a question of how our daughter can move up to the next level and they didn't even know that she would be 7 this year abs she's in a class that's for 4-5 year olds. She's been in her class for over a year. And when I spoke to the coach, which most of their coaches are students that go there, she told my daughter she can start a different class next week but it wasn't the class she wanted to go to. So when I asked what she needs to do to get to the class she wants to go to she told my daughter not me the parent that she could stay in the class she was in. If she's crying cause she wants to go to a certain class and I the parent am asking you what she needs to do I expect you to answer me not just talk to my child. I asked the question to the coach over and over again and still got no answer. So I asked someone else and they looked at my child and assumed that the clad she wanted to go into would be to much work for her. And it felt as if they were being prejudice towards her. I referred so many people to this gym and it was good at first, but since we dropped to one day a week because of work schedules for me and my husband it's as if they are saying she's not good enough because you only have her in 1 day a week and she's not what we think a gymnast in this class should look like. Do we found a different gym to go to that will talk to us and answer our questions.