| Mon | 05:00 am - 12:00 am |
| Tue | 05:00 am - 12:00 am |
| Wed | 05:00 am - 12:00 am |
| Thu | 05:00 am - 12:00 am |
| Fri | 05:00 am - 09:00 pm |
| Sat | 07:00 am - 06:00 pm |
| Sun | 07:00 am - 06:00 pm |
First off, the staff is great! The front desk is very friendly and helpful. I love the indoor running track because I get bored on a treadmill. I love that there is equipment right there. It makes HIIT training easy.
They have added more group classes which I enjoy sometimes and my wife LOVES! There are plenty of free weights and machines too. This is a gym for lifters, cardio junkies, and class goers for a great price.
At Prestige fitness we have one of the best kids club!
This gym is in a great location with great prices, it has recently added new staff to their management team and the change is very noticeable. Some of the best Group Fitness classes in the area!
The Disrespect and Lies I have received from this company is outrageous. I have been attending this gym for 2 years and not one day have I been Discriminated against like I was when speaking face to face with Ricardo and over the phone. The way he treats customers he should be FIRED. The front desk rep Ricardo was rude, used profanity all because he didn't have answers. He wouldn't give me the proper information to his manager so I can get the answers I needed. When I was overcharged I called and spoke with Ricardo again and he kept me on hold until the phone hung up. I called back 30 times and received no answer. Its not hard to take my information and have a manager call me back. Ricardo pretended to take my information ONCE and never left a note for the manager . So I went into the Prestige in aurora and was told they weren't aware of the calls. The integrity at this gym is a total fail. I canceled my membership a month ago today and Im being charged still even after I was overcharged with in my monthly dues and was not refunded until I complained 4 times in three months. I was told by the Manager Jim things were taken care of no more charges and STILL IM BEING CHARGED. FIX IT ASAP PRESTIGE AURORA.
Beware! Horrible management and customer service. I've never had so much of a problem trying to cancel a gym membership. Still trying to charge me monthly fees months after moving out of state. Gym is fine but their customer service is the worst!
Place is a joke. Management is rude and could care less about any concerns. The disrespect start a from the top. The district manager is condescending, in particular to male members, and flirts with young female members.
The personal training manager has a chip in her shoulder and takes it out on staff and memebers.
Do yourself a favor and avoid this place like the plague!
Place is a joke. Management is rude and could care less about any concerns. The disrespect start a from the top. The district manager is condescending, in particular to male members, and flirts with young female members.
The personal training manager has a chip in her shoulder and takes it out on staff and memebers.
Do yourself a favor and avoid this place like the plague!
Don't wast your time. Men's locker room is dirty. The showers are disgusting. Good luck getting a locker when it is busy, many lockers just have the locks left on them.
Don't wast your time. Men's locker room is dirty. The showers are disgusting. Good luck getting a locker when it is busy, many lockers just have the locks left on them.
This is not the place you want to go to. They sell you on their packages, and don't give what they say they're going to give you. Then they say it's your fault, that you're wrong in what you heard. They state that they can give you a fitness plan to work on, if you've got a goal you're trying to reach; but this is a lie. They don't tell you what that plan is even after you've had sessions with a trainer. And the only way you can 'learn' it, is if you pay for even more sessions with a personal trainer. By learning, I mean they continue to tell you what to do, and you might pick up itd toth pay attention, what you can do on your own. They give bs statements, that they can give you a better gameplan after months and months of working with a trainer. That is straight up a lie. The personal trainers don't even show up on time, even to an appointment they have. If you want just a gym to go to, they're okay. Place is not too clean, has a constant smell, and just feels unclean. There is no communication between management/trainers/etc. Overall, this place is only running off of false claims.
Clean, nice and it has a diverse group of people who are all friendly and focused on their fitness goal. I come here thru my boyfriend's membership. Trust me I'm not the workout type but I like this place and I'm losing lbs and inches. Yay me lol.
I used to go to this gym everyday when it was better bodies/ballys, I no longer like it. I am a college student and only need a membership when I am in town on break, they wanted to charge me $99 plus tax per month, the rec I go to only charges me $18 plus tax = $20 per month... otherwise it was okay when I was there previously.
I used to go to this gym everyday when it was better bodies/ballys, I no longer like it. I am a college student and only need a membership when I am in town on break, they wanted to charge me $99 plus tax per month, the rec I go to only charges me $18 plus tax = $20 per month... otherwise it was okay when I was there previously.
My favorite GYM ever. I've been working out in this place since April/ 2016, the staff very friendly, the place is very clean and the parking lot is wide open, and spacious and absolutely free. The GYM is equipped with brand new machines, free weights, dumbbells, cables..it's full of whatever you need in addition to a saona and a running trail on the second tair, all that is for less than a $10.00 a month !
Prices are good but everything is pretty gross in the locker rooms. Planet fitness is the same price but way cleaner. Plus naked dudes in sauna. Gross
Good gym but I think they need to improve on a lot of stuff. For example babysitting should stay open till the gym closes, lots of ppl aren't able to work out early, duh. Also there are signs indicating gym bags must stay in locker rooms but is not enforced, it's annoying. A group of high schoolers go there all the time and they hang out on the track with 20 backpacks and sit there while others try to actually workout & run. I also went on a machine once and a girl got upset because she said she was using it; somehow she thought she reserved the machine because her gym bag was next to it. If your talking to ppl 4 feet away from a machine and your back's turned to it don't be surprised when someone tries to use that machine. Her gym bag was on the opposite side she was standing at too so how would anyone know who it belongs too anyway. Recommendation: if you want to use a machine, actually use it, and don't leave it until your finished with that workout.
Good price, recently updated facility & the only one around I know with an indoor track; the latter being the main reason why I wouldn't go to any other gyms in the area. Staff have always being nice as well. Overall very satisfied.
I was a loyal customer since the time it was better bodies until now that i cancel my 15 years membership. The new management is pathetic. Somebody who talks nothing all day. But yet he told me. "I DO NOT CARE THAT YOU HAVE BEEN HERE FOR FIFTEEN YEARS. YOU HAVE TO PAY THE SAME FEE THAN THE NEW CUSTOMERS.BECAUSE IT IS NOT FAIR TO THEM" . REALLY!!!
WELL POOR GUY
Terrible service. Was told that I was getting a one time fee membership by the manager. I then was billed for four months and came in to speak to the district manager Richie Rivera about this and he proceeded to tell me that I signed the documents. It's amazing how there is no remorse for an employee of his lying directly to a customers face and then further laughing as I explain this. Besides the equipment being ill repaired, a box the size of a prison cell they call a sauna, and a very dirty locker room, they have some of the worst customer service I have ever had to deal with.
I came to this gym hoping to find a better atmosphere than some other gyms I had frequented in the area and initially I was impressed on the remodel and what it had to offer. I was excited to work out here but things quickly declined; what was a well maintained facility has now become a neglected money-machine left to its own devices. I brought my parents in and have them on my membership but since none of the employees clean the machines or rack the weights my mother no longer feels comfortable going in here, and her biggest concern is the unacceptable condition of the women's locker room. Upon enrolling the manager at the time, Phil, was a blast to have around as he would greet and talk with the members and ask how things were going and if he needed to focus on anything but now this new guy, Richard Rivera, is running the place and it's gone down the crapper. As a male I can tolerate some dirtiness but I refuse to deal with Richard telling my church group that we can't come in to the gym and work out together! There are tons of people that do this, hell, that's what a gym is for! He says we can't talk or spot each other which is a clear safety hazard for some of us. Even with the lack of social skills and professional behavior this guy can't even get the gym open at the posted times. I don't know how many times 10 or more cares have waited over an hour and driven away. Even more frequently it's the same members waiting past 5 am for someone to open the doors. Some members are even being told to come in once a day! Maybe we would if y'all opened on time! Overall, I would say that the support staff are just as lazy or at least untrained at operating a community service such as this gym. Bad attitudes, no attention, and a lack of professionalism run rampant in this place.
Corporate needs to do something because I won't be dealing with this guy Richard telling our members how to conduct themselves in the gym and when to use the facilities. Get this place in order and then we can reconsider the review.
Cheap pricing, they don't scam you with surprise fees. I like their equipment. Bathrooms kinda smell funny but other than that it's a great gym. The sauna is great. Really wish they had a pool.
Truth is, I love this gym... BUT it's 5:38am on a Monday morning, I am sitting in the parking lot, and nobody is here to open the gym... 38 minutes late. Not sure who to call, since nobody is here to a swer the phone. When its open it's a great place to work out. Since this is not the first time this has happened it makes me question my gym choices. Exceedingly frustrating.
I was a loyal customer since the time it was better bodies until now that i cancel my 15 years membership. The new management is pathetic. Somebody who talks nothing all day. But yet he told me. "I DO NOT CARE THAT YOU HAVE BEEN HERE FOR FIFTEEN YEARS. YOU HAVE TO PAY THE SAME FEE THAN THE NEW CUSTOMERS.BECAUSE IT IS NOT FAIR TO THEM" . REALLY!!!
WELL POOR GUY
Truth is, I love this gym... BUT it's 5:38am on a Monday morning, I am sitting in the parking lot, and nobody is here to open the gym... 38 minutes late. Not sure who to call, since nobody is here to a swer the phone. When its open it's a great place to work out. Since this is not the first time this has happened it makes me question my gym choices. Exceedingly frustrating.
Cheap pricing, they don't scam you with surprise fees. I like their equipment. Bathrooms kinda smell funny but other than that it's a great gym. The sauna is great. Really wish they had a pool.
Terrible service. Was told that I was getting a one time fee membership by the manager. I then was billed for four months and came in to speak to the district manager Richie Rivera about this and he proceeded to tell me that I signed the documents. It's amazing how there is no remorse for an employee of his lying directly to a customers face and then further laughing as I explain this. Besides the equipment being ill repaired, a box the size of a prison cell they call a sauna, and a very dirty locker room, they have some of the worst customer service I have ever had to deal with.
