November 20, 2015 14:32
I unexpectedly had to move out of the area that Lifestyles services (they claim a 25 mile radius) and went in to cancel my membership as I would no longer be in the state and be able to use the gym. Initially they refused to accept my cancellation because they wanted me to show them mail delivered to my new address... which is clear across the country. How was I to do this exactly? Eventually, we found a way around that and I went back in to cancel again a few days later. I paid the early termination fee, as I expected to for canceling early, but I was quite annoyed when they couldn't get my final month's payment straight. I was told one amount, which made sense and I was prepared to pay, but then they got in touch with me after I moved and demanded a second, much higher amount, stating that what the prior two membership reps I'd spoken to had said was incorrect. After trying to pay for a long distance move, the last thing I need is some gym trying to gouge me for even more money when they've already extracted quite a bit. After some negotiation, they lowered their new demand by a whole $7, which was still a good $22 higher than what they originally told me would be my final payment. It seems that this gym not only helps you lose weight, it also helps you lighten your wallet.
While the facility itself is decent, its pretty crowded. In Shape, a competing gym also located in town, offers a far better experience. And In Shape never tried to rip me off.