Reviews

Rated 3.0/5 based on 36 customer reviews.
May 9, 2020 13:04

Best Gym I've been to and I've been to gyms for 18 years. They have awesome classes ranging from daily ultimate training, to cycle, P90x, Fight fit, jiu jitsu, striking and more. Friendly staff and awesome vibes!

March 10, 2020 21:40

1. Would it kill you guys to put blinds on the windows like the one in the lobby? No one wants to stare at the sun while they're squatting. I've been asking for years and no one seems to care. It's not an expensive addition. Look at the pics. Everyone I talk to wishes we had blinds up for sundown.
2. Only one cold drinking fountain at a time, ever.
3. There's always multiple pins missing from the machines and you have to steal them from other machines.
4. Kick out the guy that puts 30 plates on the leg press. He's gonna hurt someone and hogs all the weights.

November 20, 2019 15:13

UFC Torrance is one of the best gyms I've ever been to. I love the friendly staff, customer service, the awesome coaches, and the members. I was a member less than a year and I was treated like family. UFC has a variety of classes to help you reach any goal. They also have the state of the art recovery room. I would highly recommend UFC Torrance.

November 2, 2019 10:16

This is a review based purely on the management staff. The gym itself is quite nice. I think this review will be helpful to anyone who ends up having billing issues with UFC Gym, but probably not relevant to most regular gym goers.

Here is the long and short of it:
UFC Torrance has not refunded $185 dollars that it owes me. The refund has been overdue for over three months as of this writing. Moreover, management (in particular Bennie and Aaron) is giving me the runaround, not responding to my emails and texts, and putting me on hold for inordinate amounts of time when I call.

Context
I truly wanted to be a member of UFC Torrance, but my home was under renovation and I was living farther inland. I signed up having been promised that I could use other UFC locations in the interim. Once I was signed up, however, I was told that I could use other locations just NOT the ones near me. That helpful information would've been more helpful prior to swiping my credit card.

I tried it out anyway, figuring that a drive down to a gym that I really like would be worth it. But driving 40min to the gym on weekdays is just not feasible for me. So I canceled within the five-day grace period that allows for a full refund, intending to enroll once more once I moved back into my home. I've yet to receive the refund and no longer plan on enrolling.

March 22, 2019 11:27

Most of the machines are old and barely working, some are out of order, and the working ones keep making a sueak noise while you workout! The Coach of the daily class start at 9 am is the most annoying! He's just yelling like nobody else is at the gym. The rest of the coaches are as useless as any shower at the gym! Only if u pay a zillion dollars an hour they help otherwise they won't even look at you or answer your questions! If they fix these issues then I think the gym will be great!
In my personal opinion, This UFC gym give the same value as Planet Fitness. Actually with these old machines, I think Planet fitness gives more value for $10 a month that this UFC !!!

September 5, 2018 10:49

HANDS DOWN THE WORST GYM MEMBERSHIP IN OVER 20 YEARS OF MARTIAL ARTS TEACHING AND TRAINING I'VE EVER EXPERIENCED! I have over 20 years of Muay Thai experience. I've trained and taught all over the USA, Thailand, and Amsterdam and I have never seen a gym run this way. I originally signed up because I have a difficult time finding bags to use in my free time and wanted 24/7 bag access.

After signing up it quickly became apparent that wasn't the case at all. Everytime I showed up to train there was a class going on and even though the class takes up only half of the bag area the instructor would either ask me to leave the area or move while the students warmed up. Leaving the bags and cooling down in the middle of a high cardio workout is the exact opposite of what I'm paying for. I spoke with the Salesperson and the answer I received was "oh that's standard practice." Really??? Standard?? Lol. Ok. So now the only time I can use my $89/mo membership for what I purchased it for, is when there are NO classes??? Ridiculous! Any experienced teacher knows how to effectively run a class WHILE students not taking the class do bag work.

So the final straw came when they charged me a $49 annual "maintenance" or "assessment" fee on 9/4/18 (the girl I spoke with called it both) and then my $89 membership 1 day later. I called to see what this fee was and she first stated it was an assessment fee (assessment for what exactly??) Then she used "maintenance" fee and again used the "oh this is standard practice." So its standard practice to charge a $49 annual fee just 4 months after signing up and paying over $350 in gym and initiation fees??!?!? YOU WOULD THINK MY FIRST ANNUAL ASSESMENT OR MAINTENANCE FEE WOULD HAVE COME OUT OF MY INITIAL PAYMENT OF $350 RIGHT?? apparently, that isn't standard practice

I love how this company thinks that using the words "standard practice" gives them free license to steal from their customers and strong arm us all into accepting ridiculous corporate policies.

What happened to companies that actually cared about customer satisfaction and customer service!?! This is the perfect example of a horrible trend in American business practices. Pull your heads out Corporates.... I'll be cancelling today and I hope others follow suit.

August 15, 2018 15:17

This gym is simple the best gym in the US period. They have all types of classes from Boxing, kickboxing, Daily Ultimate Training (DUT), fight fit, MMA, TRX,...etc. Each class is 50 minutes long. The gym itself is huge, they got all the equipment you can think of and best of all they are open 24/7. Other perks, If you are a MMA fan you can save yourself money by going to the gym to watch PPV fights there for FREE.!

Pros:
Is a big gym (TV's everywhere)
Is 24/7
A lot of options for classes.
UFC PPV fights are free if you watch it at the gym.
The equipment always works, is rare to see broken equipment and when you do they fix it fast is not just there for months.
They got an arm bar store inside the gym so if you hungry you can buy food/smoothies.
If you are a parent and you can't go to the gym because you gotta take care of your kids. Well this gym has a kids room, the UFC staff looks out for your kids while you workout. Idk much about it because I'm not a parent but worth mentioning.
They make it easy to sign in through an app so you don't have to be carrying around an annoying plastic barcode tag on your keys.

Cons:

Memberships can be expensive (depending on what you choose.) I signed up way back in 2012 so idk the membership prices nowadays but even back then, they were expensive.
Personal training is awesome and all but again is expensive.

Other than this I can't think of any other flaw this gym has. Other reviews include the parking being horrible but I don't hold the gym accountable for this. The parking lot is big enough as it is and is not on them for the parking to be full like how you can blame them for the parking lol some people are so judgemental.

August 15, 2018 15:17

This gym is simple the best gym in the US period. They have all types of classes from Boxing, kickboxing, Daily Ultimate Training (DUT), fight fit, MMA, TRX,...etc. Each class is 50 minutes long. The gym itself is huge, they got all the equipment you can think of and best of all they are open 24/7. Other perks, If you are a MMA fan you can save yourself money by going to the gym to watch PPV fights there for FREE.!

Pros:
Is a big gym (TV's everywhere)
Is 24/7
A lot of options for classes.
UFC PPV fights are free if you watch it at the gym.
The equipment always works, is rare to see broken equipment and when you do they fix it fast is not just there for months.
They got an arm bar store inside the gym so if you hungry you can buy food/smoothies.
If you are a parent and you can't go to the gym because you gotta take care of your kids. Well this gym has a kids room, the UFC staff looks out for your kids while you workout. Idk much about it because I'm not a parent but worth mentioning.
They make it easy to sign in through an app so you don't have to be carrying around an annoying plastic barcode tag on your keys.

Cons:

Memberships can be expensive (depending on what you choose.) I signed up way back in 2012 so idk the membership prices nowadays but even back then, they were expensive.
Personal training is awesome and all but again is expensive.

Other than this I can't think of any other flaw this gym has. Other reviews include the parking being horrible but I don't hold the gym accountable for this. The parking lot is big enough as it is and is not on them for the parking to be full like how you can blame them for the parking lol some people are so judgemental.

July 4, 2018 17:10

Great gym. Love it but the Music is too loud in the group classes and sometime in the common area too. Everyone has their own music anyway IDK why the gym plays is on high volume. Especially at the group classes.

July 4, 2018 17:10

Great gym. Love it but the Music is too loud in the group classes and sometime in the common area too. Everyone has their own music anyway IDK why the gym plays is on high volume. Especially at the group classes.

June 13, 2018 22:28

I am an avid gym goer for well over 20 years and had nothing but a great experience at this facility. They offer an array of classes, and are tailored to what ever your needs may be. I was a bit skeptical at first because of the name but was immediately taken back by the hospitality and curtious staff. Special thanks to Alfonso the Senior Membership Specialist who made a fellow up with me to ensure that I was satisfied with the gym.

June 13, 2018 22:28

I am an avid gym goer for well over 20 years and had nothing but a great experience at this facility. They offer an array of classes, and are tailored to what ever your needs may be. I was a bit skeptical at first because of the name but was immediately taken back by the hospitality and curtious staff. Special thanks to Alfonso the Senior Membership Specialist who made a fellow up with me to ensure that I was satisfied with the gym.

June 2, 2018 01:08

The worst customer service. I had a problen with my account; i was told that it was cancelled. But it wasnt true, i was been charged every month after that. At first the management there pretend to be nice, but once I asked them to resolve the situacion and get a refound, they werent so nice anymore. They dont even tried to look for a solution, but rather made things more difficult to me. I didnt get my money back, i only had a stressful moment.

Just make sure once u cancell your account get a copy of the cancellation, and talk to ur bank to stop any automatic payment.pop

June 2, 2018 01:08

The worst customer service. I had a problen with my account; i was told that it was cancelled. But it wasnt true, i was been charged every month after that. At first the management there pretend to be nice, but once I asked them to resolve the situacion and get a refound, they werent so nice anymore. They dont even tried to look for a solution, but rather made things more difficult to me. I didnt get my money back, i only had a stressful moment.

Just make sure once u cancell your account get a copy of the cancellation, and talk to ur bank to stop any automatic payment.pop

May 17, 2018 14:01

Receptionist at night at the front doesn't seem to be knowledgeable about anything... I signed up online with free pass to accompany a friend here. He said he couldn't find me, asked me to filled a handwritten form but inconsistent with the online form, I wasn't want to do it again, and no one in charge to fix any issues. Really dissatisfied with the service. Plus the 2 people work at front don't reflect images of UFC gym, they need some health and fitness bad !!

May 17, 2018 14:01

Receptionist at night at the front doesn't seem to be knowledgeable about anything... I signed up online with free pass to accompany a friend here. He said he couldn't find me, asked me to filled a handwritten form but inconsistent with the online form, I wasn't want to do it again, and no one in charge to fix any issues. Really dissatisfied with the service. Plus the 2 people work at front don't reflect images of UFC gym, they need some health and fitness bad !!

May 3, 2018 14:41

I called to speak to a manager, only to be told I could not. I attempted to cancel my membership here via email after moving, only to never have my emails returned. Great gym, terrible management.

March 22, 2018 00:35

I box here all the time to beat up on the boxing bags, good machines and good environment

March 22, 2018 00:35

I box here all the time to beat up on the boxing bags, good machines and good environment

March 12, 2018 17:24

DO NOT sign up or you are stuck with them forever.Most sneaky and dishonest gym. make it super difficult for customer who want to pause or stop the membership but they would tell you anything you want to hear when they tried to sign u up.

March 12, 2018 17:24

DO NOT sign up or you are stuck with them forever.Most sneaky and dishonest gym. make it super difficult for customer who want to pause or stop the membership but they would tell you anything you want to hear when they tried to sign u up.

February 2, 2018 11:13

Music is too loud during classes can't hear the instructors. Which is dumb af because everyone is wearing headphones anyways.

February 2, 2018 11:13

Music is too loud during classes can't hear the instructors. Which is dumb af because everyone is wearing headphones anyways.

January 28, 2018 04:45

They play so much stupid hip hop music after 9pm that I just can't stand the place anymore. If you A holes are gonna do that everyday, please please please start up "Daily Ultimate Twerking" in the Octagon during that time. That'd be nice. OR PLAY REAL MUSIC!!

January 27, 2018 20:03

I used to go to this location four years ago. It was ok at that time. Now that I joined the one on knox st for 59 a month and they told me to add all locations it'd be 89, but also referred me to this one in case they have better deals.
1. The receptionist here first said that I can cancel the one on knox and then he can sign me up for all locations at 59 a month. He also claimed to be the one in charge of memberships when I asked to speak to someone actually in charge. After asking him about details, he went to speak to the actualy person in charge.
2. He first said that if it hasn't been ten days, i can cancel the knox membership and get my money back. When I told him it has been eight days, he said it is actually 5 days.
3. After my workout, I went to double check befote cancelling the knox membership, the person who was in the office then changed all the numbers and said it is 99 a month to join both gyms and that the other guys must have not known what he was talking about.
4. This is the main reason why I cancelled four years ago, they keep adding weird charges and increasing memberships. You can't even put the membership on hold.

It is very sad that these sales people think that we are morons or have bad memory so that they can keep changing their facts and claim new things.

January 27, 2018 20:03

I used to go to this location four years ago. It was ok at that time. Now that I joined the one on knox st for 59 a month and they told me to add all locations it'd be 89, but also referred me to this one in case they have better deals.
1. The receptionist here first said that I can cancel the one on knox and then he can sign me up for all locations at 59 a month. He also claimed to be the one in charge of memberships when I asked to speak to someone actually in charge. After asking him about details, he went to speak to the actualy person in charge.
2. He first said that if it hasn't been ten days, i can cancel the knox membership and get my money back. When I told him it has been eight days, he said it is actually 5 days.
3. After my workout, I went to double check befote cancelling the knox membership, the person who was in the office then changed all the numbers and said it is 99 a month to join both gyms and that the other guys must have not known what he was talking about.
4. This is the main reason why I cancelled four years ago, they keep adding weird charges and increasing memberships. You can't even put the membership on hold.

It is very sad that these sales people think that we are morons or have bad memory so that they can keep changing their facts and claim new things.

December 28, 2017 16:32

I enrolled maliy to get Zumba classes at this GYM.
After 3 months I had to move and went to the GYM to sign all the paperwork to cancel my membership. I am struggling two days now to get ahold of someone to see why they charged me 4 months after my cancellation. it is very unprofessional because when it comes to selling their services they will go after you with emails and calls and are always available for any upgrades... Parking is impossible to find at this locations and it gets very crowded inside.

December 24, 2017 03:35

It's my favorite gym. I like the variety of classes as well. The staff is great and the people I've met are really friendly. All we need now is a pool!

December 24, 2017 03:35

It's my favorite gym. I like the variety of classes as well. The staff is great and the people I've met are really friendly. All we need now is a pool!

December 22, 2017 12:43

My favorite gym so far, great experience, amazing class and good support. It's more like a community over a gym, trainer are friendly and very supportive. 100% recommend it.

December 22, 2017 12:43

My favorite gym so far, great experience, amazing class and good support. It's more like a community over a gym, trainer are friendly and very supportive. 100% recommend it.

October 25, 2017 10:35

Great Gym! Great Equipment & the people are friendly! The Food bar is great, but just be careful & watch as they make it, (meaning what they put in it)! I asked for Almond milk, & clearly watched a girl put non fat milk, (I'm definitely not a milk fan), i asked her, which milk did you put in my drink, as she looked down on my cup she responded oh Almond milk! (The cashier had written Almond milk on the side of the cup), I was way to blown out tired, but was in ah for being straight out lied too! Right to my face! Other then that the gym is great. The food bar has good food. I recommend. Just be mindful

October 25, 2017 10:35

Somebody broke into my locker and stole everything; wallet, credit cards, DL, cash card, keys, brand new iPhone... It was around 7-8 pm during weekday, and I used a stable lock. The gym was crowded, and many people should be in the locker room. But this incident still happened. No nice angle surveillance cameras or physical security guards. This doesn't make sense as a 24/7 gym in a city like Torrance. I have been in investigation business. I was expecting the gym to provide reasonable security measures to prevent/investigate this kind of incidents. They may say "no valuable items in the locker." Okay, but who goes to a gym without carrying anything? Who goes out without car/home key, ID and cellphone? Other gyms like LA Fitness usually offer small safe boxes with dial locks just to store small items. Where should I leave my personal items while I am taking a group class if the locker room is not safe? Just leave on the floor where anybody can access? I have been a member of several fitness clubs for more than 20 years, but UFC Gym Torrance is the only place I have experienced like that. Total nightmare after the incident. I like classes there, but unfortunately I cannot recommend this gym.

October 25, 2017 10:35

Not only top of the line equipment and a clean facility, they serve relatively healthy food, have an amazing daycare and staff is always there to help.

October 25, 2017 10:35

I've been a member for four years since the grand opening and after having been a member at 24 Hour Fitness for years prior I have to say that UFC Gym has been a very welcome change of pace. From the experienced, highly-capable staff, the selection of classes and equipment, the general atmosphere and energy, and the Arm Bar nutrition bar and the Kids Club, this gym has everything I'd want in spades.

October 25, 2017 10:35

This place is great. I'm came in from out of town for a few days and was going to miss my regular workout so i decided to do 24 hour pass. Great experience, good energy in the gym and great staff. Thanks Aaron and the crew.

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