| Wed | 10:00 am -07:00 pm |
| Thu | 10:00 am -07:00 pm |
| Fri | 10:00 am -07:00 pm |
| Sat | 10:00 am -04:00 pm |
| Sun | 10:00 am -04:00 pm |
Halo staff was friendly and inviting and the spa itself was clean and quite. The salt room was well kept and felt amazing! I fell asleep! Very calming and a great way to heal. I recommend it to anyone.
I would say if anything my experience at the Halo salt spa was a good one I was brought here for my birthday as a gift and the people that work there are very nice quality of the massages are very good especially the hot stone massage and the prices are decent as well I would say this a definitely a place you would want to call ahead and maybe schedule an appointment when you want to come in and bring somebody with you you will enjoy I am sure
Great experience! Nice mellow, welcoming environment with salt crystals and salt ions flowing everywhere. Ilona is incredible! Her massage is powerful. She gets deep into the heart, body and soul flushing out stored "junk". The Hawaiian music and heated massage table make you melt away as she works her magic. Ill be going back.
Great experience! Nice mellow, welcoming environment with salt crystals and salt ions flowing everywhere. Ilona is incredible! Her massage is powerful. She gets deep into the heart, body and soul flushing out stored "junk". The Hawaiian music and heated massage table make you melt away as she works her magic. Ill be going back.
Took my Mom here for Mother's Day! The salt room is very relaxing and healing.
As explained below, the experience my sister and I had at Halo Salt Spa was disappointing. However, when the owner read the review below she called to rectify the situation. She was very apologetic, accepted responsibility and offered us another session or a refund. Since I live out of state we asked for a refund. We appreciated the fact that the owner was quick to respond and address the issues we had. Perhaps our experience with the spa was an anomaly and we should try them again someday.
Our experience at the Halo Salt Spa Sunday, May 7th was disappointing. The website claims many options for types of massage such as hot stone, cranial sacral, etc. When we called to make appointments we were told that therapists that offered these types of massage no longer worked there but the receptionist claimed that she would try to find someone to accommodate us. Not only did she not communicate our desire to the therapists she failed to tell one of the therapists that she had changed our appointment time. When scheduled, our appointment was for 2:30. On Saturday I received a message that our appointment was at 2:00 (not 2:30) and that we could use the salt room either at 1pm or 3pm. Since our massages were to be 90 minutes I wasn't sure how this would be possible, but called and confirmed we would come for a 1pm salt room session prior to our 2pm massage. At the end of our 45 minute salt room session we were told that one of the massage therapists was running late due to traffic. The fact is she hadn't been told of the changed appointment time and rushed to arrive. Needless to say she was stressed when she arrived which is not conducive to a relaxing massage. We also overheard the two therapists conversing and it was obvious that they had never worked together and the therapist who had received word about the change in time wasn't very kind to the late therapist although it certainly wasn't her fault. There was little time to discuss what we wanted in a massage and my sister certainly did not get what she wanted. It seemed as though the salt room is what most clients are there for and massage is an afterthought. The salt room itself doesn't live up to the hype; if there was a salt mist sent into the room there was little evidence of that. The reception/ waiting area is small, crowded (few places to sit) and frankly noisy for a spa that is supposed to be relaxing. It certainly isn't worth the price, especially for massage, unless perhaps you get a great groupon deal. I wouldn't recommend this spa.
Best full day spa in the city. Go on a sunny day their deck is a treat after a treatment. Loved every service I've had from facials to massages. Colin is the best massage therapist I've had. Ask for him!
Great place, really helps,with my sinus issues.
This is the greatest hidden oasis in Westlake Village. It's in a plaza downstairs next to the beautiful water fountain. The salt room is really amazing
Great place, really helps,with my sinus issues.
As explained below, the experience my sister and I had at Halo Salt Spa was disappointing. However, when the owner read the review below she called to rectify the situation. She was very apologetic, accepted responsibility and offered us another session or a refund. Since I live out of state we asked for a refund. We appreciated the fact that the owner was quick to respond and address the issues we had. Perhaps our experience with the spa was an anomaly and we should try them again someday.
Our experience at the Halo Salt Spa Sunday, May 7th was disappointing. The website claims many options for types of massage such as hot stone, cranial sacral, etc. When we called to make appointments we were told that therapists that offered these types of massage no longer worked there but the receptionist claimed that she would try to find someone to accommodate us. Not only did she not communicate our desire to the therapists she failed to tell one of the therapists that she had changed our appointment time. When scheduled, our appointment was for 2:30. On Saturday I received a message that our appointment was at 2:00 (not 2:30) and that we could use the salt room either at 1pm or 3pm. Since our massages were to be 90 minutes I wasn't sure how this would be possible, but called and confirmed we would come for a 1pm salt room session prior to our 2pm massage. At the end of our 45 minute salt room session we were told that one of the massage therapists was running late due to traffic. The fact is she hadn't been told of the changed appointment time and rushed to arrive. Needless to say she was stressed when she arrived which is not conducive to a relaxing massage. We also overheard the two therapists conversing and it was obvious that they had never worked together and the therapist who had received word about the change in time wasn't very kind to the late therapist although it certainly wasn't her fault. There was little time to discuss what we wanted in a massage and my sister certainly did not get what she wanted. It seemed as though the salt room is what most clients are there for and massage is an afterthought. The salt room itself doesn't live up to the hype; if there was a salt mist sent into the room there was little evidence of that. The reception/ waiting area is small, crowded (few places to sit) and frankly noisy for a spa that is supposed to be relaxing. It certainly isn't worth the price, especially for massage, unless perhaps you get a great groupon deal. I wouldn't recommend this spa.
As explained below, the experience my sister and I had at Halo Salt Spa was disappointing. However, when the owner read the review below she called to rectify the situation. She was very apologetic, accepted responsibility and offered us another session or a refund. Since I live out of state we asked for a refund. We appreciated the fact that the owner was quick to respond and address the issues we had. Perhaps our experience with the spa was an anomaly and we should try them again someday.
Our experience at the Halo Salt Spa Sunday, May 7th was disappointing. The website claims many options for types of massage such as hot stone, cranial sacral, etc. When we called to make appointments we were told that therapists that offered these types of massage no longer worked there but the receptionist claimed that she would try to find someone to accommodate us. Not only did she not communicate our desire to the therapists she failed to tell one of the therapists that she had changed our appointment time. When scheduled, our appointment was for 2:30. On Saturday I received a message that our appointment was at 2:00 (not 2:30) and that we could use the salt room either at 1pm or 3pm. Since our massages were to be 90 minutes I wasn't sure how this would be possible, but called and confirmed we would come for a 1pm salt room session prior to our 2pm massage. At the end of our 45 minute salt room session we were told that one of the massage therapists was running late due to traffic. The fact is she hadn't been told of the changed appointment time and rushed to arrive. Needless to say she was stressed when she arrived which is not conducive to a relaxing massage. We also overheard the two therapists conversing and it was obvious that they had never worked together and the therapist who had received word about the change in time wasn't very kind to the late therapist although it certainly wasn't her fault. There was little time to discuss what we wanted in a massage and my sister certainly did not get what she wanted. It seemed as though the salt room is what most clients are there for and massage is an afterthought. The salt room itself doesn't live up to the hype; if there was a salt mist sent into the room there was little evidence of that. The reception/ waiting area is small, crowded (few places to sit) and frankly noisy for a spa that is supposed to be relaxing. It certainly isn't worth the price, especially for massage, unless perhaps you get a great groupon deal. I wouldn't recommend this spa.
This is the greatest hidden oasis in Westlake Village. It's in a plaza downstairs next to the beautiful water fountain. The salt room is really amazing
