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Mon 05:00 am -12:00 am
Tue 05:00 am -12:00 am
Wed 05:00 am -12:00 am
Thu 05:00 am -12:00 am
Fri 05:00 am -11:00 pm
Sat 07:00 am -09:00 pm
Sun 07:00 am -08:00 pm
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Reviews

Rated 3.7/5 based on 35 customer reviews.
March 7, 2020 13:23

Nice equipment. Clean. I like the EO toiletries. Not crowded during the times I choose to work out. The front desk guy is nice & friendly. A great gym in the Castro.

February 28, 2020 11:36

I have been going to this location for about 6 months and I am pretty happy with the gym. It has all the necessary equipment and is very clean. The staff are also nice.

February 28, 2020 08:55

Perhaps the best workout out there. I really like that the trainers walk around to show you good form. Without good form, then what's the point.

February 17, 2020 02:51

I love the environment and the staff of this gym. I will surely refer this gym to my friends. Great job!!! Keep it up.

February 5, 2020 22:19

Worst customer service. I tried to cancel my membership in November and they apparently don't teach their staff how to do it properly? I stopped getting charged so I assumed it had been cancelled but I suddenly got a 350 dollar charge months later in January from fitness sf. I contacted them by phone and they we're extremely defensive and uninterested in helping. They then told me to complain by email. No one responded to my email for days and when they finally did, they didn't address the issue of a sudden charge of 350 dollars. All they said was that my membership had never been cancelled and that I "can enjoy the gym until Feb 28". I replied again wanting to know why they stopped charging me if my membership was never cancelled and then they suddenly decided to charge in January. No response yet.

January 11, 2020 00:43

Went there today to ask about membership fees. Front desk agent could barely be bothered. He quoted me $149 per month, $75 per week or $30 per visit. Didn't offer to show me the gym or ask if I had any other questions. Told me the prices and then went back to his computer. Didn't matter to me anyway as there are much cheaper gyms close by.

June 7, 2019 18:59

Update 6/2019: SF Fitness canceled my beloved Tuesday evening yoga class for unclear, seemingly dubious reasons. Many members emailed and called the management to complain, but our complaints were not heard and we all got a cut & paste email response. Cancelled my membership due to poor management decisions.

Also, the worst of all insults, they have horrible shower heads in the men's locker room. It takes like 5 minutes to wash the soap off your body. Take that SF Fitness!

My recommendation -- try Barry's Bootcamp across the street.

Original Review 2017: Love this place. What makes it so special is the community of people who go there and work behind the desk. I go here every Tuesday evening for Yoga because the teacher, Arthur, is amazing and better than any yoga teacher I've ever learned from at Yoga Tree or any other fancy yoga center, and the people who attend his class are very dedicated and friendly. My only suggestion to Fitness SF Castro is that the showers are in sore need of renovation. The drains don't drain, and the sauna room from a bygone era of the Castro looks creepily abandoned.

September 28, 2018 01:16

I had not been back there for years. Nice new equipment. Clean. Thick towels 1 time but then a later time the towels were thin. Some are thin & some are thick. I like the EO tioletries.

September 26, 2018 21:22

Great equipment but tight on space. Very crowded at peak times.

September 25, 2018 02:05

I consider this gym an extension of home. Kind staff and cheery atmosphere make me look forward to the daily workout!

July 26, 2018 01:15

Nice gym and equipment but like the Republican party 90 % white, old and cranky patrons.

July 26, 2018 01:15

Nice gym and equipment but like the Republican party 90 % white, old and cranky patrons.

July 18, 2018 10:31

I had not been back there for years. Nice new equipment. Clean. Thick towels 1 time but then today the towels were thin. Some are thin & some are thick. I like the EO tioletries.

July 18, 2018 10:31

I had not been back there for years. Nice new equipment. Clean. Thick towels 1 time but then today the towels were thin. Some are thin & some are thick. I like the EO tioletries.

July 12, 2018 10:24

Fitness SF in general is a way better option than 24 hour fitness. They keep their equipment clean and operational. This location never gets too crowded and it's convenient to almost everything.

July 12, 2018 10:24

Fitness SF in general is a way better option than 24 hour fitness. They keep their equipment clean and operational. This location never gets too crowded and it's convenient to almost everything.

July 4, 2018 21:49

I had not been back there for years. Nice new equipment. Clean. Thick towels 1 time but then today the towels were thin. I like the EO tioletries.

June 29, 2018 21:00

This place is super clean, not too crowded. My gym!

May 24, 2018 05:12

A smug stuck up crowd seems to patronize this establishment. I don't much care for it, too many posers with something stuck in their plumbing.

May 18, 2018 02:34

Great equipment but right on space. Very crowded at peak times.

May 15, 2018 08:34

I love this gym; they have every piece of equipment under the sun! Super friendly staff and good environment :) The only downside is how pricey a temporary pass is, 20 dollars for a day or 89 for a week seems crazy to me

May 15, 2018 08:34

I love this gym; they have every piece of equipment under the sun! Super friendly staff and good environment :) The only downside is how pricey a temporary pass is, 20 dollars for a day or 89 for a week seems crazy to me

May 15, 2018 08:34

I love this gym; they have every piece of equipment under the sun! Super friendly staff and good environment :) The only downside is how pricey a temporary pass is, 20 dollars for a day or 89 for a week seems crazy to me

May 8, 2018 14:14

I had not been back there for years. Nice new equipment. Clean. Thick towels.

May 5, 2018 13:08

Good neighborhood gym. Nothing fancy, but friendly and has everything you need.

April 12, 2018 21:57

I had not been back there for years. Nice new equipment. Clean. Thick towels.

February 13, 2018 21:37

I had not been back there for years. Nice new equipment. Clean. Thick towels.

January 31, 2018 23:30

Don't like the place used to be a member but I cancelled people are snooty and workers should mind their own business don't recommend

January 4, 2018 07:36

Great classes.

The instructors are awesome. They keep mixing up the routine so it never gets old. Easy walkable access plus towel service and lockers.

December 15, 2017 17:31

Text/sit on machines is reduced since mid market opened, but still a problem. Management refuses to address issue with signage, new member orientation check list,, etc. Beautiful, warm, 2000s lighting, hopefully will not be replaced by cold, harsh, modern, millennial industrial/technology lighting "upgrade". Decent gym overall. Nice views outside.

October 20, 2017 11:22

I have been going to this gym for many years and love it. My only wish is that the women's locker room was slightly larger, but tight quarters are worth it for a friendly atmosphere and great personal trainers.

October 20, 2017 11:22

Well maintained gym with modern equipment and a full schedule of included classes offered. After switching here from 24 Hour Fitness I find my desire to work out is much higher.

This location is more basic in its offerings (no pool or steam room) because it's in such a desirable location with less space. Fortunately other locations aren't too far away on days you need those things.

October 20, 2017 11:22

By far my favorite of the Fitness SF gyms. The equipment at Mid-market might be better, and the Soma gym is better for bodybuilding, but you can't beat the friendliness and cordiality of the Castro gym. Day or night, it's my hands-down preference, with friendly staff and customers, a clean locker room, good equipment selection, good airflow, and a great location close to coffee shops, restaurants, and tanning just a stone's throw away.

October 20, 2017 11:22

I talked with someone named Rusty on the phone about joining the gym. He was very friendly, explained the pricing and invited me in to come do a workout so I could see what the gym was like. I had already worked out that day, so I decided I'd come in the next day.

I went to the front desk and asked for Rusty. Unfortunately he wasn't there. I explained that I had talked with him about memberships and was there to try out the gym. They asked for my ID because apparently the offer is only good if you live in San Francisco. Rusty hadn't mentioned that, but I gave them my ID along with a paper change of address card from the DMV which is what they give you if you haven't lost your license and don't want to pay the extra $35 or whatever to have it replaced. It's a legal document. Anyhow, Adam insisted that I was just trying to get in for free and needed better proof that I am actually a San Francisco resident. He asked if I had any mail with me (of course I didn't) or a San Francisco resident ID card (I've lived here for 3 years and I've never heard of that). I was shocked that they were so worried especially given that I had clearly talked with someone the day before about joining. I thought I was an invited guest. When I asked if that paper and my ID were really not good enough, a little old man at the front desk chimed in "sorry honey, it's a holiday weekend" in a very snarky and condescending tone. The whole experience left me with a gross taste in my mouth and a feeling that they don't treat people very well there.

Anyhow, I get a free $720 from work every year to join a gym. Needless to say it won't be going to Fitness SF.

October 20, 2017 11:22

Good gym, but the quality of your experience will vary significantly depending on what brunch you attend. I go to either Mid Market (which is definitely a 5 stars), Filmore, which is big and with a great pool, but a bit old and tired and Castro, which could definitely benefit from a facelift, but still OK for a workout.

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