| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -10:00 pm |
| Sat | 07:00 am -08:00 pm |
| Sun | 07:00 am -08:00 pm |
I had the worst experience possible! They promised to repay me and they are transferring the problem to other sectors. Do not believe them.
The coaches are so down to earth and kind. Wonderful gym that offers class, personal, and open gym. Highly recommended!
I love this place! I would highly recommend Valentino Meras for personal training sessions!
I love this place! I would highly recommend Valentino Meras for personal training sessions!
I have been a member here for seven months and this is by far my favorite. Very clean, spacious and the trainers offer encouragement to the trainees!
Too many people there...
It is the best gym in Palo Alto. It is not perfect, but it works well enough for me.
It is the best gym in Palo Alto. It is not perfect, but it works well enough for me.
The focus at Equinox Palo Alto is on aesthetics, not maintenance or function. The gym looks great. However, many of the weight machines are long overdue for major repairs or replacement (example: weight stacks stick to the rails because they are so worn.) They place squat racks and other equipment in front of windows not mirrors so watching your form is difficult. Other machines that are in front of a mirror are placed in ways that also make watching your form difficult. The sinks in the locker room are either hot or cold and the electronic faucets decide, not you (most are broken and you can't adjust the temperature. But hey, they look good). The men's locker room is very crowded and hot in the mornings making getting ready for work difficult and sweaty. Trainers take up a disproportionate amount of machines/space leaving their iPads and other personal items on equipment so they can have their clients work on 3 machines at at time during peak times. Equinox does periodic surveys and I've spoken to management on several occasions but nothing seems to change.
This is hands down the worse Equinox I have ever been to.
Ridiculous year long contract terms (even Comcast has a month trial period to opp out if you are unsatisfied). The locker rooms are small and consistently plagued with wet floors, dirty sinks and bathroom stalls with funky smells. The classes are terribly inconsistent with one of their instructors informing us that the speaker system was broken so he put music on his phone and told us it happens all the time. The gym layout is odd with a ton of open area and lacking in equipment for its large size. The parking is usually full and the front desk seems unhappy to be there. After numerous contacts with management its clear that the team needs more training on how to treat members and their staff, whatever community college they came from its clear business management was not their focus.
This gym is stuck in the past, suburban in its clientele and pedestrian in equipment and service. For the rates they demand it should at least compete with its sister locations in SF or LA but instead it reminded me more of the 24 hour fitness clubs I have been to. If I was in my later years and wanted to take a mediocre spin class I would really like this place but I'm not and I do not recommended this gym.
Pros- juice bar, outdoor pool
Cons- gym management, cleanliness, outdated contract obligations, old equipment, classes and instructors, parking, and lackluster atmosphere.
I have been to other Equinox locations and this one really surprised me in its quality. Lock-rooms lacked space and floors were wet and it did not look very clean. The layout was strange and very crowded. It took front desk forever to get to me and they were quite impolite.
I used to go frequently to their location in SoCali and I am now in search of another gym as this one is 10 grades lower quality. More like LA fitness. Not worth that money they ask for sure!
Out of all the Equinox locations I've been to on the east coast and in SF this is one of my favorites. It's very large with a ton of equipment, cardio machines, and group fitness spaces. This place gets very busy. Even at 6AM the gym can get fairly crowded. I'd say that's the only negative (and also the increasing membership fees).
I've also found the crowd here to be very friendly and nice.
I have asked Equinox for the past two months to cancel my membership and they continue to charge my card. Beware, they do not respect member requests for membership cancellations.
This is a highly unprofessional practice and fraudulant to charge people even after you have requested to cancel the membership for several months. Yana Lusher and Kesha Collins from their member services team are not representing the company well.
I have been to other Equinox locations and this one really surprised me in its quality. Lock-rooms lacked space and floors were wet and it did not look very clean. The layout was strange and very crowded. It took front desk forever to get to me and they were quite impolite.
I used to go frequently to their location in SoCali and I am now in search of another gym as this one is 10 grades lower quality. More like LA fitness. Not worth that money they ask for sure!
This is hands down the worse Equinox I have ever been to.
Ridiculous year long contract terms (even Comcast has a month trial period to opp out if you are unsatisfied). The locker rooms are small and consistently plagued with wet floors, dirty sinks and bathroom stalls with funky smells. The classes are terribly inconsistent with one of their instructors informing us that the speaker system was broken so he put music on his phone and told us it happens all the time. The gym layout is odd with a ton of open area and lacking in equipment for its large size. The parking is usually full and the front desk seems unhappy to be there. After numerous contacts with management its clear that the team needs more training on how to treat members and their staff, whatever community college they came from its clear business management was not their focus.
This gym is stuck in the past, suburban in its clientele and pedestrian in equipment and service. For the rates they demand it should at least compete with its sister locations in SF or LA but instead it reminded me more of the 24 hour fitness clubs I have been to. If I was in my later years and wanted to take a mediocre spin class I would really like this place but I'm not and I do not recommended this gym.
Pros- juice bar, outdoor pool
Cons- gym management, cleanliness, outdated contract obligations, old equipment, classes and instructors, parking, and lackluster atmosphere.
This is hands down the worse Equinox I have ever been to.
Ridiculous year long contract terms (even Comcast has a month trial period to opp out if you are unsatisfied). The locker rooms are small and consistently plagued with wet floors, dirty sinks and bathroom stalls with funky smells. The classes are terribly inconsistent with one of their instructors informing us that the speaker system was broken so he put music on his phone and told us it happens all the time. The gym layout is odd with a ton of open area and lacking in equipment for its large size. The parking is usually full and the front desk seems unhappy to be there. After numerous contacts with management its clear that the team needs more training on how to treat members and their staff, whatever community college they came from its clear business management was not their focus.
This gym is stuck in the past, suburban in its clientele and pedestrian in equipment and service. For the rates they demand it should at least compete with its sister locations in SF or LA but instead it reminded me more of the 24 hour fitness clubs I have been to. If I was in my later years and wanted to take a mediocre spin class I would really like this place but I'm not and I do not recommended this gym.
Pros- juice bar, outdoor pool
Cons- gym management, cleanliness, outdated contract obligations, old equipment, classes and instructors, parking, and lackluster atmosphere.
I have asked Equinox for the past two months to cancel my membership and they continue to charge my card. Beware, they do not respect member requests for membership cancellations.
This is a highly unprofessional practice and fraudulant to charge people even after you have requested to cancel the membership for several months. Yana Lusher and Kesha Collins from their member services team are not representing the company well.
The focus at Equinox Palo Alto is on aesthetics, not maintenance or function. The gym looks great. However, many of the weight machines are long overdue for major repairs or replacement (example: weight stacks stick to the rails because they are so worn.) They place squat racks and other equipment in front of windows not mirrors so watching your form is difficult. Other machines that are in front of a mirror are placed in ways that also make watching your form difficult. The sinks in the locker room are either hot or cold and the electronic faucets decide, not you (most are broken and you can't adjust the temperature. But hey, they look good). The men's locker room is very crowded and hot in the mornings making getting ready for work difficult and sweaty. Trainers take up a disproportionate amount of machines/space leaving their iPads and other personal items on equipment so they can have their clients work on 3 machines at at time during peak times. Equinox does periodic surveys and I've spoken to management on several occasions but nothing seems to change.
The focus at Equinox Palo Alto is on aesthetics, not maintenance or function. The gym looks great. However, many of the weight machines are long overdue for major repairs or replacement (example: weight stacks stick to the rails because they are so worn.) They place squat racks and other equipment in front of windows not mirrors so watching your form is difficult. Other machines that are in front of a mirror are placed in ways that also make watching your form difficult. The sinks in the locker room are either hot or cold and the electronic faucets decide, not you (most are broken and you can't adjust the temperature. But hey, they look good). The men's locker room is very crowded and hot in the mornings making getting ready for work difficult and sweaty. Trainers take up a disproportionate amount of machines/space leaving their iPads and other personal items on equipment so they can have their clients work on 3 machines at at time during peak times. Equinox does periodic surveys and I've spoken to management on several occasions but nothing seems to change.
Very clean, never too busy. Fantastic classes. Great, clean locker rooms. Get a GOOD workout
Out of all the Equinox locations I've been to on the east coast and in SF this is one of my favorites. It's very large with a ton of equipment, cardio machines, and group fitness spaces. This place gets very busy. Even at 6AM the gym can get fairly crowded. I'd say that's the only negative (and also the increasing membership fees).
I've also found the crowd here to be very friendly and nice.
