Reviews

Rated 3.6/5 based on 35 customer reviews.
March 8, 2020 19:13

Love the staff awesome people. I really love this place, I feel really comfortable here to work out and not be judged because of my size.

January 20, 2020 09:54

The amount of services you get while paying extremely low compared to the other gyms is so helpful. I have always had a negative outlook on planet fitness but I cannot deny the good deal that is provided here. The equipment are good however the place is pretty small and there aren't that many machines

January 19, 2020 03:40

Very clean Gym with an amazing staff. They are always willing to help you with no judgement. Nice amount of equipment for a great price. The black card membership is worth it. Those hydrobeds are nice after a long day even if u don't workout after.

January 14, 2020 04:15

Overall a decent gym with a good price. The condition of the equipment, overall cleanliness to include the Bathrooms, the friendliness staff and the feeling of no judgement is awesome. Definitely 4.5 stars there. However, this gym has no benches inclined declined or flat no squat racks no decent shoulder machines no calf raise machines you have to be creative. All that aside it does not have a scale to weight yourself... 2.5 there. Hope they expand or get more equipment to balance out the cardio to free weights..

January 13, 2020 09:37

Great facility! Employee's are very friendly and knowledgeable. I was very impressed with the whole experience.

March 6, 2019 05:00

Awesome and clean. Employees very nice..beautiful place. Lots of different machines to work out on...water massage chair feels awesome...etc.

September 26, 2018 23:33

Fun place to be . No loud kids running around. Staff is great

September 7, 2018 11:22

Glad I joined! I love that it's 24 hours. Equipment clean and available 90% of the time I'm there. My old gym wasn't so great and I was paying more.

September 6, 2018 15:21

I have been here since it opened and the best gym I have been to.

July 10, 2018 11:45

I've been coming to this gym since March and I like it. $10 a month seems like a deal for gym membership. The staff is friendly, the place is clean and I can always find a machine for cardio. People don't seem to be as loud as in 24hr fitness where I used to go before this gym.

July 10, 2018 11:45

I've been coming to this gym since March and I like it. $10 a month seems like a deal for gym membership. The staff is friendly, the place is clean and I can always find a machine for cardio. People don't seem to be as loud as in 24hr fitness where I used to go before this gym.

July 6, 2018 09:37

Seems all of palmdale come here! Alot of them walk without a clue from equipment to equipment taking time away from people who are serious. Gets so packed sometimes you have people working out right next to you, don't sign up here!

July 6, 2018 09:37

Seems all of palmdale come here! Alot of them walk without a clue from equipment to equipment taking time away from people who are serious. Gets so packed sometimes you have people working out right next to you, don't sign up here!

May 31, 2018 17:27

Very nice gym. Well kept & friendly staff.

May 16, 2018 17:57

This place is going downhill. Love the gym itself, it's super clean, the machines always work and they have more than one machine for each type.

The problem is they only let the massage machines run for 5 minutes!!! It's not enough time! I belonged to another PF and they gave us 10 min!

Now, to downgrade my membership to the regular, they want to sign me to a year contract! This has never been PF's policy before, but to get a no commitment at this location, I have to pay 15.00! What??? I did some research and other locations still offer 10.00 month with no contract!

I've been a member since they opened, I like the gym, but I'm switching....I can get more at another location.

I'm sad, i was really a strong supporter of this gym. Still like PF, just not the ownership at this location. Can anyone say lack of service and greed?

UPDATE: 5/16/18

I received this response posted: Response from the owner 52 minutes ago
We always want you to get the most out of your time at our clubs, Marina. We encourage you to reach out directly to the management team at your home club regarding your concerns. Rest assured, they'd work double time to make things right for you.

UPDATE: 5/16/18-

I have spoken to the club! No manager is ever there. And the club employees all say the same thing, that's the new program, it's all they have. So, again, to post a generic response which doesn't address the issue or fix the problem, this is an example of lack of service!!! I'm getting more and more disappointed in the PF in Palmdale every day! I still like PF in general, but will not be supporting the PF's in the Antelope Valley by this owner. Again, they were good when they opened, but clearly this owner is getting greedy! Especially when other PF's don't operate this way.

May 15, 2018 11:30

This place is going downhill. Love the gym itself, it's super clean, the machines always work and they have more than one machine for each type.

The problem is they only let the massage machines run for 5 minutes!!! It's not enough time! I belonged to another PF and they gave us 10 min!

Now, to downgrade my membership to the regular, they want to sign me to a year contract! This has never been PF's policy before, but to get a no commitment at this location, I have to pay 15.00! What??? I did some research and other locations still offer 10.00 month with no contract!

I've been a member since they opened, I like the gym, but I'm switching....I can get more at another location.

I'm sad, i was really a strong supporter of this gym. Still like PF, just not the ownership at this location. Can anyone say lack of service and greed?

May 2, 2018 22:29

Really enjoyed the equipment. The customer service was pleasent, too.

April 14, 2018 15:28

The machines are nice and the location is super convenient, but the staff are some of the most unfriendly people I have ever dealth with. There are one or two that are ok, but the others act like it is an inconvenience to work there. I have a black card membership that I don't use because of this issue. This is supposed to be a no judgement zone so stop judging people.

April 14, 2018 15:28

The machines are nice and the location is super convenient, but the staff are some of the most unfriendly people I have ever dealth with. There are one or two that are ok, but the others act like it is an inconvenience to work there. I have a black card membership that I don't use because of this issue. This is supposed to be a no judgement zone so stop judging people.

April 13, 2018 12:23

Always clean and I can always get on a machine. You are always greeted by friendly faces in the atmosphere is never intimidating.

April 13, 2018 12:23

Always clean and I can always get on a machine. You are always greeted by friendly faces in the atmosphere is never intimidating.

April 8, 2018 01:37

They allow girls to videotape while naked women are dressing in the background. When I complained manager just said ignore her. The manager was a little punk. I joined a better gym.

April 8, 2018 01:37

They allow girls to videotape while naked women are dressing in the background. When I complained manager just said ignore her. The manager was a little punk. I joined a better gym.

March 22, 2018 02:23

I pay for this black card membership which is supposed to work at all the facilities. Funny thing, I waste 20 min of my time anytime I am away from my local location, because for some reason, they can't find my barcode, the agreement number does not work, my cell does not work, my bday does not work, so the benefit to being a black card member is not working out. Planet fitness really needs to get this fixed evidently it has been a problem for a lot of people and since there has been no resolution, it gives the impression that planet fitness could care less about inconveniencing its patrons.

March 18, 2018 20:08

When I came to sign up they said there wasnot commitment, no contract. They never showed me the agreetment; just make me sign in a pad. And now when I came to cancel the membership, they charged me $58.00 fee. These are liers, deshonest and trickers.

March 8, 2018 13:36

The machines are nice and the location is super convenient, but the staff are some of the most unfriendly people I have ever dealth with. There are one or two that are ok, but the others act like it is an inconvenience to work there. I have a black card membership that I don't use because of this issue. I am just waiting it out until the year is up so that I can go to a different gym. This is supposed to be a no judgement zone so stop judging people.

February 3, 2018 01:16

A very nice gym at an affordable rate. The hours are great for those who have longer hours. It does get crowded at certain times but the early mornings have been the best time for me. I would recommend avoiding around the hours of 7ish as most machines are being used and it slows down your workout some having to constantly look ahead to get a machine. Friendly staff and it's always clean!

February 3, 2018 01:16

A very nice gym at an affordable rate. The hours are great for those who have longer hours. It does get crowded at certain times but the early mornings have been the best time for me. I would recommend avoiding around the hours of 7ish as most machines are being used and it slows down your workout some having to constantly look ahead to get a machine. Friendly staff and it's always clean!

January 28, 2018 19:33

I have been going here for a few months. The main reason I picked this gym was due to the fact they are open 24 hrs, which fit my schedule. The staff is super friendly, they offer lots of help planning workouts, etc, and everything always seems clean!

January 18, 2018 22:53

The vibe here is way better than another gym that is open every hour of the day! Everyone is there to JUST work out! It's not a dating site, a social club, or a relax on the machines spot. Everybody cleans up after themselves and the staff is always awesome too!

October 25, 2017 10:22

This is a brand new establishment in the palmdale area (8/17). The equipment is awesome. The place is very clean and they have employees constantly going around tidying up. Their bathrooms and locker rooms are fantastic. I feel extremely comfortable going in for a workout. The employees smile and greet, very professional. ***update*** Can this place please do their vacuuming and HEAVY cleaning during the overnight hours? It's not that hard, You guys are open 24 hours. Everytime I get there between 4 and 6 they are always vacuuming with extension chords laying on the gym floor, representing a safety hazard. Do the cleaning during non peak hours, your customers will be grateful. If there aren't people willing to give their opinions about businesses then there would be no improvements. If other people are fine with nearly tripping on electrical chords, that's fine. Enjoy your fall. I'm trying to address the potential liability issue, that's all. Just like a business won't please everyone, neither will comments. With the older crowd that frequents this place, they don't need the possibility of a fall.

October 25, 2017 10:22

This gym is what it is, new. You couldn't ask for better. The staff is friendly, always smiling, and always cleaning the equipment. That is a plus in my eyes. Whether it be during peak time or not, who wants to sit on dirty equipment? The vibe is great after all it is planet fitness. Lastly, don't be shunned away by the one bad review this place got. As a business you don't have to please all, just the majority. No one will ever be 100% satisfied its just what they strive to do.

October 25, 2017 10:22

I had the lunk alarm go off on me, and as kind of a beginner I wasn't sure what I did to set it off. Was I breathing too hard? Was the way I set the weights down bad? Was my form not good?

Would have definitely rather had someone come over and let me know what I was doing wrong first rather than set an alarm off and make everyone look at me and judge me. Doesn't seem congruent with the judgement free theme to make a spectical out of someone who doesn't know what they are doing wrong. Was super embarrassed and probably won't be returning to this location.

October 25, 2017 10:22

The equipment is the best! Super clean and friendly staff. Great location. Brand new building.

October 6, 2017 13:12

This gym is what it is, new. You couldn't ask for better. The staff is friendly, always smiling, and always cleaning the equipment. That is a plus in my eyes. Whether it be during peak time or not, who wants to sit on dirty equipment? The vibe is great after all it is planet fitness. Lastly, don't be shunned away by the one bad review this place got. As a business you don't have to please all, just the majority. No one will ever be 100% satisfied its just what they strive to do.

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