| Mon | 03:30 pm - 08:00 pm |
| Tue | 03:30 pm - 08:00 pm |
| Wed | 01:00 pm - 08:00 pm |
| Thu | 03:30 pm - 08:00 pm |
| Fri | 03:30 pm - 11:00 pm |
| Sat | 08:00 am - 11:00 pm |
| Sun | 11:00 am - 08:00 pm |
Took grandsons on Presidents Day evening, it was so peaceful and surprisingly uncrowded, the kids there were all well-behaved and friendly to each other, nice music, very enjoyable for everyone. Much cleaner than another trampoline park we visited.
Very friendly staff. Clearly everyone around is having a great time.
My kid loves this place. Reasonably priced, staffed well to ensure organization and safety while jumping, and has soft pretzels. Good location as well.
The concept is great but it was too crowded to and small to do much. Completely swarmed with little kids as well. Great for children not so much for any older than that
this place is super fun every time i go my entire family has a blast and after we walk to blaze
Fun place to visit as a kid. The prices are better individually. Keep your socks if you want to come back, they will charge you if you dont have a pair. Go to there site and prefill the waiver. It is a yearly deal.
Love this place! It's awesome that's it's indoors. In the summer Kids get to use energy and not melt in the heat. During the winter they still get to use energy and not be exposed to the cold outside..best thing that could've came to Palmdale for kids/family. Great for all age groups but especially great for older kids that got over going Chuck e cheese.
This review is specifically for hosting a birthday party at the Palmdale Rockinjump. BUYER BEWARE..We hosted and bought a kids birthday party for 10 jumpers, 2 pizza and 2 beverage pitchers and 10 goodie bags for $315.00. The party was for 1 hour and 45 minutes in total. Wasn't happy with the price and time allotted but figured we would have our own room for the hour and a 45 min so let it slide. When we got there we were told we only are allowed in the room after the 1st hour. So my guest all had to wait in the main jump area for an whole hour. Mind you none of the 4 party rooms were occupied but they still made us wait outside. We finally got inside the room which they claimed would be decorated in their rock in jump festive decor and the room was not decorated at all. Just a plain room with colored walls and benches and looked more like a cafeteria. The pizzas were there when we gor in the room and were semi- decent. We felt so rushed the entire time. The host made it well known and repeated at least 10 times that we must only be in the room 45 minutes and have to be out on time. I asked if they had other parties and they didn't, just she had to clean and clock out so we had to get out. Our party was from 2:00pm to 3:45pm.The whole party was rushed and we will NEVER book a party through them again unless they change the policy. Some kids came a little late and they didn't give them more time to jump even though we paid for an hour and they only jumped 30 minutes. I noticed other people had birthday parties and they just used the lobby for their party and took chairs. That is a much better idea then booking a party through Rockinjump and MUCH cheaper. Here is the math: weekend jump rate of $13 x 10 kids= $130, 2 pizza at $19 each=$38, 2 pitchers $6 each =$12 A grand total of $180! Vs the $315 I paid. I actually paid $375 because I added additional pizza but you get the point. So essentially paid $135 for a room for 45 minutes to sing happy birthday and eat a slice of pizza and get rushed out and frequently reminded about time... It did not feel like a birhday party at all...NEVER AGAIN!
Outside food not allowed. Bought $100 of food for a birthday party, only to be told to take it out. This rule is buried in their FAQ section on their website, and on tiny letters on their front door.
They need to give people a courtesy reminder to not bring food when scheduling parties so this does not happen.
They are not good with kids and they have stupid rules.
The prices are too expensive and this is the smallest and least fun trampoline park I have ever been to.
Outside food not allowed. Bought $100 of food for a birthday party, only to be told to take it out. This rule is buried in their FAQ section on their website, and on tiny letters on their front door.
They need to give people a courtesy reminder to not bring food when scheduling parties so this does not happen.
They are not good with kids and they have stupid rules.
The prices are too expensive and this is the smallest and least fun trampoline park I have ever been to.
Took my son for his buds bday. It was clean, well organized and fully staffed. There was an attendant at every PlayStation.
Took my son for his buds bday. It was clean, well organized and fully staffed. There was an attendant at every PlayStation.
Kids have fun but I think it's not worth the price. Especially since we have our own trampoline.
My 6 year old Granddaughter loves to go there. Her favorite person there is Daisy - she tells everyone that Daisy was working when she went.
This place is amazing, we went on a Saturday during the toddler times, 8am to 10 am before all the big kids show up and my kids love it, I love it. It was a good workout and had fun with my kids, jumping the morning away. You pay for your entrance and your kids plus $2.50 for the sox each. It was $46? for 4 of us. They have a little cafe so you can sit and eat, like pizza, pretzels etc.
This place is amazing, we went on a Saturday during the toddler times, 8am to 10 am before all the big kids show up and my kids love it, I love it. It was a good workout and had fun with my kids, jumping the morning away. You pay for your entrance and your kids plus $2.50 for the sox each. It was $46? for 4 of us. They have a little cafe so you can sit and eat, like pizza, pretzels etc.
If i could give this 0 stars i would. This is NOT a safe place for your kids even if you as a parent are sitting right there. My 6 yr old son was being bullied by an older kid and i repeatedly told Morgan the manager and she looked me straight in the eye and said she would do handle it and did absolutely NOTHING!! And then the kid was mocking me and again no one staff or mangmnt did NOTHING. I am so offended and now my sons ear hurts because they were targeting him w the dodgeball!! Thanks for NOTHING and i will not be coming back because of their lack compassion and professionalism.
Not safe for kiddos when it is packed, & people are pretty much standing back to back, jumping wildly arms length apart. Loads of fun without crowds.
This place is the best place to take your children, they have so much fun!
The business is always clean and organized. The prices are reasonable. We try to go at least a couple times a month. It's about 25 miles away.!
This place is the best place to take your children, they have so much fun!
The business is always clean and organized. The prices are reasonable. We try to go at least a couple times a month. It's about 25 miles away.!
This is a rather unique and fun place for kids. Before being allowed in to the play area you have to sign waivers. It is all computerized and fairly quick. You don't have to do it on return trips. There are several trampoline areas, a food area, massage chairs, and lockers. It gets crowded fast and often no place to sit at a table to eat the food they sell. My kids got bored in about an hour. There are spaces around the trampolines and we saw a child get his leg stuck in that space. He cried and appeared to be in a lot of pain after they got his leg out. Seems like a weird design for a child play area. That said, most of the kids looked like they were having a lot of fun.
This is a rather unique and fun place for kids. Before being allowed in to the play area you have to sign waivers. It is all computerized and fairly quick. You don't have to do it on return trips. There are several trampoline areas, a food area, massage chairs, and lockers. It gets crowded fast and often no place to sit at a table to eat the food they sell. My kids got bored in about an hour. There are spaces around the trampolines and we saw a child get his leg stuck in that space. He cried and appeared to be in a lot of pain after they got his leg out. Seems like a weird design for a child play area. That said, most of the kids looked like they were having a lot of fun.
I was there with my two daughters my first born and my last born and they had a great time 25 + 11 you guys have a really awesome massage chair thanks for having me
Kids seem to love it, but it also has it's cracks and crevices between trampolines
that my grandsons entire leg went into, suffering a sprained leg. Others I've seen get hurt the same way.
The Manager and the under staffed team are in need of help. They can't keep an employee at each one of the station. so if you want your kids to have a turn you have to manage the station. Forget about doing the party package your guests and any one else not jumping have to be on the floor. For 90% of the time. I would advise you to make the drive to sky high sports in Valencia. I paid close $500 and by the time that I left there I felt that I should have been getting a pay check. The manager did nothing to help and told me that's what we have for staffing and went back behind the counter.
It's pretty fun for the kids. I do have a complante though, I feel some staff are not the kindest are most observant.
This please got horrible customer service.
This place need new management who cares for customer.
They need alest 3 people's in the front to take care the people is coming+ 2 people saying all the candies sodas and the rest of the stuff. 1 guy can not handle everything. And you can see the manager just walking by on there personal cellls
Not worth the money. Kids have more freedom and fun on large jumping pillows or on an at home trampoline. Too many kids for any kind of fun other then just jumping up and down on the same trampoline. If kids just run a little bit because of the jumping motion they are told to stop running. By the way don't sit down for a second to help a 3year old in the young kid area (even when no one is around) because you will be told that there is no sitting what so ever.
This is the second time we come. First time during the week and the second on a Saturday. Saturday is crowed, but that's to be expected. My kids had so much fun. My wife loved the pizza. The staff is very friendly and helpful, specially Kyle, the team leader. No complains at all. We'll be back again.
Neat place and the kids have fun. It's a little pricey but so are most kids activities. Honestly more than an hour is probably overkill, the kids are usually pretty tired after an hour and two would just be ridiculous.
Came here with some friends last weekend and this place was awesome! Despite it being crowded it was really clean and organized. There is waiver computers right when you walk in for you to fill out then you head to the front desk. The staff was super friendly and informal, she showed us where the lockers were told us the rule etc. The managers are really on it here they walk around every 15-20 minutes or so and check on their staff to make sure everything is going smoothly. We will definitely be back here!
Best experience I've had at a trampoline park in a long time. Will definitely be attending again.
Great place for family fun. My kids always have a good time. The staff is so nice!
This is the second time we come. First time during the week and the second on a Saturday. Saturday is crowed, but that's to be expected. My kids had so much fun. My wife loved the pizza. The staff is very friendly and helpful, specially Kyle, the team leader. No complains at all. We'll be back again.
Came here with some friends last weekend and this place was awesome! Despite it being crowded it was really clean and organized. There is waiver computers right when you walk in for you to fill out then you head to the front desk. The staff was super friendly and informal, she showed us where the lockers were told us the rule etc. The managers are really on it here they walk around every 15-20 minutes or so and check on their staff to make sure everything is going smoothly. We will definitely be back here!
