| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -09:00 pm |
| Sat | 07:00 am -07:00 pm |
| Sun | 07:00 am -07:00 pm |
COMPLETE SCAM!!! Manager was very rude and yelled at me through the phone after hanging up the first time. I was promised a 1$ membership and was tricked into a year membership. Called and they claimed the manager was busy, called again and talked to the manager and she told me "that's life" I went from paying 1 dollar to 175 without using my membership ONCE. DON'T GO HERE!!! Manager told me she didnt care about how I felt. I've been told the gym is dirty and unkempt. Update: I forgot to mention they never sent me an email with my contract but the manager said it was OBVIOUS that it was a 10 day notice due to the email never sent.update:was contacted by the support group and now owe 20 dollars for a service I never used and was tricked into buying. Emailed back and never got a reply. DON'T GO HERE ITS A SCAM!!!
One of the smaller Crunch gyms, it's inside a low level mall. But it's pleasant and well kept. Cleaner than some of the bigger older Crunch gyms. I liked it.
Another nickel and dime operation. Not to mention the lack of cleaning and poor hygiene of the gym. Two months after you start there is a $49 charge for your annual fee. NO! it is not what you think you pay in the beginning is not only the first months fee but a Fee + another Fee and yet they don't charge this additional annual fee until two months later? Why? Also you only have 5 days to make any changes, as I found the hard way. After 9 days I tried to make a change and was told I could as long as I paid twice those first fees but I still the same person. I am not buying two memberships. I tried repeatedly with Gym staff who just pays lip service and come to find out are not really trained to spell out these charges. Had I been clearly signaled that this was what they did, I may not have joined. The manager said sorry pointing at the computer screen as if to show me how inflexible and how stringent the "system" can be, in not allowing her to help me....BOGUS! I wish I could say go somewhere else, but at this point I am going to the California Better Business Bureau. Memberships are not 9.95 a month. that is not my experience.
What I don't like is the personal trainers mow work for core fitness or something like that. Hard to reach them. As employees it was easier to reach them. My trainer did not show up last Wed. So now I need to huntvhim down? And I paid $400 for 18 sessions? Hmm.
I went there for a free pass I got as a promotion. The manager said I had to pay for the visit anyways. I paid, Then she said that she needed my information and then she sign me into a membership. Where I was going to pay 19.99 per month and I could cancel anytime. I haven't had a chance to go after two month payment. I went to cancel and no one can help me cancel the membership. They said to cancel I have to pay 59.99. Sound like a law suit Balys lost for cheating people into signing unwanted contract!
I went there for a free pass I got as a promotion. The manager said I had to pay for the visit anyways. I paid, Then she said that she needed my information and then she sign me into a membership. Where I was going to pay 19.99 per month and I could cancel anytime. I haven't had a chance to go after two month payment. I went to cancel and no one can help me cancel the membership. They said to cancel I have to pay 59.99. Sound like a law suit Balys lost for cheating people into signing unwanted contract!
The staff was really helpful and really laid back. The equipment is up to date and it's a very chill environment to workout in. I recommend this location a lot.
The staff was really helpful and really laid back. The equipment is up to date and it's a very chill environment to workout in. I recommend this location a lot.
Great spot, the staff is super nice and helpful. I started the revisit the gym and I love how it doesn't feel like everyone is judging.
I enjoy going to this gym. I enjoy it so much I go more than my family....Lol ( 4 to 5 days a week)
If your looking for a personal trainer check out Robert. He is great at what he does. My family and I workout with him 2 to 3 times a week.
I enjoy going to this gym. I enjoy it so much I go more than my family....Lol ( 4 to 5 days a week)
If your looking for a personal trainer check out Robert. He is great at what he does. My family and I workout with him 2 to 3 times a week.
The manager David is a con artist. He will tell you lies that you get a special deal and write you up under the wrong membership contract then try to get you to pay extra fees later. Then won't do anything to fix the issue. I was promised the full member ship and agreed to pay more for it. But he put me under base member ship in the system without me knowing. Then confronts me
after I had been using the privileges for months saying I do not have that membership and I need to pay more if I want to use those privelidges. I refused to upgrade since the fault was on his part. He canceled my membership without my consent. I lost months worth if money because my contract was cut short, it averaged that I paid $60/ month instead of $19/month. I was ripped off.
The manager David is a con artist. He will tell you lies that you get a special deal and write you up under the wrong membership contract then try to get you to pay extra fees later. Then won't do anything to fix the issue. I was promised the full member ship and agreed to pay more for it. But he put me under base member ship in the system without me knowing. Then confronts me
after I had been using the privileges for months saying I do not have that membership and I need to pay more if I want to use those privelidges. I refused to upgrade since the fault was on his part. He canceled my membership without my consent. I lost months worth if money because my contract was cut short, it averaged that I paid $60/ month instead of $19/month. I was ripped off.
love my gym
Very good place to workout on all kinds of machines. Clean and easily accessible from the parking lot next to sears. Background music is a bit too loud, though.
Very good place to workout on all kinds of machines. Clean and easily accessible from the parking lot next to sears. Background music is a bit too loud, though.
This place was horrible customer service if you want to lose money this is your place. But I dont reccomend it. when it came to renew my membership the trainer got the wrong information on my billing and ended up screwing up my payments sending me to the collection agency. I went called and no one told me anything then I spoke to Brian came up with an agreement. Which I thought he kept since I saw for myself one of his trainers had made a fake account with my name and information. I kept up with my payment then they charged me for the fake account they set up and did not answer the phone when I called. Then answered after the 4th call and hung up acting like they couldn't hear me.
I've had problems ever since i started. first they sold the membership to me wrong, then they kicked me out of the gym, now i got my monthly bill and they charged me 59.99 when it should have been 9.99! i called and emailed and talked to anyone i possibly could but they all said they cant do anything and refused to refund me. Do not come here if you wish to keep your money. id rather spend 20 dollars a month than 9.99 for better service especially with how i have been treated.
I've had problems ever since i started. first they sold the membership to me wrong, then they kicked me out of the gym, now i got my monthly bill and they charged me 59.99 when it should have been 9.99! i called and emailed and talked to anyone i possibly could but they all said they cant do anything and refused to refund me. Do not come here if you wish to keep your money. id rather spend 20 dollars a month than 9.99 for better service especially with how i have been treated.
Great staff! Very clean gym. I enjoy Moreno Valley Crunch very much! Thank you!
I recommend Crunch. I've been going to Crunch since they opened. My husband comes in as my free guest every single time. Works for us. I've lost 27 lbs since I started. I'm healthy now. Thanks, Crunch.
I recommend Crunch. I've been going to Crunch since they opened. My husband comes in as my free guest every single time. Works for us. I've lost 27 lbs since I started. I'm healthy now. Thanks, Crunch.
Great customer service, great equipment and great classes. And the price is great too!!!
The staff at Crunch are all so fun and friendly!!!
I recommend this gym to everyone, always a great work out with them.
Always friendly & never have to wait for a machine. Very clean & great classes. I have recommended Crunch to many friends & family.
I was apart of the Crunch Moreno Valley family for over a year and I always loved it. All of the equipment was new, the machines and benches were always clean, and the staff was very friendly and helpful. My girl would take the classes and she loved them. I definitely reccomend Crunch Moreno Valley for anyone who wants to work out without having to worry about walking into a social club.
