johana Lozano
October 19, 2017 05:57
DO NOT GO HERE. THEY TOOK MY MONEY AND DID NOT PROVIDE A REFUND OR MY CONTRACT TO PROVE THERE WAS NO REFUND. I saw all the great reviews on YELP and I regret coming here. I was very open with the owner Christine about my illness and told her I used to be an athlete but was now dealing with my illness and obesity. She suggested I pay full price upfront for my classes. BIG MISTAKE!!!! After two sessions, I got sick and hospitalized and was told I could not get a refund, even if I had a medical reason. She said I signed a contract, which I remember reading thoroughly and there was nothing about no refunds if you paid upfront in total. I asked if I could see the contract and till today, she has not provided me with any copy or documentation. I feel that if you're the owner, and if your customer is obviously sick and on the verge of loosing their home, you could make an exception if you really did have "no refunds" on your contract. My advice is, if you are going to go here, don't pay for a lot of classes up front even if they say you'll save on a bundle.