Tigran Aznapour
March 12, 2020 17:27
Just wanted to take a quick minute and say thank you to the Equinox Staff, especially two trainers, Ashley Mangiarano and Bob Ratliff, as well as their GM Joel Vroom and Angelica Justiniano.
I recommend this Equinox for several reasons.
1) The staff remembers who you are! They often greet you by name... i.e. Freddie at the front desk and Nestor (personal trainer) when he is on floor duty.
2) The training staff, especially Ashley Mangiarano, takes time to listen to your goals and provide a personalized plan. Not just a 1 solution fits all approach.
3) As part of the initial training intake, Bob Ratliff - Fitness Manager, helped me identify that I had high blood pressure (luckily - quickly remedied by changing allergy medications)
4) The GM - Joel Vroom, and AGM - Angelica Justiniano helped my wife and I get setup with guest passes to Equinox in Lincoln Park, Chicago. This was wonderful as we needed a place to release our tensions and stress as we were in town helping my family with my Mother who had been diagnosed with terminal cancer and has since passed.
5) The spa, especially Kyle Flocchini, gives top notch service! If you need a massage for relaxation or to help with working out sore muscles ... I highly recommend Kyle.
Please keep remembering that fitness and health is a people business and not just a business. The personalized touch and support is what will make Equinox and it's staff a continued success and my wife and I as loyal customers.