Eri Minagawa
October 24, 2019 01:11
Worst indoor playground ever. Managers kid walking around with food in his hand, dropping food all over, no changing table, super dirty floor mostly with food particles and tissues inside the play area. Mamager ever walked inside the play area with his shoes on. Will never come back.
The Northridge location is THE BEST indoor playground. The same franchise, different owner makes such a huge difference. Too bad ...
Updated review:
After the founder contacted me, and invited me again to the place under new management, it was 100% better. The place was clean, all the supplies were there, and the staff were super attentive. I am giving 4 stars instead of 5, only because I felt terrible when they told me that the previous manager was fired because of my review. I felt that they could have said in the different way. It made me feel like it was my fault that he was fired. And in fact, I did not want him to be fired especially he had a child. I was only hoping that they could re-educate/train him, etc. Otherwise, the place was awesome. And I do appreciate that the founder even took time to contact me and invited me to this place again.