Robin Loncar
November 18, 2018 10:51
I Just had my daughters 8th birthday party here and would not again. I only choose this place because my son had taken classes through burbank parks and recreation a few years back and we liked the place.
The party room is tight for guest. Only good for kids not adults. The kids eating time and cake time at the end is rushed because you have to clean up as they are eating to get out on time.
We had 2 women instructors helping at the party, one was great and the other was rude and not nice to my guest her name is Kelly.
We had several kids on the spectrum at the party including my son plus kids from 1 to 10 years old. She made one of my guest cry (she felt bad her daughter could not participate) because she would not let her daughter who is 5 play Independently with adult supervision because she had to be in the instructors group with all the 5 plus kids or stay out of the gym area. I know there's rules but every kid is different regardless if they are on the spectrum (Autism) or not. Not all kids want to play in a group and if they are be watched by there parents who cares what age they are. I paid for my guest to have good time.
Kelly offended several of my guest by her bad attitude and rudeness. She should not be around children let alone at a party. She only stopped the attitude after I gave it back to her and told her I was upset about my guest leaving with her 2 daughters and crying.
I only gave 2 stars because my daughter had fun and the one instructor Was great. I would not recommend this place to anyone for a party. I should of saved the money and done my daughters party at home like I normally do.