| Tue | 05:00 am -10:00 pm |
| Wed | 05:00 am -10:00 pm |
| Thu | 05:00 am -10:00 pm |
| Fri | 05:00 am -09:00 pm |
| Sat | 07:00 am -07:00 pm |
| Sun | 07:00 am -07:00 pm |
Been a member for more than 5 years and really like it. Very clean and good equipment. Usually not busy. I just wish they had better yoga classes
I had to add to an existing review of mine that was about billing. This just needed to be up here along with that. You can read that after this: I know that this may be hard for some to believe but this is not an exaggeration to get a reaction. I was headed to a shower stall and went to hang my towel up on the hook and as I look up I see a Roach as big as a dollar bill!!!! No joke seriously as BIG as a dollar bill. I literally had to stare at if for several seconds because I though it wasn't real at first and then I saw the little(or BIG) creatures antenna moving around. Wow... My favorite Gym has lost so much over the last 5 years it's sad. The people there now have no respect and leave dirty stuff everywhere. Razors and towels all over the bathroom and shower. Dudes are staring at me in the locker room, making me uncomfortable, and Im a dude. Now I know how women feel. And now back to the original post- Have had several issues in the past with billing. My wife cancelled her membership and management said it was taken care of.... two month later we were still getting billed. Had to go down again and they took care of it, reimbursing her for the two months. Also about two years ago I had to freeze my account for knee surgery for 9 months. In month two they decided to start charging me again for no reason and they did not reimburse me for all the overcharges because I didn't notice for 4 months, and, they wasted hours of my time. I have been very dissatisfied with these two incidents but its close to home and I like the outdoor pool, so I stay.
Great sign up with Wayne. Club is right next to Costco. Club is large and very fresh. We will see how the workouts go. Hope is excellent.
It's really big gym !!
Ben Villers the Membership Advisor was very friendly and gave me a trial pass which helped me make my decision in joining Equinox South Bay. This Equinox location is a great facility. Very clean, has the amenities, all the equipment I need, and a very friendly staff. I recommend this gym and if you need contact in the gym just ask Ben and he will help you out.
MY HOME AWAY FROM HOME LOL!! Equinox is the best!! The staff are super friendly, Earth Bar has delicious smoothies, acai bowls, yogurt parfaits, and the gym is always extremely clean!! I go for a few hours nearly every day, and finish my workout with the steam room and a nice shower! I LOVE Equinox, and having been to other locations, I've made this one my preferred gym! The only down fall with this location is you have to bring your own lock, and then carry around your key throughout your workout or in the steam room / shower. Aside from that, this place is the BEST!!
Nice gym clean friendly stuff
Compare to other locations I want to say the bathroom and shower area were less with quality of cleaning
Nice gym clean friendly stuff
Compare to other locations I want to say the bathroom and shower area were less with quality of cleaning
I am a new member here at Equinox, South Bay. Rodney Todd, one of the personal trainers, has made my experience here one of the most positive I have ever experienced at a gym. He not only helped me get back to the gym after my free couple private lessons but as well did his job with the utmost sincerity and distinction. His positive attitude, attention to detail, and impactful workout methods definitely changed all previous bad notion of customer service here, into good ones.
To tell you the truth, I did have a really bad experience a couple Saturdays ago the lady working the front desk was very rude to me. I had arrived around 9:45 pm, which I know it was late and you were about to close in 15 mins, I didn't know the steam room closes as I am a new member. I apologized for coming late as notified her I will be real quick, but the lady up front gave me a sarcastic answer as if I was wasting her time and keeping her on longer. This was my second time here and I had no clue the steam room closes 15 min early, but she made me feel as If I were committing murder. I remember I had a question about the treadmills from last time as I guess 2 machines I was attempting to use where broken. Her reply was very underwhelming and rude.
But long story short. Todd was upstairs and he introduced himself and told me to take advantage of my free 2 sign up lessons. He was extremely nice and professional and made me feel a whole lot more comfortable in the gym after that bad previous experience. As well he is a very good salesman by providing help regardless of the lessons or not. Truly setting the standard for customer service there at Equinox.
I RECOMMEND RODNEY AS YOUR PERSONALLY TRAINER!! IF YOU ARE A NEW MEMBER, AND YOU WANT TO GET A CUSTOMER SERVICE ORIENTATED YET EXTREMELY KNOWLEDGABLE PERSON, CHOOSE HIM AS YOUR PT FOR YOUR 2 COMPLIMENTARY WORKOUTS. Don't be shy he is very nice and welcoming and will not judge you for being out of shape!! Call the Front desk, they will know his number and you will not regret the true EQUINOX hospitality that you are paying for.
I am a new member here at Equinox, South Bay. Rodney Todd, one of the personal trainers, has made my experience here one of the most positive I have ever experienced at a gym. He not only helped me get back to the gym after my free couple private lessons but as well did his job with the utmost sincerity and distinction. His positive attitude, attention to detail, and impactful workout methods definitely changed all previous bad notion of customer service here, into good ones.
To tell you the truth, I did have a really bad experience a couple Saturdays ago the lady working the front desk was very rude to me. I had arrived around 9:45 pm, which I know it was late and you were about to close in 15 mins, I didn't know the steam room closes as I am a new member. I apologized for coming late as notified her I will be real quick, but the lady up front gave me a sarcastic answer as if I was wasting her time and keeping her on longer. This was my second time here and I had no clue the steam room closes 15 min early, but she made me feel as If I were committing murder. I remember I had a question about the treadmills from last time as I guess 2 machines I was attempting to use where broken. Her reply was very underwhelming and rude.
But long story short. Todd was upstairs and he introduced himself and told me to take advantage of my free 2 sign up lessons. He was extremely nice and professional and made me feel a whole lot more comfortable in the gym after that bad previous experience. As well he is a very good salesman by providing help regardless of the lessons or not. Truly setting the standard for customer service there at Equinox.
I RECOMMEND RODNEY AS YOUR PERSONALLY TRAINER!! IF YOU ARE A NEW MEMBER, AND YOU WANT TO GET A CUSTOMER SERVICE ORIENTATED YET EXTREMELY KNOWLEDGABLE PERSON, CHOOSE HIM AS YOUR PT FOR YOUR 2 COMPLIMENTARY WORKOUTS. Don't be shy he is very nice and welcoming and will not judge you for being out of shape!! Call the Front desk, they will know his number and you will not regret the true EQUINOX hospitality that you are paying for.
I love their spin classes. Keep my tight booty in shape.
One of the great gyms of America
I was subjected to homophobic and disparaging commentary by a yoga teacher at this club.
I raised the issue with the group fitness manager, Dana. Dana indicated this was not the first time she had received feedback that this instructor was inappropriate and assured me should would take swift action to remove this teacher from the schedule. She never did.
Days went by and this teacher was still on the schedule so I escalated to general manager, Sarah, and ultimately the Senior Regional Manager, John. None of them took appropriate action.
I cannot patronize this club. Equinox is demonstrating they condone inappropriate and homophobic behavior by their employees. They know they have an issue with this particular instructor but have failed to address it. In today's social climate, there is not excuse for this--in or out of the yoga studio.
I was subjected to homophobic and disparaging commentary by a yoga teacher at this club.
I raised the issue with the group fitness manager, Dana. Dana indicated this was not the first time she had received feedback that this instructor was inappropriate and assured me should would take swift action to remove this teacher from the schedule. She never did.
Days went by and this teacher was still on the schedule so I escalated to general manager, Sarah, and ultimately the Senior Regional Manager, John. None of them took appropriate action.
I cannot patronize this club. Equinox is demonstrating they condone inappropriate and homophobic behavior by their employees. They know they have an issue with this particular instructor but have failed to address it. In today's social climate, there is not excuse for this--in or out of the yoga studio.
I was subjected to homophobic and disparaging commentary by Laura Myren, a yoga teacher at this club.
I raised the issue with Dana McCaw, the group fitness manager, as well as the general manager Sarah and ultimately the Senior Regional Manager, John Strachan. None of them took appropriate action.
So long as Laura Myren is still on the schedule, I cannot patronize this club. Equinox is demonstrating they condone inappropriate and homophobic behavior by their employees. In today's social climate, there is not excuse for this--in or out of the yoga studio.
This gym has changed my life for the better. The facility is beautiful, extremely clean and well-maintained. The classes are varied, challenging and fun. Staff has been nothing but pleasant and polite to me, the gym is never crowded (even during rush hour), parking is plentiful and no need for validation, and the amenities are to die for. My only regret is not joining this gym a lot sooner.
This gym has changed my life for the better. The facility is beautiful, extremely clean and well-maintained. The classes are varied, challenging and fun. Staff has been nothing but pleasant and polite to me, the gym is never crowded (even during rush hour), parking is plentiful and no need for validation, and the amenities are to die for. My only regret is not joining this gym a lot sooner.
I wish there was more 8am classes!
Well maintained, great staff, and very fun classes.
Really nice gym with a rooftop basketball court. Also a large workout area.
Great gym! Classes are plentiful and varied. I've belonged to several gyms across the country and this is at the top of my list. Kudos to the group fitness director Skip Jennings (and my front desk fave Sasha). Worth the price!
I love doing yoga here, precision running classes, and they have so many options for group fitness classes. Expensive, but when you go five days a week and twice a day it makes it worth it.
My mom went here previously and this is the shadiest place I've ever heard of. She's the nicest woman you'll ever meet, and eventually she found a gym membership to be out of her budget. So she asked one of the employees to cancel her membership. Then a month later she followed up with a manager to confirm, but he said her membership was never cancelled. She didn't want to deal with it, so fast forward 6 months and now a collection agency says she owes $300 to them. How can even the manager let this slide?
Really nice gym with a rooftop basketball court. Also a large workout area.
Not worth the money. The staff has an attitude. Machines are always broken, Classes are just OK. They can't compete with local circuit and yoga studios. The place is nice and recently went throughout much needed remodeling which the memberships pay for. Save your money. You have a ton of choices in the South Bay.
Great gym! Classes are plentiful and varied. I've belonged to several gyms across the country and this is at the top of my list. Kudos to the group fitness director Skip Jennings (and my front desk fave Sasha). Worth the price!
This is one of my favorite Equinox gym. The gym floor and locker room are huge. The staff are super nice.
The best part...rooftop pool!!
