A Google User
January 10, 2018 17:30
I was excited to find a gym that was relatively close to home, and didn't have the crowded feel of other gyms. I'm only giving two stars because the GM, Tony Allegre, and the other staff, don't care about their clients AT ALL after they get your money. The cost isn't cheap to begin with, and I was willing to pay for the convenience. But to have my rates raised TWO MONTHS after joining feels like a bait and switch, and is no way to do business. It feels like a scam, and made me so uncomfortable I canceled my membership. I'm so upset about the rate being raised, and everyone just passing me off to another employee, until I finally got the GM, whose only response was, "GEE, you should have received an email." That isn't the point. Having my rates raised right after joining is a huge, huge scam. There are other gyms...try Marina City Club or Equinox.