Alyson Hendrix
July 10, 2018 16:06
Let me begin with this: I am new to California and LA Fitness; however, I belonged to several gyms in NJ and had a few months experience working at one.
That being said, this gym is very large and still remains VERY busy outside of normal work hours. I've been a member for about a month and there are 9 stairmaster machines, 3-4 of which have had "scheduled for service" signs taped to them.
The staff at the front desk are often very standoffish. They have to physically scan you in and there have been a few instances where I present my barcode and I wait for the staff person, sometimes on the phone, having to lean over and scan my barcode. This seems a very silly system and an easy fix.. Also, there are zero staff on any floors that I have seen with the exception of the first floor or a man emptying garbage cans. (There are 4 floors). Because of this lack of staff, people drop their paper towels on the floor and others drop very heavy weights repeatedly.
The gym is also a bit gross as there are no sanitary wipes for any equipment;rather, there are some paper towel machines with hand sanitizer pumps next to them with a sign stating you can apply the sanitizer to the paper towels to wipe machines. Why not just stock proper wipes? Meanwhile, the bathrooms in the locker room have NO paper towel machines. And ONE hand dryer. Again, this makes for a messy bathroom and seems like this could be a really simple fix..
Overall, decent gym for the money, especially if you have time to wait for the machine or weights you want and have time to come mid-day.