Reviews

Rated 3.9/5 based on 29 customer reviews.
January 13, 2020 17:39

Came into this new 24 Hr on Imperial for a drop in day. I am in town from NYC to visit my family. Raymond was very helpful and this location is great...clean, lots of available equipment. Will def be back on my next visit.

June 27, 2019 15:56

Very nice and clean gym. All new machines. Good customer service as well. Also gym has free WiFi.

September 15, 2018 02:50

I worked with personal trainer Lily. She has so much knowledge on training. She is a very comfortable person to work with. She promoted to master trainer.
This location, they have good personal trainers.
But their classes are not fun as other location classes. I wish I can find fun classes at this location.

August 11, 2018 16:54

When in worked out August 11th I seen this place getting worse and worse. It was good when I first started early this morning they had nobody from 24 Hour Fitness Super Sports working. They can look at their cameras. There was a guy dressed in regular nice clothes that came in the gym asking me if I knew where to get some coke drugs. When I look for somebody for 24 Hour Fitness there was nobody there. I told the guy to leave before I call the cops which he did. Then when I finally want to use the restrooms there was no toilet paper in either bathroom there was trash all over the floor. And there was weights everywhere on the ground on the floor and I picked a lot of them up so people wouldn't trip on them or break an ankle. This place went downhill quick. They had a few good people in the morning before but not now. One watches videos and doesn't even know you're in the place. I asked you will be closing my membership from that 24 Hour Fitness this month. I took video of this and going to put it on Facebook to show how disgusting and how nobody was in that gym working. If there was an emergency we would have had 2 call.

August 11, 2018 16:54

When in worked out August 11th I seen this place getting worse and worse. It was good when I first started early this morning they had nobody from 24 Hour Fitness Super Sports working. They can look at their cameras. There was a guy dressed in regular nice clothes that came in the gym asking me if I knew where to get some coke drugs. When I look for somebody for 24 Hour Fitness there was nobody there. I told the guy to leave before I call the cops which he did. Then when I finally want to use the restrooms there was no toilet paper in either bathroom there was trash all over the floor. And there was weights everywhere on the ground on the floor and I picked a lot of them up so people wouldn't trip on them or break an ankle. This place went downhill quick. They had a few good people in the morning before but not now. One watches videos and doesn't even know you're in the place. I asked you will be closing my membership from that 24 Hour Fitness this month. I took video of this and going to put it on Facebook to show how disgusting and how nobody was in that gym working. If there was an emergency we would have had 2 call.

August 10, 2018 16:23

Great gym, awesome staff. Very clean locker rooms. Towel service is a plus. Lots of machines, giant layout. Love this gym

August 10, 2018 16:23

Great gym, awesome staff. Very clean locker rooms. Towel service is a plus. Lots of machines, giant layout. Love this gym

August 3, 2018 18:43

This location is great? Better than the Brea one. New equipment and good variety of machines (cardio and weights).

August 3, 2018 18:43

This location is great? Better than the Brea one. New equipment and good variety of machines (cardio and weights).

August 2, 2018 12:42

Not a bad location. Not great either. The last few times I been there the jacuzzi was turning green. The equipment is starting to show it's age and probably needs to be replaced slowly. Other than that, has a wide variety of machines.

July 1, 2018 17:03

Clean and well maintained machines. Plenty of available equipments. Not much of a wait for equipments. Classes available also for yoga and Zumba but the downside is that the latest classes on weekdays are currently scheduled at 5-6PM mostly, which needs improving because how will 8-5 workers get their classes in? You need to have more classes at 6:30, 7, and 7:30PM.

July 1, 2018 17:03

Clean and well maintained machines. Plenty of available equipments. Not much of a wait for equipments. Classes available also for yoga and Zumba but the downside is that the latest classes on weekdays are currently scheduled at 5-6PM mostly, which needs improving because how will 8-5 workers get their classes in? You need to have more classes at 6:30, 7, and 7:30PM.

June 26, 2018 22:21

Great amenities overall. I do like that the treadmills are very modern.

May 31, 2018 20:01

Not my favorite location to workout. The front desk guy was very friendly and welcoming.

May 18, 2018 13:48

Clean, friendly employees, and a good range of equipment. The pool is smaller than other 24 hour fitness centers, but this makes it easier to upkeep.

May 13, 2018 01:28

The best super sport I've been too, Andrea and Matt were very helpful showing me the different areas. They were lively and I felt as if I was at my local 24hr gym. Highly recommend going to them for any questions!

May 13, 2018 01:28

The best super sport I've been too, Andrea and Matt were very helpful showing me the different areas. They were lively and I felt as if I was at my local 24hr gym. Highly recommend going to them for any questions!

April 10, 2018 06:38

Very clean and excellent trainers. We're glad we joined.

March 14, 2018 05:01

Very good place & working guys.. Clean place & equipments!! But just cleaning crews something wrong cuz he clean by high pressure water every night in men's restroom & shower area. I think it's worst for electric, wooden & iron equipment. It will be rotten soon & need repair!!

December 31, 2017 14:13

Great place. It has friendly staffs, and they are very well trained. Cleanly kept. This is best 24hr fitness.

November 19, 2017 14:43

Would have easily got five stars. On the weekends I work out early in the morning between 4 and 5 a.m. the music is not workout music and it is so loud that you can't even here with your earphones on. They said they were going to do something about it a few months ago but it's the same music in the same loudness. But the people that work the desk or five stars

October 25, 2017 15:10

Just open one week ago. This club is classified as "super sport". I believe it's about $40/month. Not all 24 hr members are allowed access. So far so good. Machines work, not crowded, and clean. Biggest challenge for the club is maintaining these qualities.

October 25, 2017 15:10

Lotsa thief in this place. Need to be careful. Lotsa break in cars. some crew is specialized in breaking/picking lock is in this place. need to find that person. please be careful and please don't leave anything valuable in the car or locker room. the staff wouldn't even entertain you if you loose anything. its just the nature of business to cover lotsa things. but good place to just go work out. just get changed at home and leave nothing in the locker or car. please take my advice. people are watching you. just be careful.

October 25, 2017 15:10

This gym is great on the morning as it isn't too busy yet, but the evenings are very busy. New equipment and top of the line cardio and weight machines. Great training area as well. The pool area is clean and well maintained.

October 25, 2017 15:10

SHADY SALES PEOPLE!!!.
I joined this gym before it was opened and was told by the sales person it was 29.99 a month. That is why I switched from LA Fitness. However, the first months bill was $39.00 a month. When I confronted the salesman who told me it was $29.00 a month he said he never said that. So I decided to let that go. Now that I have been a member for 3 months I got a charge for $49.99 for an annual membership fee. Which I was never told about! When I inquired about it, the assistant manager, Albert, said the sales person should have told you about it. I told him he didn't and then told him who the sales person was. He told me that salesperson had been fired for saying similar things to other customers. So I asked him to refund me the $49.99 for this year since I was sold on the gym without that information. He told me he couldn't and wouldn't do that since it was in the contract. So bottom line is, be sure you read everything, because it is not what it seems. Clearly they are not concerned with the ethics of their sales staff. Also, the customer service rendered by Albert was terrible! He basically could care less if I was a satisfied client or not. He admitted fault by their sales staff and did absolutely nothing to try and resolve the issue. Hopefully he will receive some customer service training in the future.

October 25, 2017 15:10

I would give it a 5 star, but there is a crossfit section and the weight rack is in the middle of the rig...you can't even use the pull up bars....super annoying

October 10, 2017 18:08

SHADY SALES PEOPLE!!!.
I joined this gym before it was opened and was told by the sales person it was 29.99 a month. That is why I switched from LA Fitness. However, the first months bill was $39.00 a month. When I confronted the salesman who told me it was $29.00 a month he said he never said that. So I decided to let that go. Now that I have been a member for 3 months I got a charge for $49.99 for an annual membership fee. Which I was never told about! When I inquired about it, the assistant manager, Albert, said the sales person should have told you about it. I told him he didn't and then told him who the sales person was. He told me that salesperson had been fired for saying similar things to other customers. So I asked him to refund me the $49.99 for this year since I was sold on the gym without that information. He told me he couldn't and wouldn't do that since it was in the contract. So bottom line is, be sure you read everything, because it is not what it seems. Clearly they are not concerned with the ethics of their sales staff. Also, the customer service rendered by Albert was terrible! He basically could care less if I was a satisfied client or not. He admitted fault by their sales staff and did absolutely nothing to try and resolve the issue. Hopefully he will receive some customer service training in the future.

September 23, 2017 01:46

This gym is great on the morning as it isn't too busy yet, but the evenings are very busy. New equipment and top of the line cardio and weight machines. Great training area as well. The pool area is clean and well maintained.

August 6, 2017 15:52

Just open one week ago. This club is classified as "super sport". I believe it's about $40/month. Not all 24 hr members are allowed access. So far so good. Machines work, not crowded, and clean. Biggest challenge for the club is maintaining these qualities.

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