| Tue | 05:00 am -11:00 pm |
| Wed | 05:00 am -11:00 pm |
| Thu | 05:00 am -11:00 pm |
| Fri | 05:00 am -10:00 pm |
| Sat | 08:00 am -08:00 pm |
| Sun | 08:00 am -08:00 pm |
Amazing facilities for daily exercise and body works. They have all kind of classes to enhance your performance and fitness. I love their private training corner and the yoga sessions. Zumba is something fun to do
We love our trainer. Austin and channa. And the HIIT class at crossroads
Love this gym. Clean, great selection of equipment. Clean showers and bathroom. Great place to start off a power morning.
They are always friendly and available to help.
I called this place three times in 5 mins and after talking to each person about the weird charges, each call got disconnected mysteriously and no one even called back. Just found out they charged $35 for annual fee plus the monthly fee and there's $10 charge for freezing the account. Really?! They do not make sense. When we signed up it was $24.95 for each person, so what happen to this annual fee thing?!
During the late evenings and on the weekend morning are the least busiest.
I used the Pilates by LA Fitness free trial and the class itself was fun and great. But because of what happened afterwards I will not be signing up.
After the free trial, I was very interested in the program but needed time to discuss with my husband about the expense. I was told I could fill out some paperwork, and then contact them later if I choose to go through with the sign up. That way most of the work would be done and signing up would be simple.
As of today, I had not contacted them to finalize the sign up at all.
However, today I just got a voicemail from Pilates by LA Fitness congratulating me on my enrollment into their program. I never confirmed or contacted them back to sign up for the course. I called back asking to speak to the person who left me a voicemail and was told that person is not around.
Pilates by LA Fitness are able to sign people up very easily because they have access to your LA Fitness membership account and can easily charge the card on your account.
I need to wait to get a confirmation of the cancellation of signing up for this course until tomorrow.
This is a manipulative and underhanded way of doing business.
Nicest looking gym ever walked in. Service is great as usual considering this gym has a lot of programs and benefits. Though, I dislike the benches the most. This gym still uses old equipment compared to other gyms I go to. Other than that, solid place to go to.
Nicest looking gym ever walked in. Service is great as usual considering this gym has a lot of programs and benefits. Though, I dislike the benches the most. This gym still uses old equipment compared to other gyms I go to. Other than that, solid place to go to.
This place is TERRIBLE for customer service. Armando is the worst. I have been a member of LA fitness for five years and have always had a good experience until now. Four months ago I wanted to add my boyfriend to my membership. They said I couldn't add him because I had initially joined as an add on and am not the principle membership holder on the account even though the person I joined with is no longer a member. That was annoying in and of itself, but I though, okay they want to strongarm you into paying initiation fees again, I understand that business move. What is completely UNACCEPTABLE is the headache it has been to get them to stop double-charging me for both my new account and my old account. Essentially, after strongarming me into opening a new account and paying initiation fees all over again so that I could add my boyfriend, LA fitness failed to cancel my old account. Tomorrow will be the FOURTH time that I call them to deal with this issue. Each time, I end up having to spend about an hour on the phone re-explaining how they are overcharging me and listening to the same half-baked apology (and with Armando - no apology) with no actual solution. This is the worst customer service I have ever encountered. LA Fitness should be ashamed of hiring such incompetent customer service representatives.
This place is TERRIBLE for customer service. Armando is the worst. I have been a member of LA fitness for five years and have always had a good experience until now. Four months ago I wanted to add my boyfriend to my membership. They said I couldn't add him because I had initially joined as an add on and am not the principle membership holder on the account even though the person I joined with is no longer a member. That was annoying in and of itself, but I though, okay they want to strongarm you into paying initiation fees again, I understand that business move. What is completely UNACCEPTABLE is the headache it has been to get them to stop double-charging me for both my new account and my old account. Essentially, after strongarming me into opening a new account and paying initiation fees all over again so that I could add my boyfriend, LA fitness failed to cancel my old account. Tomorrow will be the FOURTH time that I call them to deal with this issue. Each time, I end up having to spend about an hour on the phone re-explaining how they are overcharging me and listening to the same half-baked apology (and with Armando - no apology) with no actual solution. This is the worst customer service I have ever encountered. LA Fitness should be ashamed of hiring such incompetent customer service representatives.
Went there when Woodbury location was bring remodeled. Will never return, no wonder there were so many ceiling fans. The place was so hot and,the air conditioning was either in adequate or set too for 80 degrees.
Went there when Woodbury location was bring remodeled. Will never return, no wonder there were so many ceiling fans. The place was so hot and,the air conditioning was either in adequate or set too for 80 degrees.
Nice clean gym with friendly staff. Occasionally hard to get a spot on some equipment during peak hours though.
Pros:
- Equipment is in good condition and gym is nicely designed.
- Patrons are a polite and staff is friendly.
- Sauna and jacuzzi come with membership.
- Tons of cardio equipment available upstairs.
Cons:
- No towel service.
- Hard to find a spot on popular equipment during peak hours.
Nice clean gym with friendly staff. Occasionally hard to get a spot on some equipment during peak hours though.
Pros:
- Equipment is in good condition and gym is nicely designed.
- Patrons are a polite and staff is friendly.
- Sauna and jacuzzi come with membership.
- Tons of cardio equipment available upstairs.
Cons:
- No towel service.
- Hard to find a spot on popular equipment during peak hours.
Great equipment, wonderful amenities. This location has a serious problem with capacity, though, and they continue to sell memberships to the place causing even more problems. I wouldn't recommend this location at any time after 2PM.
Looks great on the outside. It could be much cleaner on the inside. The equipment are not cleaned often.
Clean facility, really nice staff, really friendly people working out (I work out in the morning). Parking is easy, hours are good
One star taken off for slow remodeling work on one section that took months.
One start taken off for the manager who was threatening me on the first day that I cannot have my own trainer there just because my friend looked well-built!
This is my regular place for workout. Equipment is still quite new, and the gym interior is spacious and pleasant. It gets crowded after 4:30 on weekdays, and parking becomes a problem.
Would have given it a higher rating but the wifi is just awful. Other than that it's a great gym.
This location is bigger, brighter, and cleaner with more variety of equipments compared to the one on Irvine Blvd. Zumba classes with Raquel are my favorites!
This gym has the best atmosphere of any LA Fitness I've visited. I'm here about every day. Most of the equipment is in good shape. The people who work out here are friendly, so are the staff. I do wish they had more Hammer Strength machines instead of Startrac. Also wish the flat benches had adjustable height racks like the LA Fitness on Jamboree. Also wish they'd expand the hours! This is a good place all around.
Good place to work out, a lot of young people which motivates everyone to work out. If you are a group classes person then there are plenty of dance class, yoga and many more. If you would like personal training there are plenty of trainers who are certified. You also get an exclusive training place which can be accessed by people with Personal training program only.I give it 4 stars because it really busy and crowded at times.
Whatever you do, DO NOT sign up for personal training sessions. While all of the staff members can set you up with a training account, you can only cancel with the manager. By the time you learn this, they will have already billed you an extra month(s)... Good luck getting a refund!
Other than that, the facilities are okay but not really convenient if you're a parent. For some reason the Kids' club is closed more often than other local area gyms as they close early on Saturdays (12pm), all-day Sundays and EVERY single holiday including Halloween -which isn't even a real holiday. As a parent, this is a MAJOR limitation!
Asad (or Assad) is a scum bag and flat out lied to me when I was signing up for personal training. Had I had the honest answers, I wouldn't have signed up. I asked him point blank how long the sessions are and he gave me a round about answer that made it sound like they were 50 minutes. Surprise! They are only 25. I also asked point blank if. Utrillo. Is included, and he said yes. Surprise! Nutrition is only included if you pay for one of your 25 minute sessions to sit at a desk with your trainer and review meal plans. I did that once and we only got through breakfasts. I asked multiple questions point blank, and was given lies as the answers. Worst training program ever, and the training manager lies to you if you ask questions. Don't go here at all. My trainer, Gabe, was great and the only reason I didn't cause more of a fuss, but this wasn't the program I was promised. Such a scam.
Everything about this gym is great except for the backwards ass fact that they close at 8 on weekends. 8. On weekends. 11 on weeknights. Where is the logic in that?
Other than that the gym is clean, machines are in good working order, people are relatively friendly, free weights aren't too mixed up or left all over the place. Def my favorite gym in the area, just wish they would fix the weekend hours to at least 10 PM.
Always crowded, almost no one brings or uses a towel, mgt says" they want to run a friendly gym, don't want to press people to use towels but will take it under consideration" many young people , impolite and sweat all over the machines without wiping up.....good thing this is not my normal location....
PLEASE SAVE YOUR MONEY AND DO NOT SIGN FOR PERSONAL TRAINING
Please do not join the Personal Training here. All the sales people will try to manipulate you to sign their 12 months training program, they will not give you all the details about the contract they will make you sign and by the time you realise their program is not worth a penny you time period to ask for refund has passed because they did not tell you about it.
My exp has been very bad with the personal training staff here, they will all behave nice while trying to make you their member but when you are a member they will not take your calls they will not give you any appointments for weeks and when you ask for refund they will act all fraud. The personal training manager ASAD specifically. Being the Vice President for the gym when I went with a problem to him he acts like he has no authority and will tell you to approach someone else. This person even hung up on customers.
I remember when one gym member had a question about the exercise she was doing they treated her as if she was their for free. Personal Training people have no respect for their customers.
PLEASE SAVE YOUR MONEY AND DO NOT SIGN FOR PERSONAL TRAINING
Asad (or Assad) is a scum bag and flat out lied to me when I was signing up for personal training. Had I had the honest answers, I wouldn't have signed up. I asked him point blank how long the sessions are and he gave me a round about answer that made it sound like they were 50 minutes. Surprise! They are only 25. I also asked point blank if. Utrillo. Is included, and he said yes. Surprise! Nutrition is only included if you pay for one of your 25 minute sessions to sit at a desk with your trainer and review meal plans. I did that once and we only got through breakfasts. I asked multiple questions point blank, and was given lies as the answers. Worst training program ever, and the training manager lies to you if you ask questions. Don't go here at all. My trainer, Gabe, was great and the only reason I didn't cause more of a fuss, but this wasn't the program I was promised. Such a scam.
