A Google User
November 12, 2015 13:31
Very disappointed! Nothing special for the price you pay.
Client service was amazing until I signed up for the annual membership, after that customer service is none and when they have to do something for you they are inefficient.
I went the first time to take a spin class, the welcoming was poor, no one explained where the different rooms and amenities were. Nothing. You are left all alone in a new space, trying to figure out things...
Unlike the majority of gyms with Spin Classes they do not have spin shoes, not even to rent. The bikes, are quite basic and look cheap. Besides the console is not user friendly. And think that this is a new gym with 'state of the art equipment' (supposedly).
The class was one of the most boring classes I ever been: super complicated to follow the instructions about speed, power, etc..., the music wasn't fun, i really didn't feel the workout either during the class or after.
In summary:
If you want to see and been seen like you would do on a Friday night at the trendy bar, paying way too much for what you are getting, then Equinox is the perfect gym for you. If you want to workout in a motivating, nice and easy going place where you can workout to your own pace and feeling good about yourself no matter your body shape, physical condition or level, than THIS IS NOT your gym.