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Escondido Powersports

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Rated 2.3/5 based on 23 customer reviews.
August 28, 2018 15:27

These guys constantly advertise low price items but they never have them in stock. The last time I ordered from them I had to wait for two months, never got my product and then wait another week or so for a refund. Don't buy anything from them without checking to see if they have it.

August 17, 2018 20:51

Worst ever as they also run active powersports and they have the worst customer service. They dont answer emails and after waiting a month for my items they shorted me. I tried to cancel my order and they just ignored my emails and sent it anyways a month later. I have now emailed them about my shorted items and no telling how long this will take.

August 17, 2018 20:51

Worst ever as they also run active powersports and they have the worst customer service. They dont answer emails and after waiting a month for my items they shorted me. I tried to cancel my order and they just ignored my emails and sent it anyways a month later. I have now emailed them about my shorted items and no telling how long this will take.

July 19, 2018 00:34

I normally don't write reviews but I feel compelled to do so after my recent transaction. I've read so many negative reviews, which I only learned after placing my order. It made me feel skeptical about this company. Despite the issue with my order, I feel that they should also need to be recognized for their good customer service and prompt response. When I learned that they didn't have my order in stock, they were quick to cancel and get me my refund. I literally got an e-mail notification of the cancellation while I was on the phone with their staff. Then my bank account also immediately reflected the adjustment on my balance. Their business is legit, I just wish that their online inventory is up-to-date.

July 19, 2018 00:34

I normally don't write reviews but I feel compelled to do so after my recent transaction. I've read so many negative reviews, which I only learned after placing my order. It made me feel skeptical about this company. Despite the issue with my order, I feel that they should also need to be recognized for their good customer service and prompt response. When I learned that they didn't have my order in stock, they were quick to cancel and get me my refund. I literally got an e-mail notification of the cancellation while I was on the phone with their staff. Then my bank account also immediately reflected the adjustment on my balance. Their business is legit, I just wish that their online inventory is up-to-date.

July 18, 2018 06:47

Purchased Tamiya RC kit online at Active Powersports. Cheapest source and very reasonable shipping. Paid on the 10th, unit shipped on the 13th. I called to check on my status and the guy on the phone was really helpful. He let me know it just shipped and sent me tracking information. Packaged arrived on the 17th in pristine condition. I was a little worried because of all the negative reviews but my experience was a positive one. I would definitely do business again.

July 18, 2018 06:47

Purchased Tamiya RC kit online at Active Powersports. Cheapest source and very reasonable shipping. Paid on the 10th, unit shipped on the 13th. I called to check on my status and the guy on the phone was really helpful. He let me know it just shipped and sent me tracking information. Packaged arrived on the 17th in pristine condition. I was a little worried because of all the negative reviews but my experience was a positive one. I would definitely do business again.

June 27, 2018 06:37

I ordered an aerotech mantis launch pad that appeared to be in stock. It wasn't and I asked for and got an immediate refund. Happy that it worked out for me but they don't update their website as to out of stock items which makes ordering very iffy. Buy at your own risk. Too bad because they could be a real go to with their competitive prices.

June 27, 2018 06:37

I ordered an aerotech mantis launch pad that appeared to be in stock. It wasn't and I asked for and got an immediate refund. Happy that it worked out for me but they don't update their website as to out of stock items which makes ordering very iffy. Buy at your own risk. Too bad because they could be a real go to with their competitive prices.

May 30, 2018 21:40

This place is a rip off, do not order from them. They say your item will be in stock at a future date, take your money, fail to communicate and never deliver the products.

May 18, 2018 10:53

They claimed a rc car was in stock. I ordered it plus about $1000 of parts. Then they tell me that the truck is out of stock, but my parts are on the way...

March 30, 2018 11:08

Ordered 8 days ago. Paid for fedex shipping. Order still shows waiting to be shipped. Card was charged immediately. No communication from them. No number listed on their website. Emailed, no reply. Called and left message. Disputed charge. DO NOT DEAL WITH THIS COMPANY.

March 28, 2018 02:26

Parts were back ordered. But they refunded me right away no problems.

March 18, 2018 14:31

I place a order from them which they didn't have in stock... After contacting them they replied and refunded me my money fast and with no problem.... They're okay with me ...

January 26, 2018 14:25

I went to order items from them and two days later I got a notice that everything was back ordered. I wished they updated the website more than twice a month. They were very fast to provide a refund when I called.

January 10, 2018 10:00

Placed an order with this company for an item that they claimed was in stock. Right afterward, I was informed it was back ordered and within hours, my credit card was hit with two fraudulent orders. Immediately froze my card and my bank rescinded the fraudulent orders and the initial charge for the item I ordered. Big country reversed the charges because they had no choice. BEWARE!!!!!!

October 26, 2017 18:12

Never received item. Failed to communicate. Never issued refund. From MAY 2017. I'll make every effort I can to make sure they don't do this to anyone else. Any place I can leave a review, or contact, you can bet I'll do it until it's made right.

October 25, 2017 10:43

Ordered a cover for my slingshot; they let me know right away it was on back order and gave me a couple options. Customer service was great and cover is great! Thanks.

October 25, 2017 10:43

My order was placed months ago and still have not received it. There has been 0 attempts to return my calls. They do not even deserve 1 star

October 25, 2017 10:43

THIS PLACE RIPPED ME OFF!!! AS YOU SEE IN THE PHOTOGRAPHS, THE MODEL BOAT COCKPIT IS WAY OFF CENTER.I SHIPPED IT BACK AS A RETURN.THE COMPANY RESPONDED BY TELLING ME THE MODEL BOAT HULL WAS DAMAGED DURING THE SHIPMENT BACK.HOWEVER THEY WILL NOT PROVIDE ME WITH ANY PHOTOGRAPHS TO BACK THEIR CLAIM.I ASKED THEM FORE A SIMPLE RETURN BECAUSE THE BOAT COCKPIT IS ABOUT 3/4" OFF CENTER AND SHOULD NEVER HAVE PASSED QUALITY CONTROL.I ASKED THEM FOR A RETURN AND HAVE NOT GOTTEN ONE.THEY WILL NOT EVEN SEND ME THE BOAT BACK AS IS. I ASKED.EVERYONE PLEASE SEE THE PICTURE POSTED WITH THE BLACK INDICATOR LINES.
AFTER 3 DIALOG NOTES, THE COMPANY WILL NOT EVEN ACKNOWLEDGE ME ANYMORE.
I RECOMMEND YOU SETTING YOUR MONEY ON FIRE BEFORE YOU CONSIDER SENDING IT TO BUY ANYTHING FROM THIS PLACE!!! SEE 6 PHOTOGRAPHS I HAVE POSTED, YOU BE THE JUDGE
$125.00 DOWN THE DRAIN

October 25, 2017 10:43

Ordered 4 motors from their website Active Powersports and they only sent 3. When I called to ask why the sales associate said he didn't know what happened but they only had 3 and couldn't get another one. I'm building a drone for my senior design project and this can actually hold me back from graduating on time. I don't know why they didn't contact me while shipping the product to let me know about the discrepancy and see what I would like to do. If they would've at least done that I could've source it from somewhere else and gotten it on time, now I'm going to end up having to pay $40+ dollars just to overnight it from a different place. Unbelievable!!!! Customer service skills deserves 0 stars....

October 25, 2017 10:43

I ordered spray paint over a month ago and never received any of it. Keeps telling me HE ONLY HAS 13 CANS and the rest is on back order. I requested to ship the 13 and nothing And now wont communicate BEWARE!!

July 21, 2017 20:04

My order was placed months ago and still have not received it. There has been 0 attempts to return my calls. They do not even deserve 1 star

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