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- Address:565 Fletcher Pkwy, El Cajon, CA 92020
- Phone:(619) 749-6939
- Website:https://www.crunch.com/locations/el-cajon-parkway
- Rating:3.0
- Hours:24 hours
Crunch - El Cajon Parkway
Reviews
Rated 3.0/5 based on 28 customer reviews.
angela mastracchio
March 10, 2020 09:36
"Work it hard, push yourself, build the muscle and improve your health".
That is what this place means to me
Jade Acosta
January 20, 2020 14:22
Just letting everyone know you now have to cancel a whole month in advance now and have to go in person to do it. Just moved out of state and they still told me I cant cancel my membership over the phone and the manager still has not gotten back to me via email.
Amastfiore
January 13, 2020 18:51
This place is so clean and has a great assortment of work out machines and weights. The employees are pleasant and friendly.. I say its more than a 5.
Alan Vega
July 16, 2018 22:39
The showers are disgusting. None of the staff bothers to clean them or at least scrub the floor. Others than that great place.
deon farris
June 15, 2018 18:06
Mediocre at best, probably will not come back here again. 24 hour fitness is so much better than this for sure.
A Google User
June 15, 2018 18:06
Mediocre at best, probably will not come back here again. 24 hour fitness is so much better than this for sure.
Ameel Koro
June 1, 2018 18:56
i almost got scammed by another crunch (the one at jamacha rd) who wanted to charge me a fake $150 enrollment fee! and $60 annual fee after 2 months! that MUST be paid even if i dropped out! and that's in addition to the monthly $29 membership!! and the customer service there were terrible who literally told me "NOT TO SIGN UP" just because i asked for the prices!! because they're a gym for suckers & 1%ers only!!!!! O.o
but then i checked out this gym :)
the customer service was super-friendly! they gave me a good, real prices! only $5 for enrollment, not $150! only 49$ annual fee, not $60! which will be billed after 3 months, not 2!! and i don't have to pay it if i dropped out before that! AND, they even discounted my first month's membership to only $10 instead of $21! and i can access ALL crunch gyms, including the one at jamacha rd if i want to!!!! :)
So far, I feel happy, appreciated, and saved MoNeY! $-)
A Google User
May 31, 2018 18:11
I came to this location to use a guest pass Amber the owner she claims refused to let me used a guess pass! I have never been in the system and since she was having a bad day and she was pregnant I really don't know why she was so angry but she refused I used a guess pass. I strongly think it was due to my race she didn't not give a reason and gave me complete disrespect towards me. I highly strive people to not go to this location.
Mike Jason
May 31, 2018 18:11
I came to this location to use a guest pass Amber the owner she claims refused to let me used a guess pass! I have never been in the system and since she was having a bad day and she was pregnant I really don't know why she was so angry but she refused I used a guess pass. I strongly think it was due to my race she didn't not give a reason and gave me complete disrespect towards me. I highly strive people to not go to this location.
Ashley Lovett
May 21, 2018 18:44
DO NOT SIGN UP WITH CRUNCH!! Their customer service is terrible. Tried to cancel my policy by phone, but they won't allow it. You have to go to a physical location. So I kept paying until I had a chance to go in. Then they slapped me with a $100 cancellation fee bec my 'contract' auto renewed in the process, despite paying them a ton of money in the meantime for something I wasn't using. Then they sent the $100 to collections bec I refused to pay! Overall, don't be fooled by their seeming no fuss and easy policies. There are things hiding in the fine print. They make the whole cancellation process cumbersome on purpose. Save your money. Go to CHUZE instead!
A Google User
May 21, 2018 18:44
DO NOT SIGN UP WITH CRUNCH!! Their customer service is terrible. Tried to cancel my policy by phone, but they won't allow it. You have to go to a physical location. So I kept paying until I had a chance to go in. Then they slapped me with a $100 cancellation fee bec my 'contract' auto renewed in the process, despite paying them a ton of money in the meantime for something I wasn't using. Then they sent the $100 to collections bec I refused to pay! Overall, don't be fooled by their seeming no fuss and easy policies. There are things hiding in the fine print. They make the whole cancellation process cumbersome on purpose. Save your money. Go to CHUZE instead!
Alan Vega
May 15, 2018 16:56
Amazing customer service, the associates are very useful and polite. Also, a great environment to workout.
sugar&spice
May 14, 2018 21:44
The gym is good.. front desk service not so good. It's when they register you that they make mistakes..
Yahaira
May 14, 2018 21:44
The gym is good.. front desk service not so good. It's when they register you that they make mistakes..
A Google User
May 14, 2018 21:44
The gym is good.. front desk service not so good. It's when they register you that they make mistakes..
Alan Vega
May 1, 2018 00:31
This place isn't 24 hours. Somebody keeps updating the wrong store hours on Google.
Lisa Eakman
April 28, 2018 03:43
I would give this 4 and a half stars if it wasn't for an incident I had with a treadmill malfunctioning while I was using it resulting in small injuries. No one really did anything about the situation and no employee reported it to whoever they were suppose to. But other than that I love the place. Awesome weight machines for people with bad backs. Just watch out for those electric, computerized exercise machines glitching. Lol
A Google User
April 28, 2018 03:43
I would give this 4 and a half stars if it wasn't for an incident I had with a treadmill malfunctioning while I was using it resulting in small injuries. No one really did anything about the situation and no employee reported it to whoever they were suppose to. But other than that I love the place. Awesome weight machines for people with bad backs. Just watch out for those electric, computerized exercise machines glitching. Lol
MrNemo1one
January 16, 2018 00:29
What kind of a gym will not let a four-year-old use the bathroom real quick ! Besides that the staff needs to be mannered being stuck up or thinking that you're better than someone else gets you nowhere fast I own my own businesses and if I ran them like that they would be shut down don't go here they're not family friendly and only want your money!
JASON DIXON
November 12, 2017 18:40
Can't brat the price. Great atmosphere. Usually never crowded, if you pick the right days/hours.
Sean Salinas
October 27, 2017 21:36
Crunch Parkway is by far the best gym around. Great set up and always clean. The staff is great and always friendly. Live it here!!!
GABRIEL METOYER
October 25, 2017 13:18
I've been going to this Crunch for a little under a year and I love it staff is nice and helpful, especially Amber and Ace they helped me sing up and always talk to me when I go. The gym is clean and most of the people there are nice too, plus the membership is cheap I recommend this gym the only thing is I wish it had a sauna and was open for 24 hrs.
Aldin
October 25, 2017 13:18
Three words, terrible customer service. My girlfriend and I were planning on working out together and I alone one day signed us both up for memberships (I'm not supposed to be able to do that because the person who's name is on the membership needs to be present to sign the contract). She got over it and didn't want to go, I try to cancel and they won't let me because I'm not the person who's name is on the account...So I did the only thing I could and took my card off the account so I don't get billed ( apparently they are not supposed to do this either...) . I tell my girlfriend she has to physically go in to cancel the account she never created in the first place. Because life happened she forgot to go to the gym she had never been to in the first place to cancel. 2 months later they are telling her she has to pay for the membership that "she created" plus fees or it will be sent to a collection agency, even though she's never set foot in the gym before the day she cancelled, and the representative said that to her face. Cancelling an account that a person never created and informed you they didn't want shouldn't be that hard. Somehow Crunch figured out a way to make it so.
Black Vegeta
October 25, 2017 13:18
I'm pretty sure I got my Viral Meningitis at the El Cajon location. You'll never see the staff cleaning up. They're are too busy talking to other to do so. The bathrooms are dirty, the equipment is dirty, the floor is dirty. You would never see this at Chuze. You can go into Chuze and immediately smell the cleanliness of the facility. Their staff is constantly wiping everything down and vacuuming up the floor. Go somewhere else were out won't put you on your death bed.
Marco Pardo
October 25, 2017 13:18
Gabe is the nicest worker there, love this place
Shannon Spears Gustaveson
October 25, 2017 13:18
Go to another gym. Nothing but liars here. They do not honor the offers on their website, their billing is screwed up, and they talk to you like you are stupid. Signed up for a membership online, received my receipt via email which clearly stated what I was being charged that day. Then when I check my bank account I was charged a different amount. When I called they argued with me that I was only charged the amount on my receipt...but when I went in and showed my bank charges then the story changed. The amount on my bank account was the "correct" amount and the amount on my receipt was the initiation fee, even though there was no initiation fee advertised and I was never charged the amount on the receipt. There was a second charge on my bank account that they can't even explain.
GABRIEL METOYER
April 20, 2017 13:43
I've been going to this Crunch for a little under a year and I love it staff is nice and helpful, especially Amber and Ace they helped me sing up and always talk to me when I go. The gym is clean and most of the people there are nice too, plus the membership is cheap I recommend this gym the only thing is I wish it had a sauna and was open for 24 hrs.
Shannon Spears Gustaveson
March 19, 2017 17:29
Go to another gym. Nothing but liars here. They do not honor the offers on their website, their billing is screwed up, and they talk to you like you are stupid. Signed up for a membership online, received my receipt via email which clearly stated what I was being charged that day. Then when I check my bank account I was charged a different amount. When I called they argued with me that I was only charged the amount on my receipt...but when I went in and showed my bank charges then the story changed. The amount on my bank account was the "correct" amount and the amount on my receipt was the initiation fee, even though there was no initiation fee advertised and I was never charged the amount on the receipt. There was a second charge on my bank account that they can't even explain.