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- Address:3375 Port Chicago Hwy, Concord, CA 94520
- Phone:(925) 826-5709
- Website:http://www.planetfitness.com/gyms/concord-ca-1275
- Rating:3.0
- Hours: 24 hours
Planet Fitness
Reviews
Rated 3.0/5 based on 25 customer reviews.
Shane Potter
March 3, 2020 17:09
A small gym, but there were friendly staff and the gym-goers were also friendly/amiable.
Some machines are better than other planet fitness' I've been to, some are worse.
I went during the lunch hour on a Tuesday, so I can't comment on how packed it may become, but with how small it is I'm sure it could become crowded.
All in all I'm impressed by the atmosphere and how few people were there.
Will be going again.
Kathryn Brake
February 5, 2020 14:45
I've had several gym memberships in my life. Planet fitness is by far the best gym I've ever belonged to. I feel very comfortable there and have been consistent in going. It's affordable, clean and even when "busy" there's not too many people. I'm happy I joined and can't imagine belonging to any other gym.
Misael Cepeda
October 1, 2019 03:21
This just happened. Workers couldn't care less. Locker got broken into. I was walked back over to the locker room and was shown a sign about how Planet Fitness is not liable for it. Cool.
Pamela Hoover
June 12, 2019 22:47
Planet Fitness is an amazing place to work out individually or with friends and family, the atmosphere is so positive and encouraging, they have a weight area with various types of weights to use, from dumbbells to weight benches and machines, they have gazelles machines, tredmills, rowing machines, they have showers so much more, you can even workout with a personal trainer if you need to. It's such a wonderful place to get your sexy back. Lol
John Huovinen
September 11, 2018 11:20
Great gym for the price always clean good equipment well-maintained
Karina Jacobo
August 28, 2018 21:03
Very nice all very clean still afew people who dosent understand the vibe of the gym no judment zone overall nice and welcoming.
Kyle Graham
July 17, 2018 09:58
Nice gym but come on the bathroom is disgusting. Been in gas station bathrooms that are cleaner. Also turn the music down everyone is wearing headphones in the gym all you do is make everyone have to listen there preferred music even louder
A Google User
July 17, 2018 09:58
Nice gym but come on the bathroom is disgusting. Been in gas station bathrooms that are cleaner. Also turn the music down everyone is wearing headphones in the gym all you do is make everyone have to listen there preferred music even louder
A Google User
May 4, 2018 22:33
Really good gym for beginners. The gym focuses on being a judgment free zone and not intimidating anyone. There are pictures on all of the machines that help guide you through using the equipment without having to ask anyone or try to struggle through yourself. They also offer a room set up with a timer on the wall and numbered equipment so you can do the recommended routine for the appropriate time, if you're not sure where you should start.
The massage bed and chairs and tanning booth are pretty fun too, for $20 a month I think this is a great deal.
Elizabeth Fitzgerald
May 4, 2018 22:33
Really good gym for beginners. The gym focuses on being a judgment free zone and not intimidating anyone. There are pictures on all of the machines that help guide you through using the equipment without having to ask anyone or try to struggle through yourself. They also offer a room set up with a timer on the wall and numbered equipment so you can do the recommended routine for the appropriate time, if you're not sure where you should start.
The massage bed and chairs and tanning booth are pretty fun too, for $20 a month I think this is a great deal.
Randy Baker
April 24, 2018 08:28
They tell you it's easy to cancel because i moved. The very next morning they charged me for 2 months. Buyer beware. Go to Golds Gym or anywhere else. I was on a month to month pay with auto pay from my credit card.
A Google User
April 24, 2018 08:28
They tell you it's easy to cancel because i moved. The very next morning they charged me for 2 months. Buyer beware. Go to Golds Gym or anywhere else. I was on a month to month pay with auto pay from my credit card.
Stacë Taylor
April 9, 2018 19:12
The BEST gym on earth! People arent looking at other people....they all are into what they're doing its such a great vibe to know you can focus on your workout without being hit on....or body shamed
A Google User
April 4, 2018 18:31
Adding on to what another customer at this location experienced. Been a member for over a year and transferred to this location. The online systems will not take your info to make the transfer. Calling corporate is a lost cause. Was on hold for 20 minutes and no one answered the phone. Called this club to see what the issue was and was advised to CANCEL MY ACCOUNT AND CREATE A NEW ONE. Talk about lazy. Even inquired the employee I was talking to (Ariana) about another corporate phone number, you know, to reach an actual person, and was told by that she didn't know it. Upon asking if she could look up the number, I was put on hold and no one ever came back on the line. Hung up to call back and was placed on immediate hold. Utilize this location if you're a fan of incompetence. Machines are nice. Locker room area has that "maybe we clean it, maybe we don't smell."
Similar review from another customer at this location:
I have been a member of planet fitness for multiple years. I have moved twice and transferred and now I do not pull up in their system. I have had to wait 10+ minutes on hold with corporate to be told my agreement and barcode numbers and today I was STILL refused from the front door. Tomorrow I will be calling corporate AGAIN to cancel and either stop payments all together with my bank, or get refunded in some way for the YEARS I have had a membership and not even used it to go in, and now that I do I am refused service. It boggles my mind that a company this large does not have a central data system for cataloging members. I was thoroughly embarrassed by the guy at the front desk after going through so much effort to use their facilities and still get turned away. DO NOT RECOMMEND unless you are cool using one location, even if the black card says you can go anywhere...it's a total lie and false advertising.
Michael Farrell
April 4, 2018 18:31
Adding on to what another customer at this location experienced. Been a member for over a year and transferred to this location. The online systems will not take your info to make the transfer. Calling corporate is a lost cause. Was on hold for 20 minutes and no one answered the phone. Called this club to see what the issue was and was advised to CANCEL MY ACCOUNT AND CREATE A NEW ONE. Talk about lazy. Even inquired the employee I was talking to (Ariana) about another corporate phone number, you know, to reach an actual person, and was told by that she didn't know it. Upon asking if she could look up the number, I was put on hold and no one ever came back on the line. Hung up to call back and was placed on immediate hold. Utilize this location if you're a fan of incompetence. Machines are nice. Locker room area has that "maybe we clean it, maybe we don't smell."
Similar review from another customer at this location:
I have been a member of planet fitness for multiple years. I have moved twice and transferred and now I do not pull up in their system. I have had to wait 10+ minutes on hold with corporate to be told my agreement and barcode numbers and today I was STILL refused from the front door. Tomorrow I will be calling corporate AGAIN to cancel and either stop payments all together with my bank, or get refunded in some way for the YEARS I have had a membership and not even used it to go in, and now that I do I am refused service. It boggles my mind that a company this large does not have a central data system for cataloging members. I was thoroughly embarrassed by the guy at the front desk after going through so much effort to use their facilities and still get turned away. DO NOT RECOMMEND unless you are cool using one location, even if the black card says you can go anywhere...it's a total lie and false advertising.
Jeremiah Mosley
March 1, 2018 17:12
I go about 5-6 days a week and the employees are all welcoming and nice. All deserve a raise if you ask me they work hard and put the clients first!!
bernardo colorado
December 16, 2017 22:36
I came to this place on saturday 16 by 7:30 the place its nice but the guy at the front no his very unpolite i was trying to ask something and he never put me atention he was talking with another guy i said good night and he didnt turn his face to me very unfriendly
Kristine Kennedy
October 25, 2017 11:44
Hidden contracts!!!! The gym is fine, very clean and organized. However upon gaining a membership I was told to sign an agreement that the staff member said I would be unable to read until I signed. I questioned the method of signing something that I was unable to read however I needed a short and quick membership. Now I am trying to cancel and no longer live anywhere near a planet fitness, they have told me I can only cancel by coming in (which I cannot do) or by certified mail (I live miles away from a post office in Alaska and doing so would be crazy just to cancel). I understand it is their policy, however, as they do not give people a chance to read the contract they make them sign (and with bargaining power as the signee) it was shocking to learn how complicated they have made this regardless of the age of electronic technology.
Olivia Thompson
October 25, 2017 11:44
I have been coming here for a year now I love this gym. Donnisha was the trainer here but left last week. For the work that these trainer do they should make a better income. She was an excellent trainer working two jobs. Training was serious to her, she should have never been able to walk out those. She was very well liked and did a excellent job.
bis vas
October 25, 2017 11:44
Cool gym but all the purple starts to get annoying.
Joshua prince
October 25, 2017 11:44
The restrooms are worse then a gas station in the middle of nowhere. Never any toilet paper, soap or paper towels. Floors are always littered with paper products. Most of the staff is rude and not accommodating. No effort is made to keep the gym floor clean. Only good thing is the price...
Nicole Botelho
October 25, 2017 11:44
I have noticed that i have issues connecting to the Wifi and it is very frustrating.I have mentioned this several times to the staff yet nothing has changed. At the same time the staff here are professional with an outgoing demeanor.They make sure that their equipment, locker rooms/showers are tidy and sanitized, which is important to me!!! I have always liked the non-intimidating vibe at planet fitness. The pizza and bagels are a nice bonus !!
Olivia Thompson
September 26, 2017 18:38
I have been coming here for a year now I love this gym. Donnisha was the trainer here but left last week. For the work that these trainer do they should make a better income. She was an excellent trainer working two jobs. Training was serious to her, she should have never been able to walk out those. She was very well liked and did a excellent job.
Kristine Kennedy
August 23, 2017 20:08
Hidden contracts!!!! The gym is fine, very clean and organized. However upon gaining a membership I was told to sign an agreement that the staff member said I would be unable to read until I signed. I questioned the method of signing something that I was unable to read however I needed a short and quick membership. Now I am trying to cancel and no longer live anywhere near a planet fitness, they have told me I can only cancel by coming in (which I cannot do) or by certified mail (I live miles away from a post office in Alaska and doing so would be crazy just to cancel). I understand it is their policy, however, as they do not give people a chance to read the contract they make them sign (and with bargaining power as the signee) it was shocking to learn how complicated they have made this regardless of the age of electronic technology.
Ms. Nicki
July 13, 2017 21:15
I have noticed that i have issues connecting to the Wifi and it is very frustrating.I have mentioned this several times to the staff yet nothing has changed. At the same time the staff here are professional with an outgoing demeanor.They make sure that their equipment, locker rooms/showers are tidy and sanitized, which is important to me!!! I have always liked the non-intimidating vibe at planet fitness. The pizza and bagels are a nice bonus !!