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- Address:1975 Diamond Blvd, Concord, CA 94520
- Phone:(925) 265-8130
- Website:http://www.ufcgym.com/concord
- Rating:3.1
- Hours:24 hours
"Manager" Joseph Bekles lied me twice.
The first time he called me after when I left him a voicemail and he promised to freeze my account in evening when was order "Shelter in place". He didn't. No calls, no emails, very "professional". After that my auto payment keep working and I reported that him second time. He promised again to answer me by email or a text message. Nothing. I stop my business with this company and recommend to everyone don't repeat my mistake. I reported fraud to Wells Fargo bank. Take care Joseph!
The space is well laid out and tons of options to workout on whatever you want. Friendly staff to assist in anything you need, and lots of TVs helps take your mind off exercise (if it's not really your thing).
A great start to discover yourself in a new way. Get rid of bad habits and change for the better. Great team.
Good
Worst management ever and their kids club employees let my kid get harassed 2 times in the same day by the same kid. They took no responsibility and even blammed me. We no longer go to this gym and would not recommend anyone here.
Cooperate was just as bad and I never got a follow-up call but instead had to call every day and get lucky to get help. They did not care that they left my kid unattended nor their GM's bad attitude towards a bad rating I gave them.
Be sure not to use the app to give them a bad rating or the GM will find you in the gym and take you to his office.
Worst management ever and their kids club employees let my kid get harassed 2 times in the same day by the same kid. They took no responsibility and even blammed me. We no longer go to this gym and would not recommend anyone here.
Cooperate was just as bad and I never got a follow-up call but instead had to call every day and get lucky to get help. They did not care that they left my kid unattended nor their GM's bad attitude towards a bad rating I gave them.
Be sure not to use the app to give them a bad rating or the GM will find you in the gym and take you to his office.
Customer service is horrible. General manager revoked my whole families membership. He wanted to talk about the rating we gave on their app before we left gym, but told him we had to leave because we needed to take our kids home. (He would not let us leave.)
My daughter was harrased by a kid in the kids club, we told staff, excuse was I was holding your other child. Mind you this happened as soon as we got into the kids club. We were basically ignored. Within 5 mins of my child going into her jujitsu class that same kid got on top of my child, grabbed her hands, used her hands to punch her face. No follow up on that.
We were also accused of "harrasing" staff for what the policy is for toys in the kids club.
Corporate is just as bad. They don't care about any of their guest. They just want to take your money.
Customer service is horrible. General manager revoked my whole families membership. He wanted to talk about the rating we gave on their app before we left gym, but told him we had to leave because we needed to take our kids home. (He would not let us leave.)
My daughter was harrased by a kid in the kids club, we told staff, excuse was I was holding your other child. Mind you this happened as soon as we got into the kids club. We were basically ignored. Within 5 mins of my child going into her jujitsu class that same kid got on top of my child, grabbed her hands, used her hands to punch her face. No follow up on that.
We were also accused of "harrasing" staff for what the policy is for toys in the kids club.
Corporate is just as bad. They don't care about any of their guest. They just want to take your money.
Customer service is horrible. General manager revoked my whole families membership. He wanted to talk about the rating we gave on their app before we left gym, but told him we had to leave because we needed to take our kids home. (He would not let us leave.)
My daughter was harrased by a kid in the kids club, we told staff, excuse was I was holding your other child. Mind you this happened as soon as we got into the kids club. We were basically ignored. Within 5 mins of my child going into her jujitsu class that same kid got on top of my child, grabbed her hands, used her hands to punch her face. No follow up on that.
We were also accused of "harrasing" staff for what the policy is for toys in the kids club.
Corporate is just as bad. They don't care about any of their guest. They just want to take your money.
Customer service is horrible. General manager revoked my whole families membership. He wanted to talk about the rating we gave on their app before we left gym, but told him we had to leave because we needed to take our kids home.
My daughter was harrased by a kid in the kids club, we told staff, excuse was I was holding your other child. Mind you this happened as soon as we got into the kids club. We were basically ignored. Within 5 mins of my child going into her jujitsu class that same kid got on top of my child, grabbed her hands, used her hands to punch her face. No follow up on that.
We were also accused of "harrasing" staff for what the policy is for toys in the kids club.
Corporate is just as bad. They don't care about any of their guest. They just want to take your money.
Great spot to workout.
This GYM started off really good. Recently though its been sucking to the highest level. This is mainly too complain about the music. THIS IS A GYM. All that is played is slow songs like really? Im trying to get pumped but the employee at the front desk is just playing his/her slow songs while reading or watching youtube. Slap some Drake or hell ill even take the ghost busters theme song over the crap they play now.
I freaking love this gym. At first I was concerned about the cleanliness, but then after a couple of days, someone started cleaning the restrooms again. Now, no problems. It's a great spot to train for rugby and it's CLEAN! Bless God. lol
Signed up in April for a 30 days trail. Ended up cancelling because I didn't get much time to use the gym. Ended up paying $236 for a week of use. Once I called I was charged $117. I don't recommend this gym to anyone.
best gym in concord hands down and the membership price is very reasonable. people are chill and I've been working out here for 4 years now. never had a problem
Alpha Gym In The whole Area
I will say this is a good gym that offers a lot, however, my only negative was that I was really trying to find a gym that offered judo and muay thai in same location which I had a hard time finding. They stated they had both, but found out on the day judo was supposed to be taking place, that they no longer teach adult judo. Was very dissapointed.
Alpha Gym In The whole Area
Signed up in April for a 30 days trail. Ended up cancelling because I didn't get much time to use the gym. Ended up paying $236 for a week of use. Once I called I was charged $117. I don't recommend this gym to anyone.
I freaking love this gym. At first I was concerned about the cleanliness, but then after a couple of days, someone started cleaning the restrooms again. Now, no problems. It's a great spot to train for rugby and it's CLEAN! Bless God. lol
I freaking love this gym. At first I was concerned about the cleanliness, but then after a couple of days, someone started cleaning the restrooms again. Now, no problems. It's a great spot to train for rugby and it's CLEAN! Bless God. lol
Cool gym!
I will say this is a good gym that offers a lot, however, my only negative was that I was really trying to find a gym that offered judo and muay thai in same location which I had a hard time finding. They stated they had both, but found out on the day judo was supposed to be taking place, that they no longer teach adult judo. Was very dissapointed.
best gym in concord hands down and the membership price is very reasonable. people are chill and I've been working out here for 4 years now. never had a problem