Reviews

Rated 4.1/5 based on 45 customer reviews.
May 25, 2020 16:08

Great place. Very clean with very friendly staff. I stayed here for 10 weeks and was very comfortable.

May 1, 2020 00:57

Decently priced hotel for the East Bay. Lived here for 2 months and send all my business associates there. Completely recommend.

March 10, 2020 08:02

Nice hotel. Breakfast selection was great. The only thing I would have changed was in our two bedroom suite the bedroom doors had windows with shier curtains on them. Who does that? It was akward and uncomfortable

March 10, 2020 08:02

Nice hotel. Breakfast selection was great. The only thing I would have changed was in our two bedroom suite the bedroom doors had windows with shier curtains on them. Who does that? It was akward and uncomfortable

March 1, 2020 19:02

Always love staying at a Residence when visiting friends and family, and this one definitely didn't disappoint. The studio was perfect and had a great stay.

February 17, 2020 22:18

Good hotel that lets you cook .. provides cutlery and cooking vessels . Stay wise good as well but it is in a place that does not have a night life and a bit away from all the noises. Not a happening place. Decent breakfast and happy hour options.

January 29, 2020 10:00

The service and the staff at Residence Inn by Marriott is wonderful and friendly. The bedroom is clean and spacious. the environment is quiet and plenty of places to safely walk around the neighborhood.

January 19, 2020 15:22

Loved my stay during my visit a few months ago for a convention. The staff was polite and food was decent. I didn't have any issues with the utilities and had exactly what I expected of an inn. Can't say about the neighbor guests but hey nothing is perfect yet nothing wrong with the inn that I could think of. My experience wasn't bad.

September 29, 2018 02:30

It was a nice hotel, the rooms were large and comfortable. The beds were comfortable too. The main lobby is small and a little dated but still workable. Overall I would stay here again.

September 16, 2018 17:19

Super clean and very modern. Check-in was a breeze, and the property is maintained perfectly. My room had a fantastic kitchen couch and bed. Nice shampoo, body wash, and conditioner, and spotless bathroom a plus plus. Not to mention a full size coffee maker full size fridge, microwave, stove, dishes, utensils. Did I mention this property is basically spotless? It's all the things that I need when I'm away on business, the desk the out power outlets the sofa and the positioning of everything is very intuitive to what I need to do. I have to say that this is the best designed hotel room, for the business traveler, that I've stayed in. The staff is super friendly, and super helpful and always make you feel welcome. I highly recommend this property for your business and pleasure travel.

September 12, 2018 16:03

Super clean and very modern. Check-in was a breeze, and the property is maintained perfectly. My room had a fantastic kitchen couch and bed. Nice shampoo, body wash, and conditioner, and spotless bathroom a plus plus. Not to mention a full size coffee maker full size fridge, microwave, stove, dishes, utensils. Did I mention this property is basically spotless?

September 6, 2018 23:35

Very clean room and comfy bed. Buildings 20 and 21are close to the freeway. Evening reception with hot dogs and drinks. Basic breakfast, but it includes waffles. Friendly staff. Nice one night stay.

August 30, 2018 23:03

Pleasant staff (pun intended.) Rooms and main house definitely older generation Residence Inn. Decent access to highway.

August 30, 2018 23:03

Pleasant staff (pun intended.) Rooms and main house definitely older generation Residence Inn. Decent access to highway.

August 27, 2018 22:29

The service at this hotel was terrible. There was a problem with the rate and instead of helping with the situation the employee was rude and said "you should have just read the fine print." As a Marriott loyalist, thiswas not within the Marriott Hotel standards of customer service that I have come to know. I found another Marriott nearby that was helpful and sincere.

August 27, 2018 22:29

The service at this hotel was terrible. There was a problem with the rate and instead of helping with the situation the employee was rude and said "you should have just read the fine print." As a Marriott loyalist, thiswas not within the Marriott Hotel standards of customer service that I have come to know. I found another Marriott nearby that was helpful and sincere.

August 5, 2018 09:43

Hotel is no frills, but offers a great breakfast selection and friendly staff. Surrounding area is great for a morning or evening walk. Location is close to the highway and local shopping center with good food locations.

August 5, 2018 09:43

Hotel is no frills, but offers a great breakfast selection and friendly staff. Surrounding area is great for a morning or evening walk. Location is close to the highway and local shopping center with good food locations.

August 2, 2018 20:32

A very nice property situated in a residential neighborhood, quiet Serene. Excellent Pool Patio area with to barbecues and an outdoor fire pit.

July 25, 2018 19:12

Clean,very quiet. No onsite elevator so second floor rooms can be tough to acess. Hidden in a residential area but easy to find using Google maps. No onsite restaurant,none within an easy walk,many a short drive.

July 23, 2018 16:13

We have stayed here on a three day holiday weekend for more than ten years. The two bedroom suites used to have an oven and four burner cooktop and microwave oven. Now they have a two burner cooktop and microwave oven. The complementary breakfast has become a continental breakfast that is restocked infrequently. The cost to amentaties is too much. They have discontinued to offer banquet tables and chairs.

July 10, 2018 22:27

Check-in was easy, staff was friendly, and rooms were very clean. We stayed two nights and their breakfast was great! I enjoyed their biscuits with gravy. I would definitely recommend this hotel.

July 10, 2018 22:27

Check-in was easy, staff was friendly, and rooms were very clean. We stayed two nights and their breakfast was great! I enjoyed their biscuits with gravy. I would definitely recommend this hotel.

June 29, 2018 01:08

Big. Clean. Friendly staff. Nice social hour

May 28, 2018 13:42

Great place to stay! Service is very nice, there is tableware already at your room, the free brekfast is delicous, there was a pool and spa, and the rooms are extremely clean! Going back here again!

May 13, 2018 18:23

Great place to stay. Wish we were staying longer! Complimentary breakfast. Wish they had facility for lunch and dinner. Has large pool but time ran out for us to try it. Friendly staff. Our suite was roomy w/2 bedrooms and living room and 2 bathrooms. Very quiet. It even had 3 televisions. Pet friendly!! Nice kitchen. Bathrooms were off each bdrm. Beds were king and cozy.

May 13, 2018 18:23

Great place to stay. Wish we were staying longer! Complimentary breakfast. Wish they had facility for lunch and dinner. Has large pool but time ran out for us to try it. Friendly staff. Our suite was roomy w/2 bedrooms and living room and 2 bathrooms. Very quiet. It even had 3 televisions. Pet friendly!! Nice kitchen. Bathrooms were off each bdrm. Beds were king and cozy.

May 12, 2018 23:08

Room was nice, though the pull out bed had big valley in it. Service was friendly and helpful.

April 29, 2018 23:06

Was An amazing stay. All of the staff were friendly and welcoming. There were a few issues, and the staff fixed them before they became a problem! My room was absolutely perfect and made for a great weekend. Will be back again!

April 18, 2018 08:19

Best Marriott Category 5 in the entire bay area if you are looking for a casual gateaway. Cottage type rooms makes it unique.

Breakfast is good, and hotel has Jacuzzi and Swimming pool too

April 11, 2018 23:12

Beautiful trees. Cozy fireplace. Bring your own wood, or boy one of their chemical logs.

April 6, 2018 07:39

Really nice room..clean. I have stayed at many extended stay hotels and this one ranks up there with the best.

March 30, 2018 23:03

I wish this place was not so spendy but it was a great stay! Clean, roomy, two bedrooms with king beds and their own bathrooms. Fit my family of 6 comfortably.

March 28, 2018 23:19

First time here on a business trip. Very cozy and nice. Loved the cute little kitchen. Too much fast food. Nice to cook something simple. Totally coming back.

March 2, 2018 22:03

Nice place for multiple parties as the two bedroom suites offer two identical King bed rooms with their own private bathrooms and shared living room and kitchen.

February 28, 2018 18:02

I'll stay here anytime I'm in the area. The place is great and the staff if friendly. Stayed a few weeks here and never had an issue.

February 12, 2018 23:32

Very clean room and nice location. Quiet. Easy internet access. Kitchenettes are well kept. I would definitely stay here again.

January 25, 2018 23:47

High room price. Breakfast is good. Lots of highway noise.

January 22, 2018 21:10

Short stay for volleyball tournament. Nice room. Clean, but smelled like smoke, and there was a pint of ice cream left in the freezer.

January 21, 2018 23:16

Stayed a couple days, house was getting painted. It's a nice place with updated finishes on the interior. One night, the water all of a sudden didn't work. Called and the maintenance guy, he had to 'verify' and come by. He did and then the front desk guy had to come and verify also. Very disturbing and imposing. The water was turned back on within a couple hours and had to run water @30 minutes because it was brown after being turned back on. Front desk was fast and friendly. Breakfast was ok.

December 1, 2017 18:55

Comfortable rooms. Nice facilities. Right next to a very busy i-680. Fortunately they have good soundproofing in the rooms. I was right next to the freeway, facing it, and I had no problems sleeping.

October 25, 2017 11:43

hotel was very nice and cozy. some of the amenities in the room were not well maintained. i have made two visits so far and house keeping will knock on doors from 9:40am and every 20minutes or so until regular checkout time of 12pm which i felt was very rude even when i made a request for late checkout for 1pm and checkin desk made a note of it

October 25, 2017 11:43

Friendly staff, clean room, quiet. Breakfast was good too. Actually wished I had to stay another night.

October 25, 2017 11:43

Great, great hotel. I have stayed here many times and always had a positive experience. Staff are always friendly, and they always make sure I feel right at home.

October 25, 2017 11:43

Residence Inn is a great place to stay rooms are clean they have a kitchenette full size refrigerator stove top for cooking also a large built in microwave and of course a kitchen sink to clean your dishes that by the way they provide as well as the dish soap. The living area has a king size bed flat screen TV comfortable couch that makes into a bed as well as an easy chair. Free standard WiFi. I can go on but the best way to experience it is to stay there the prices are reasonable but you need to ask for any discounts when making your reservations that are available. Residents Inn also has rooms that are available with a bedroom separate from the living quarters.

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