Giovanni Venegas
October 26, 2017 03:51
3/30/2015
If I could only give 0 stars to this place I would, completely irresponsible no order it's horrible my stepson was attending this facility for about 3 months getting picked up from school and staying 1 hour in the facility for what I thought was tutoring. I noticed my card was being charged automatically without any notification even in the weeks he was not attending, which only means they do not take attendance and have no idea who they are "taking care of" how can you run a day care or after school work program without knowing who is attending!! the worst thing happened today. I got a call from school telling me my stepson wasn't picked up!!! You could imagine my surprise and complete rage!! When I called their response was that I needed to pay a week in advance! when I have never been late on any payment. Without any prior notification or care to call this morning, nothing. They couldn't understand what a big deal it is to leave my stepson in the street unattended!! HORRIBLE CARE, HORRIBLE CUSTOMER SERVICE!!!! HORRIBLE. I would not recommend this place to any parent at all.