A Google User
July 10, 2018 22:16
This review will be based off of three types of experiences: membership enrollment, gym check-in, and pool visits.
Let's start where it all began, membership enrollment. In all honesty I already had a membership for planet fitness which I only used for massages and tanning. $20 a month and I was happy. However my best (and only) friend is pregnant so our favorite thing to do this summer is beat the heat! How do we do that? By swimming in pools of course (because lakes are infested with creatures that eat you). Since she was already a member at this location she brought me in to be a guest. Probelm was, summer lasts longer than one day. That's were Keevin came to the rescue. Although a salesman, he wasn't pushy and annoying like they usually are. He originally was going to set me up with a free two week trial, but when the two weeks ended what was I to do?! I asked about membership pricing and holy moly did I about have a heart attack. Let's be real, totally not in my budget. So I told him real and upfront it couldn't happen. So instead of telling me that I'd HAVE to pay, he asked me what I needed from him to get whatever it was I wanted to get out of this experience. So I told him my financial situation, how I really only come for the pool and he responded with "let me help you out". This is when he pulled out the big guns! Up walks Anre (no really, there's no "d", although he likely does have one!). Anre is a manager (or supervisor of some sort) and after hearing my situation he literally dropped the membership price to what I call a blessing! On top of that, he helped me waive the enrollement fees since I had to pay extra to terminate my planet fitness. But wait, the customer service gets even better! My husband also uses planet fitness so we considered switching him as well. As we discussed it we concluded that since my husband travels for work and is only home 3-4 days a month, the membership wasn't reasonable. Rather than being pushy and manipulating things to make it sound like I must enroll him too, they empathized with my situation and told me to just speak to a manager if my husband ever wanted to come visit and swim with me. Like WOWZAS! I can't get over how kind and generous these two men were. Snaps to Keevin (yeah that's really Kevin with an extra "e) and Anre (again, yeah there's no "d") you da real MVPs!
Ok so after enrollment came my visits which always started off with a card scan at check-in. Let me just say, for a bunch of attractive young millennials, this front desk crew is the kindest, most genuine hard working group of young adults. Shout out to Jacob who always serves with a smile on his face and is quick to fulfill my obnoxious requests without hesitation!
Alright so after check in, I always turn my back to the weights and head straight for the part that really matters: the pool! Now let's be real, summer time at a gym pool can be really relaxing (don't be fooled, my pregnant friend and I can't swim, we just sit on our pool noodles and gossip about our own marriages) but in real life it can be a fricken splash zoo! Children can take up the entire place, jumping, kicking, splashing, killing the vibes. But there's no need to fear, lifeguard Steven is here!!! First off, ladies if he is single, you better get on it. Steven is a hunk, and a total sweetheart. He does a great job monitoring everyone's safety and an even better job with the kids. When they tend to have a little too much fun, Steven kneels down to their level and kindly reminds them of the rules. He's never demeaning but rather friendly and encourages everyone to have a great time. Steven, you da bomb!
So this is my experience with this gym. Unfortunately if you're a super pig headed, high ego, protien shaking, weight droppin jerk I don't have much to tell you about the "workout" atmosphere. But if you're just looking for a family friendly gym to make your second home, then this is the place!