- Address:13437 Litchfield Rd, Surprise, AZ 85379
- Phone:(623) 556-0111
- Website:http://fitness1gym.com/
- Rating:2.4
- Hours:
| Mon | 04:00 am - 10:00 pm |
| Sat | 06:00 am - 08:00 pm |
| Sun | 06:00 am - 08:00 pm |
Fitness 1 Gym
Reviews
Rated 2.4/5 based on 21 customer reviews.
Dawn Moyer
September 7, 2019 10:59
I like to do my research before handing over my hard earned money. All recent good reviews are either by people who work there, people related to the owners, or the owners themselves. I prefer a business with honest reviews. I'm probably better off joining the new EOS down the street.
Turner Cavender
August 29, 2019 17:28
This Gym is Super clean Now days after new ownership and Equipment has been fixed and everything is maintained. Loving the new feel and Staffing that Evofit Surprise has.
carmen chapman
September 14, 2018 22:56
Horrible!! Will never join or recommend this place. Chris just tried to bully us into joining. He told me on the phone we had a free pass but when we said we weren't sure yet If we wanted to join, he said we had to pay $10 a piece. Thinking that we had a free 7 day pass like they advertised on the website and he stated on the phone, we were in shock!! False advertising!! Wow. Chris took our ID and held it hostage while we worked out. Once we asked for it back and told him we hadn't made a decision, he said we owed him money. I didn't even bring my wallet because as far as I was told there was no need. Fitness is a lifestyle for us and we are trying out all the gyms in Surprise before we choose. All because we do not want to join unless we get a good vibe. We just moved here a week ago from out of state. We just cannot believe how he treated us and misrepresented the situation. If you go to their website the free pass is the first thing you see. Horrible place.
Guillermo Pardo
July 19, 2018 10:48
I cancelled my membership and was told I didn't owe another month and they still charged me for another month.
Zach Miller
June 20, 2018 19:09
Crazy busy in the afternoon and they don't open early enough in the morning. Machines are usually in good working condition. Often times there are kids all over. I understand not having child care but during peak hours these kids are just in the way of people trying to workout.
A Google User
June 20, 2018 19:09
Crazy busy in the afternoon and they don't open early enough in the morning. Machines are usually in good working condition. Often times there are kids all over. I understand not having child care but during peak hours these kids are just in the way of people trying to workout.
A Google User
April 26, 2018 12:46
If you plan on joining this gym and never leaving then great. But if you try to cancel then it's a nightmare. They use a separate company to do their billing. I canceled several times. Was told it was done and nothing left to owe. But months later I get an email saying that I owe again. Both reps from the billing company and gym were very rude. I ended up paying another payment. They said it's done now but I won't be shocked if they come back months later and try and charge me again.
Jim Nowlin
April 26, 2018 12:46
If you plan on joining this gym and never leaving then great. But if you try to cancel then it's a nightmare. They use a separate company to do their billing. I canceled several times. Was told it was done and nothing left to owe. But months later I get an email saying that I owe again. Both reps from the billing company and gym were very rude. I ended up paying another payment. They said it's done now but I won't be shocked if they come back months later and try and charge me again.
Amber Haya
April 24, 2018 01:38
I recently started and feel as if I am in better shape already. The trainers are super friendly, awesome, but always there to push and get the best. I look forward to actually getting my butts kicked here! All my workouts are short, however, harder than everything else I have done ever. DEFINITELY give this gym a shot!
A Google User
April 24, 2018 01:38
I recently started and feel as if I am in better shape already. The trainers are super friendly, awesome, but always there to push and get the best. I look forward to actually getting my butts kicked here! All my workouts are short, however, harder than everything else I have done ever. DEFINITELY give this gym a shot!
A Google User
November 21, 2017 14:40
Good gym, competitive pricing compared to Planet fitness/EOS. It's a smaller gym but they have everything you need. The only gripe I have is that they don't open early enough on the weekends for me to go before work! Otherwise, it's all good. Affordable, but they run deals pretty often and you can save a bunch of money if you wait for one.
Lawrence Harmon
November 21, 2017 14:40
Good gym, competitive pricing compared to Planet fitness/EOS. It's a smaller gym but they have everything you need. The only gripe I have is that they don't open early enough on the weekends for me to go before work! Otherwise, it's all good. Affordable, but they run deals pretty often and you can save a bunch of money if you wait for one.
Omar P
November 21, 2017 14:07
Nice gym. Still a little mad at the fact they shut their location down on Greenway with no notice. Without that poor business planning decision in mind, this location seems to be ran better. Usually always clean. Good set up and enough room to workout without someone walking into your equipment. Gets really busy between 5-8 and 4-7. I would avoid these times if your the type that goes in with a mission.
Eric Arevalo
November 20, 2017 18:24
It's not that great of a gym. Employees are rude it's not small bit it does fill up all the time. You always have to wait for equipment, equipment is always broken. Smells like sweat half the time, very inconvenient overall pretty expensive for the services your offered.
Bekah Juniel
October 25, 2017 12:00
Very disappointed with the customer service when I went to cancel my account. I was under the impression I was cancelling all members of my family as it was a joint account, but in fact I was only cancelling myself. I was charged the next month for the annual fee and membership. When I brought the error to their attention they refused to refund the charges and could not even tell me which employee had done the cancellation so they could be counseled to correct this issue in the future. Not only this but there is minimal workout equipment and no childcare. I recommend paying a bit more for a gym that offers more than the bare minimum.
Chris Tucker
October 25, 2017 12:00
Not nearly as enjoyable since their other location closed. Way more crowded and harder to get to the machines you want.
Austin Skinner
October 25, 2017 12:00
I pay $9/month and it's worth every dollar! But I wouldn't pay $9.01. Ever since the Greenway location closed it's been so busy there's hardly walking room. Many people lack gym etiquette and will just jump on a machine if you walk away to get water or something. One day every bench was filled with dudes sitting down texting on their cell phones. Some days, a lady hogs all the yoga mats(literally about 6-8) for some crazy workout. I have to bring my own jump rope from home, because they only have one and it's unusable. Like one of the staff's kids made it in 3rd grade and they decided to keep it. With all those people crammed in a place that doesn't offer classes or kids care, you can't dish out $20 for a decent jump rope???? There aren't enough bars to fit all the benches, the staff is indifferent, it just goes on and on. But it's close and $9 so I'll give them a bonus star.
Deserae Clarke
October 25, 2017 12:00
We were new to the area, checking out gyms for my husband and stopped here. It reminded me of every reason I hate gyms and prefer to have my own equipment at home. A bunch of people flexing in the mirror and taking selfies. The staff member helping us had an attitude. He literally said "Well, where do you think you're gonna get a lower price than that?" If a cheap price is your biggest selling point, you're doing it wrong.
Gabriel Alcantar
October 25, 2017 12:00
Every one is very polite. Gym is clean. Has every thing I need to work out. Little to no crossfitters is what I like the best.
Bekah Juniel
October 6, 2017 16:28
Very disappointed with the customer service when I went to cancel my account. I was under the impression I was cancelling all members of my family as it was a joint account, but in fact I was only cancelling myself. I was charged the next month for the annual fee and membership. When I brought the error to their attention they refused to refund the charges and could not even tell me which employee had done the cancellation so they could be counseled to correct this issue in the future. Not only this but there is minimal workout equipment and no childcare. I recommend paying a bit more for a gym that offers more than the bare minimum.
Deserae Clarke
September 22, 2017 19:14
We were new to the area, checking out gyms for my husband and stopped here. It reminded me of every reason I hate gyms and prefer to have my own equipment at home. A bunch of people flexing in the mirror and taking selfies. The staff member helping us had an attitude. He literally said "Well, where do you think you're gonna get a lower price than that?" If a cheap price is your biggest selling point, you're doing it wrong.