| Tue | 04:30 am -11:00 pm |
| Wed | 04:30 am -11:00 pm |
| Thu | 04:30 am -11:00 pm |
| Fri | 04:30 am -09:00 pm |
| Sat | 06:00 am -09:00 pm |
| Sun | 06:00 am -09:00 pm |
They lie to you before you sign up, then over charge your account, equipments have been broken for the last 2 months, then when you ask them to cancel your membership they refuse. Fraud people work there
Great gym, great place to workout and get PUMP'D. Friendly staff, great smoothies, and a ton of equipment. Plus the other members are really nice. Been coming here since when Lupe Fiasco was still relevant and I don't plan on stopping.
Mountainside fitness centers are top notch!
Always clean, loads of classes to choose from, and excellent teachers. I have first hand knowledge of their yoga instructors and they do not disappoint. The owner of Mountainside is local- and I believe in supporting local business. He also gives back to the community doing charity work . 5 stars for MS Fitness!!!
Is there anything management can do about the clientele constantly filming themselves tanking pictures of themselves? I come here almost every day, I'm actually on the lat machine and these chumba wumba's are taking videos in the mirror.
It is terribly intrusive to your other customers who aren't here on social media. I find that I sometimes end up on the other end of the lense of these oompa loompa. I dont ask to be in their pictures or in their videos, the gym is for working out. Not for something you can do in a mirror somewhere else.
Otherwise great staff and a great place to work out, except for the social media addicted fools.
Customers should be aware there has been 3 car break-ins recently. Eventhough nothing of value is inside your car, they bash your window and search for goods. They broke in to my car, stole the credit card and spent $600 dollars. Better security is needed. If it wernt for good staff and great trainers I would give it 1 star.
Customers should be aware there has been 3 car break-ins recently. Eventhough nothing of value is inside your car, they bash your window and search for goods. They broke in to my car, stole the credit card and spent $600 dollars. Better security is needed. If it wernt for good staff and great trainers I would give it 1 star.
Very disappointed with their way of doing business and customer care. I agree with all the above reviews which talks about their promotions, which are actually trap. One way or other they will make money, nothin is free. Also be aware of their free personal trainer sessions, just an eyewash, they do nothing but advertise for personal training sessions, more money. Unclear policies and unreliable verbal commitments. I am being charged for the next month despite the cancellation ahead of time, excuse is that you can use the gym for another month, which they know I will not. I can go on writing but it wouldn't help unless that start being fair with their promotions and commitments. Be careful.
Very disappointed with their way of doing business and customer care. I agree with all the above reviews which talks about their promotions, which are actually trap. One way or other they will make money, nothin is free. Also be aware of their free personal trainer sessions, just an eyewash, they do nothing but advertise for personal training sessions, more money. Unclear policies and unreliable verbal commitments. I am being charged for the next month despite the cancellation ahead of time, excuse is that you can use the gym for another month, which they know I will not. I can go on writing but it wouldn't help unless that start being fair with their promotions and commitments. Be careful.
It's an okay facility. It's close to work & they have a lot of cardio / weight machines. BUT, they are so close to each other it feels like you're on top of each other or going to hit the person in the next station. And, everyone there must feel like they are working out at home, I haven't seen anyone wipe down a machine or bench. I wipe everything off before and after, who knows what your going to pick up. GROSS!
It's an okay facility. It's close to work & they have a lot of cardio / weight machines. BUT, they are so close to each other it feels like you're on top of each other or going to hit the person in the next station. And, everyone there must feel like they are working out at home, I haven't seen anyone wipe down a machine or bench. I wipe everything off before and after, who knows what your going to pick up. GROSS!
Very convenient and close to home. Love the classes... Only complaint is that some of the equipment is getting old. We have visited several other Mountainside locations and the machines are much newer and nicer. Place is always full so there is not a lack of funding going into this facility. Hopefully the additional $40 they collect yearly from everyone for improvements we will see some upgraded equipment in the very near future.
Very convenient and close to home. Love the classes... Only complaint is that some of the equipment is getting old. We have visited several other Mountainside locations and the machines are much newer and nicer. Place is always full so there is not a lack of funding going into this facility. Hopefully the additional $40 they collect yearly from everyone for improvements we will see some upgraded equipment in the very near future.
I was looking for a new gym and after seeing the online ads of 0 enrollment and 0 fees, I decided to get a 5 day pass to try them out. After a brief tour, I sat down with the person whom gave me the tour to discuss membership. I was stunned when she told me that the current special does not cover their $35 processing fee, but then she said that she would waive it. As she was sliding the 5 day pass card towards me, she states that in order for her to be able to waive the fee, I must commit to membership within 24 hours of accepting the "Free" pass. I balked and told her that was high pressure sales, on top of misleading advertising.
I am shocked that you are posting "0 Fees" on your site and promote a "Free" 5 day pass when neither is true.
I was looking for a new gym and after seeing the online ads of 0 enrollment and 0 fees, I decided to get a 5 day pass to try them out. After a brief tour, I sat down with the person whom gave me the tour to discuss membership. I was stunned when she told me that the current special does not cover their $35 processing fee, but then she said that she would waive it. As she was sliding the 5 day pass card towards me, she states that in order for her to be able to waive the fee, I must commit to membership within 24 hours of accepting the "Free" pass. I balked and told her that was high pressure sales, on top of misleading advertising.
I am shocked that you are posting "0 Fees" on your site and promote a "Free" 5 day pass when neither is true.
Their current GM gave me the worst possible costumer service. Ended my membership at this health club. Will forever leave a bitter taste in my mouth about this particular health club. Joseph was fantastic however.
Their current GM gave me the worst possible costumer service. Ended my membership at this health club. Will forever leave a bitter taste in my mouth about this particular health club. Joseph was fantastic however.
Love this place and all it has to offer. My only suggestion would be to increase the group classes...there's just not enough for someone who works all day and needs a class in the evening.
Really love this gym. Great variety of classes, nice people and Dylan is great! Highly recommend!
Really was surprised at the size of the gym! Great amount of equipment and free weights!! Plenty of space and a comfortable atmosphere. Veronica was fantastic super upbeat and explained all the pricing in details making sure everything made sense and worked for my work out agendas. I had previously given this five stars, but today was a pretty bad experience after signing up before the first for the month I waited patiently for two weeks just to get my training session. After being pushed back the day of my session is here. Mountainside Fitness nor Lily Brezler the trainer even reached out to me to inform me that not only was my session canceled the trainer no longer even worked there. Very unprofessional and down right uncourteous. The gentleman who tried to "reschedule" me seemed less than informative and understanding seeming as though he could care less that I was just completely ignored by their facility as well as previous trainer. If you are signing up here get specifics. It seemed like they care about their customers, but with this one they really dropped the ball. Update: I know this is a long one, but I just wanted to add and upgrade a star for them. After I brought my issues to Veronica whom signed me up initially she made it a point to have me taken care of. Today was my first training session and Ivan was fantastic. Immediately made me feel at ease and upbeat. He had some amazing knowledge and really seemed to care about my problems areas which was fantastic. I sustained injuries in a car crash a few years ago. He actually took the time to stretch and work my shoulder out. It was painful, but in an amazing way. I'm already looking forward to learning and perfecting my lifting skills from him. Really made me feel like a part of the Mountainside Fitness Community.
Veronica (Assistant Manager I believe) was very nice and helpful in me signing up and explaining the facility. The entire staff and members seem upscale and courteous. I like this place!
As a member of Team USA Paralympics my experience at Mountainside Fitness has been exemplary.... The staff has gone above and beyond many times when helping me. I have had members approach me dozens of times, almost every time I'm there, with incredible enthusiasm. This is certainly the finest facility that I've ever trained at, including the Olympic Training Center. It's always a pleasure to be there, my workouts are always extremely productive, and the atmosphere is definitely superior to anything I've encountered since I started my training for the Paralympics. Thank you Mountainside Fitness
This gym doesn't respect the people who pay for the doors to be open. During a 5 on 5 game when the gym was packed, the assistant manager kicked everyone off the court so 2 little kids could shoot around. I am all for kids playing sports but the gym has nobody in it from open to 4 o clock and as soon as a good game gets going they shut it down. Has happened multiple times. Won't be renewing my membership.
This gym doesn't respect the people who pay for the doors to be open. During a 5 on 5 game when the gym was packed, the assistant manager kicked everyone off the court so 2 little kids could shoot around. I am all for kids playing sports but the gym has nobody in it from open to 4 o clock and as soon as a good game gets going they shut it down. Has happened multiple times. Won't be renewing my membership.
Really was surprised at the size of the gym! Great amount of equipment and free weights!! Plenty of space and a comfortable atmosphere. Veronica was fantastic super upbeat and explained all the pricing in details making sure everything made sense and worked for my work out agendas. I had previously given this five stars, but today was a pretty bad experience after signing up before the first for the month I waited patiently for two weeks just to get my training session. After being pushed back the day of my session is here. Mountainside Fitness nor Lily Brezler the trainer even reached out to me to inform me that not only was my session canceled the trainer no longer even worked there. Very unprofessional and down right uncourteous. The gentleman who tried to "reschedule" me seemed less than informative and understanding seeming as though he could care less that I was just completely ignored by their facility as well as previous trainer. If you are signing up here get specifics. It seemed like they care about their customers, but with this one they really dropped the ball. Update: I know this is a long one, but I just wanted to add and upgrade a star for them. After I brought my issues to Veronica whom signed me up initially she made it a point to have me taken care of. Today was my first training session and Ivan was fantastic. Immediately made me feel at ease and upbeat. He had some amazing knowledge and really seemed to care about my problems areas which was fantastic. I sustained injuries in a car crash a few years ago. He actually took the time to stretch and work my shoulder out. It was painful, but in an amazing way. I'm already looking forward to learning and perfecting my lifting skills from him. Really made me feel like a part of the Mountainside Fitness Community.
Really love this gym. Great variety of classes, nice people and Dylan is great! Highly recommend!
As a member of Team USA Paralympics my experience at Mountainside Fitness has been exemplary.... The staff has gone above and beyond many times when helping me. I have had members approach me dozens of times, almost every time I'm there, with incredible enthusiasm. This is certainly the finest facility that I've ever trained at, including the Olympic Training Center. It's always a pleasure to be there, my workouts are always extremely productive, and the atmosphere is definitely superior to anything I've encountered since I started my training for the Paralympics. Thank you Mountainside Fitness
