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Reviews

Rated 3.8/5 based on 32 customer reviews.
February 12, 2020 14:53

Eric Stark is amazing. With the introduction of Esporta, my membership was changed and it is due to Eric that I am still an LA Fitness customer. He is able to take on the customers perspective and truly run through options and help choose what will benefit the customer. I was ready to throw in the towel and move on to a different gym, but his character / demeanor and the way he handled things today really changed that for me. LA Fitness should be grateful to have people like Eric. Thank you for all your help today!!!!

October 24, 2019 18:48

This review is for Sophie the personal trainer.
She's wonderful, I highly recommend working with her.
I let her know what my goals were and she was flexible to match the workout to get me where I am going.
She has a great attitude, she's really fun to work with. We had some good laughs, which made it even more enjoyable. She's focused while being light-hearted.
I also appreciated how she pushed me to do more, while also listening to when I felt a sharp pain in my pectoral, which I knew was my body telling me to do something else and she adjusted the rest of the work out to take care of it.
Book her if you're looking for a great trainer.

PS. La Fitness- Give this woman a raise!

September 19, 2019 00:08

Excellent place to work out. I bit to go there with a friend. The staff was fun and friendly. The clients were beautiful. Lots if motivation.

May 12, 2019 14:32

The new renovations of the machine are a welcome change. However, the layout is now rather odd. Previously, there was one weights section exclusively for legs and one section exclusively for upper body. Now, it's all mixed up together, so there can be a bit of a learning curve finding where your favorite machines are.

Also, tell me I'm not the only one that noticed this..but why are the machines places so we now have to make awkward eye contact? It makes me giggle everytime I see that.
For instance, the quad machine is now facing directly towards the free weight section. The unassisted pull up bars are facing smack dab with the StairMaster machines.

Regardless of that, the second floor is nice (as most La Fitness in the Phoenix/Scottsdale/Tempe are don't have one). The second floor is entirely dedicated to cardio machines and there's more than enough to go around for everyone. Also, I love how their swimming pool is next to huge windows so you can see the street view.

Just keep in mind, that if you are coming here around 5 pm on a weekday, expect a large crowd and the parking lot will be full. If you want to avoid the crowd, go earlier on a weekday before 7 (?) or go after late afternoon on a weekend.

September 15, 2018 15:02

This is my second favorite LA Fitness in the metro Phoenix area. Waters are only $1 and there are plenty of Smith machines and leg press machines so I tend to not have to wait too long (if at all) on leg day. The facility is clean and nothing stays in a state of disrepair for long. Plus it's open later that some of the other locations. Note of caution: the crowd here is really young and fit so if that intimidates you, perhaps check out the location at 32nd st and Camelback.

August 19, 2018 13:37

Lots of machines and weights, the set up of each erea has logic to it, see a lot of familiar faces and they work hard, its good motivation. This location is a busy one even sometimes in the morning.

August 19, 2018 13:37

Lots of machines and weights, the set up of each erea has logic to it, see a lot of familiar faces and they work hard, its good motivation. This location is a busy one even sometimes in the morning.

July 26, 2018 14:48

The staff is friendly and it's not too crowded. All of the teachers I have taken classes with are great too. The only problems are that the hot tub is always breaking and there are people living in the changing rooms. It's really odd to see people sleeping in there or washing their clothes in the locker room.

July 26, 2018 14:48

The staff is friendly and it's not too crowded. All of the teachers I have taken classes with are great too. The only problems are that the hot tub is always breaking and there are people living in the changing rooms. It's really odd to see people sleeping in there or washing their clothes in the locker room.

July 23, 2018 16:30

Very unfriendly environment, my boyfriend and I are a bit chubby and have been coming to exercise for the past month, there has not been one time where we have not been harassed in one way or another, at one time a man stood over us (glaring) at the bench press while we were using it until we had to walk away even though there were two others available. We were still in obvious ear shot when he called us f#$king fatties. This place is a great place to workout if you are shallow, hateful, and already fit. Otherwise you'll probably end up not going because that's what we did.

July 14, 2018 16:32

My wife became a member 5 yrs ago. She hasn't been in a while and wanted me to go with her so we could both get back into shape. When we asked for a tour, the very young man didn't think we needed a tour but told us if we want to exercise we would need to sign a waiver. Why would i do that if he couldnt atleast show me around. I had lots of questions my wife could no way answer. Not very good service made me feel I wasn't worth even 5 minutes of his time.

July 6, 2018 15:23

Luv this place. Really serious fitness enthusiasts there. Met several nice people there. Will be visiting again.

July 5, 2018 01:59

I like the location and the gym is nicely set up. Great place for eye candy and has IMO the most attractive clientele in the Valley. However the staff leaves a lot to be desired in the way of customer service. Most are aloof and vapid and uncaring. The first time I entered this gym back in March of 2016 this very tall and buff blond guy was very snotty to me and acted like he could care less that I was joining the gym for the first time. Often times the staff looks grumpy. Also I had to break open my lock and asked for assistance with this and they gave ME the lock cutter, expecting ME to cut it. I had to ask them to cut it for me. Seems like they were too busy checking their phones. What if I was a thief looking to break into other lockers? Some of the staff does seem friendly but most have this uncaring almost snotty attitude. Management needs to start retraining and maybe even cleaning house and rehiring. :(

July 5, 2018 01:59

I like the location and the gym is nicely set up. Great place for eye candy and has IMO the most attractive clientele in the Valley. However the staff leaves a lot to be desired in the way of customer service. Most are aloof and vapid and uncaring. The first time I entered this gym back in March of 2016 this very tall and buff blond guy was very snotty to me and acted like he could care less that I was joining the gym for the first time. Often times the staff looks grumpy. Also I had to break open my lock and asked for assistance with this and they gave ME the lock cutter, expecting ME to cut it. I had to ask them to cut it for me. Seems like they were too busy checking their phones. What if I was a thief looking to break into other lockers? Some of the staff does seem friendly but most have this uncaring almost snotty attitude. Management needs to start retraining and maybe even cleaning house and rehiring. :(

June 16, 2018 14:09

This gym is my favorite LA fitness! The staff here are really cool, and I like the atmosphere.

June 5, 2018 13:43

I was treated very rudely by the staff at La fitness I was refused a membership. I was first left waiting while watching the guy flirt With a customer. Then after they made me wait for 30 mins they first insulted me by asking where I worked ????this is why the world so messed up hiring racist staff then said I.couldn't get a membership trail or anything there the locAtion is in scottsdale az...

May 26, 2018 16:24

I just had a one week free pass, I've used three days/visits. So far so good. It was a little crowded when I went, but everyone was friendly. The staff was really helpful. I have a couple of passes to try other places. I'm thinking I might come back and join this one after I've checked those out. We'll see how it goes. This one has a pool, that is such a plus in the hot summer and the staff was pretty helpful.

May 26, 2018 16:24

I just had a one week free pass, I've used three days/visits. So far so good. It was a little crowded when I went, but everyone was friendly. The staff was really helpful. I have a couple of passes to try other places. I'm thinking I might come back and join this one after I've checked those out. We'll see how it goes. This one has a pool, that is such a plus in the hot summer and the staff was pretty helpful.

May 26, 2018 11:04

Had a really good experience her yesterday. It was my first time to LA Fitness and Carlos offered me a complimentary three-day pass. I met a friend there to play some basketball. Even the basketballs they lend out are nice.

It was a little crowded but a nice facility.

May 26, 2018 11:04

Had a really good experience her yesterday. It was my first time to LA Fitness and Carlos offered me a complimentary three-day pass. I met a friend there to play some basketball. Even the basketballs they lend out are nice.

It was a little crowded but a nice facility.

May 18, 2018 17:05

Messy, dirty and I don't like the customer service. I regimen little gyms in the area such Independence Gym or if you are in to franchise gyms, Youfit gym

April 10, 2018 09:59

Great facility and trainers insure a perfect workout. Plenty of equipment and free weights along with basketball court and handball courts.

April 3, 2018 19:39

If you have the choice to go to another la fitness around peak times, I would recommend to do so. Since this location is so close to the Arizona State campus, there are a lot of students that come here and often times you will be waiting for machines or benches to free up.

February 11, 2018 00:36

LA fitness has really begun to turn it around. Their sales team and contract conditions used to be so hostile, but they are finally getting it together. They offered me a month to month, showed me the options, and left it at that. I wasnt planning on signing with them, because of friend's horror stories, but they told me about their culture changing and they really demonstrated that. I'm impressed. The fun has all you'd basically need, hot tub, pool, sauna included. They do not have functional training equipment, nor a good open space for cross training, hence the 4 stars.

January 25, 2018 09:24

Ok this gyms cleanliness leaves a lot to be desired. Same garbage in the same place day after day after day. Shower curtains black mold. Shower curtain and shower bar laid in same shower on floor for three days. Mens locker room floor covered in dirty black grime. C'mon man. You make mountainside fitness look better and better.

January 10, 2018 21:19

Today I completed my first personal training session with Joshua Werner. It was a great workout. Challenging but not impossible. He chatted with me about my current routine, diet, and goals. Joshua was very encouraging and supportive. If you're wanting a personal trainer to help you stay on track and meet your goals, Joshua can help you get there.

December 24, 2017 10:24

Extremely crowded between about 5 and 8 pm on weekdays to the point with long waits for free weights, benches, and weight machines. Large crowd from south Scottsdale, east Phoenix, and I think Tempe. However overall great facility, convenient location. Would be nicer if they had more / updated cardio machines as in other LA fitnesses.

October 19, 2017 10:23

Very pleased with LA Fitness and this particular location. Very updated, clean, great equipment and great staff. Their trainer Matt is phenomenal. He listens to your needs, helps establish goals, and is motivating. He is more concerned with your progress than making the sale. I would recommend anyone train with Matt and would recommend this location if you are located in Old Town Scottsdale. Also, even though I am not currently able to commit to their training program, if you are looking for good personal training, I would definitely recommend anyone looking for a trainer to consult with Matt and their team.

October 19, 2017 10:23

Perfect place to work out super clean n friendly staff. Trainer Josh really nice guy teaching us everything we needed to know:) was honestly satisfied with his help he was super friendly:)

October 19, 2017 10:23

Gets busy during peak hours. But otherwise nice. Been my gym since it opened.

October 19, 2017 10:23

Good place to work out. $30/month, can't go wrong. This should b good news to recent divorcees & fatties.

August 21, 2017 21:12

Very pleased with LA Fitness and this particular location. Very updated, clean, great equipment and great staff. Their trainer Matt is phenomenal. He listens to your needs, helps establish goals, and is motivating. He is more concerned with your progress than making the sale. I would recommend anyone train with Matt and would recommend this location if you are located in Old Town Scottsdale. Also, even though I am not currently able to commit to their training program, if you are looking for good personal training, I would definitely recommend anyone looking for a trainer to consult with Matt and their team.

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