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Tue 03:00 pm -06:30 pm
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Thu 03:00 pm -06:30 pm
Fri 03:00 pm -06:30 pm
Sat 08:45 am -02:00 pm
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Reviews

Rated 3.7/5 based on 19 customer reviews.
September 28, 2019 18:17

Excellent environment for beginning gymnast. Very patient and friendly coaches. Had a horrible experience at Phoenix Athletic Center therefore I'm very grateful to find Southwest Gymnastics.

August 1, 2018 20:44

After looking at several gyms for my daughter, this is the best by far!! Coaches are friendly, dedicated and always motivated students. We love it!! Price is very affordable, you won't regret it!!!

August 1, 2018 20:44

After looking at several gyms for my daughter, this is the best by far!! Coaches are friendly, dedicated and always motivated students. We love it!! Price is very affordable, you won't regret it!!!

April 20, 2018 22:10

Not always the easiest to get a hold of, but they go above and beyond to make things right when addressing the problem. Outside of front desk service the gymnastics taught is phenomenal and that's what matters in my opinion. The teachers are respected by their students and it shows. The talent is strong and I have seen such improvement in my daughter in 6 months. We have been to multiple gym facilities and I choose to drive 30 minutes for my daughter to go to SW gymnastics. They challenge the students to their skill ability it's not a everyone do one task-type gym. Strongly recommend if your looking to develop a talent in your children and not just looking for a babysitter. A+++

April 20, 2018 22:10

Not always the easiest to get a hold of, but they go above and beyond to make things right when addressing the problem. Outside of front desk service the gymnastics taught is phenomenal and that's what matters in my opinion. The teachers are respected by their students and it shows. The talent is strong and I have seen such improvement in my daughter in 6 months. We have been to multiple gym facilities and I choose to drive 30 minutes for my daughter to go to SW gymnastics. They challenge the students to their skill ability it's not a everyone do one task-type gym. Strongly recommend if your looking to develop a talent in your children and not just looking for a babysitter. A+++

April 7, 2018 09:24

Worst customers service ever!!
I brought my daughter to a trial class last weekend. I was absolutely clueless to how it all works and when we got there there was no one at the front and a sign at the front desk that said the office was closed but we could see classes going on.
We stood in the main lobby for a while. I still had no clue what to do and there was no one there except the coaches training classes. We had to follow someone who came in to figure out there is a little area you can sit and watch classes. When it was time for the next classes coach came to the door and announced the next class. I though they would at least have a list of something showing who might at least be new... (there was another woman there for a trial who seemed to be having the same experience I was)

The ONLY reason I'm giving this place 2 stars is because my daughter enjoyed the class and the coach seemed involved with the kids.

Other than that there was absolutely NO customer service whatsoever and on top of that, for people like me who was there for a trial NO one came out to ask who my daughter was or meet me. NOTHING I had her stay because I was able to watch her and why not, it's a free class.

I have yet to hear from this place at least calling to ask about my daughter's experience. Enrolled her in a trial class at a different gym and immediately was contacted to let me know that I was approved for the class and asked if I had any questions, etc. I haven't even been to that gym yet and I've already had a better experience.

I will never recommend this place to ANYONE. Absolutely no communication or customer service whatsoever. It was a very disappointing experience.

April 7, 2018 09:24

Worst customers service ever!!
I brought my daughter to a trial class last weekend. I was absolutely clueless to how it all works and when we got there there was no one at the front and a sign at the front desk that said the office was closed but we could see classes going on.
We stood in the main lobby for a while. I still had no clue what to do and there was no one there except the coaches training classes. We had to follow someone who came in to figure out there is a little area you can sit and watch classes. When it was time for the next classes coach came to the door and announced the next class. I though they would at least have a list of something showing who might at least be new... (there was another woman there for a trial who seemed to be having the same experience I was)

The ONLY reason I'm giving this place 2 stars is because my daughter enjoyed the class and the coach seemed involved with the kids.

Other than that there was absolutely NO customer service whatsoever and on top of that, for people like me who was there for a trial NO one came out to ask who my daughter was or meet me. NOTHING I had her stay because I was able to watch her and why not, it's a free class.

I have yet to hear from this place at least calling to ask about my daughter's experience. Enrolled her in a trial class at a different gym and immediately was contacted to let me know that I was approved for the class and asked if I had any questions, etc. I haven't even been to that gym yet and I've already had a better experience.

I will never recommend this place to ANYONE. Absolutely no communication or customer service whatsoever. It was a very disappointing experience.

April 7, 2018 09:24

Worst customers service ever!!
I brought my daughter to a trial class last weekend. I was absolutely clueless to how it all works and when we got there there was no one at the front and a sign at the front desk that said the office was closed but we could see classes going on.
We stood in the main lobby for a while. I still had no clue what to do and there was no one there except the coaches training classes. We had to follow someone who came in to figure out there is a little area you can sit and watch classes. When it was time for the next classes coach came to the door and announced the next class. I though they would at least have a list of something showing who might at least be new... (there was another woman there for a trial who seemed to be having the same experience I was)

The ONLY reason I'm giving this place 2 stars is because my daughter enjoyed the class and the coach seemed involved with the kids.

Other than that there was absolutely NO customer service whatsoever and on top of that, for people like me who was there for a trial NO one came out to ask who my daughter was or meet me. NOTHING I had her stay because I was able to watch her and why not, it's a free class.

I have yet to hear from this place at least calling to ask about my daughter's experience. Enrolled her in a trial class at a different gym and immediately was contacted to let me know that I was approved for the class and asked if I had any questions, etc. I haven't even been to that gym yet and I've already had a better experience.

I will never recommend this place to ANYONE. Absolutely no communication or customer service whatsoever. It was a very disappointing experience.

January 24, 2018 11:21

My girls love this Gym! Coaches and staff are very dedicated! tried others gyms and did not like them. I would definitely recommend this gym!!!

January 24, 2018 11:21

My girls love this Gym! Coaches and staff are very dedicated! tried others gyms and did not like them. I would definitely recommend this gym!!!

October 19, 2017 10:20

My son has been part of the Southwest Family for about a year now and I don't even have the words to describe how great it has been .
From the owner to the other parents ,the support ,guidance and overall team spirit is just wonderful.
From the first day we walked into Southwest Gymnastics we knew that it was where we were meant to be .
Under the direction of Coach Burton and Coach Brock the boys team as a whole has come together to be ,in my opinion , the best team in our area.
I want to thank all the staff and parents for all you do for our children everyday .

October 19, 2017 10:20

Most of the People are great at this Gym. Their only major issue is the systems they use for billing and that they are not giving invoices or emailing them. I was in there and the young lady at the counter hands my daughter an envelope and says this is for your Dad and then when I open the letter tells me I am going to be sent to collections. This really is disappointing because I am there every weekend and even joined some training myself. So this really makes me feel like a dead beat and that is disappointing and as an Avid social media user, makes me want to let everyone know not to bring their kids to this type of establishment. I have witnessed numerous parents go through the same experience and it is embarrassing.

October 19, 2017 10:20

The instructors seem great...when they show up. Too many times that we showed up, waited for 25-30 minutes after class was supposed to start, and no one showed. Because the gym does not hold regular office hours, there wasn't even anyone there to open the gym so we could wait inside, or anyone who could call the teacher. So completely unprofessional. Yes, they have always offered us a make-up class in return, but it doesn't pay me back for my wasted time, nor for my daughter's extreme disappointment. A little professionalism from this gym would go a long way.

October 19, 2017 10:20

Love it. Andrew is best instructor and my kids love it so much both kids go to open gym 12-2 after my daughter has 2 hours of gymnastics! That says it all! They'd live at Southwest if they could, we drive all the way from Maricopa becuz we love it there!

July 28, 2016 12:27

My son has been part of the Southwest Family for about a year now and I don't even have the words to describe how great it has been .
From the owner to the other parents ,the support ,guidance and overall team spirit is just wonderful.
From the first day we walked into Southwest Gymnastics we knew that it was where we were meant to be .
Under the direction of Coach Burton and Coach Brock the boys team as a whole has come together to be ,in my opinion , the best team in our area.
I want to thank all the staff and parents for all you do for our children everyday .

July 28, 2016 12:27

My son has been part of the Southwest Family for about a year now and I don't even have the words to describe how great it has been .
From the owner to the other parents ,the support ,guidance and overall team spirit is just wonderful.
From the first day we walked into Southwest Gymnastics we knew that it was where we were meant to be .
Under the direction of Coach Burton and Coach Brock the boys team as a whole has come together to be ,in my opinion , the best team in our area.
I want to thank all the staff and parents for all you do for our children everyday .

February 26, 2016 16:29

Most of the People are great at this Gym. Their only major issue is the systems they use for billing and that they are not giving invoices or emailing them. I was in there and the young lady at the counter hands my daughter an envelope and says this is for your Dad and then when I open the letter tells me I am going to be sent to collections. This really is disappointing because I am there every weekend and even joined some training myself. So this really makes me feel like a dead beat and that is disappointing and as an Avid social media user, makes me want to let everyone know not to bring their kids to this type of establishment. I have witnessed numerous parents go through the same experience and it is embarrassing.

June 23, 2015 20:09

Love it. Andrew is best instructor and my kids love it so much both kids go to open gym 12-2 after my daughter has 2 hours of gymnastics! That says it all! They'd live at Southwest if they could, we drive all the way from Maricopa becuz we love it there!

September 20, 2013 12:17

The instructors seem great...when they show up. Too many times that we showed up, waited for 25-30 minutes after class was supposed to start, and no one showed. Because the gym does not hold regular office hours, there wasn't even anyone there to open the gym so we could wait inside, or anyone who could call the teacher. So completely unprofessional. Yes, they have always offered us a make-up class in return, but it doesn't pay me back for my wasted time, nor for my daughter's extreme disappointment. A little professionalism from this gym would go a long way.

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