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Reviews

Rated 5.0/5 based on 29 customer reviews.
March 13, 2020 14:39

I had a very positive experience with Spooner Physical Therapy & with Joey Jalaf as my assigned Physical Therapist. I had a initial assessment, from that a joint plan of therapy was developed & implement.There was another assessment done during the course of the program. Then upon completion a follow-up evaluation was done. As I had requested, Joey created a home maintenance exercise program for me, giving me a printed a copy of them. However, they also sent me a very helpful e-mail video of the exercise program, whereby , I can respond with comments or questions. That's what I call a very comprehensive service.

March 5, 2020 22:05

I am very pleased with the care I received at Spooner's, Joey's is an
exceptionally kind person.

February 24, 2020 15:07

Not only is she a perfect professional at her work I joy her Sense of humor.The camaraderie between her the patience and she and her assistance are definitely an asset to the organization. 5 stars

December 6, 2019 12:38

Terrific people, well-run clinic, very capable physical and occupational therapists. PT Joey Jalaf has provided me with significant relief from muscular (back/neck) nerve issues. I'd highly recommend Spooner.

October 6, 2019 11:01

Doing PT for knee replacement surgery. These folks are really good. Well organized and very attentive to specific needs. Joey Jalaf has been great. I highly recommend this place!

September 18, 2018 13:25

I went to Spooner Physical Therapy because I was increasingly having significant pain in both shoulders when playing golf.

My primary care physician at the Mayo Clinic had recommended that I have a cortisone injection and then follow that with physical therapy.

My experience at Spooner began with a strong referral to them from a very good friend and neighbor. I had the pleasure of meeting the Director of Spooner, Nick Sutton, PT who listened carefully to my reason for being there and assured me that he would develop and implement a plan to resolve my health issues as quickly as possible. Nick listened carefully on that first visit, and also listens just as carefully on each subsequent visit. I have been visiting Spooner three times a week for two weeks. On every visit, Nick first interviews me carefully to see how I'm feeling, verifies I have been following the personalized home exercise plan he had sent to my computer, and then physically examines my area of concern...in my case my rotator cuffs. He then assigns me to one of his exercise technicians who takes me through a 20 minute series of exercises he has selected for the long-term correction of my problem. Following the exercises, Nick then has a hands on session during which he puts my shoulders through a series of motions while he deeply probes the area where my pain is at it's worst. I am delighted to already be seeing improvements.

This was my first experience with any type of professional physical therapy. I cannot imagine ever getting better care.

Nick is clearly an expert in his field and he gives each patient his very best efforts. I am completely confident that he is going to help me recover my lost physical abilities and get me back to enjoying golf and life again with fewer limitations and less pain. I am extremely pleased with Spooner and Nick and recommend him to anyone who needs physical therapy. In fact I have already passed out his contact information to several of my friends.

September 9, 2018 16:00

Friendly greetings
Knowledgeable staff
Good team work
Indentified goals and measured results
Will recommend to friends and family

August 29, 2018 17:47

I found it easy to check-in I gave the lady at the desk the cheap from my from my doctor that they need the referral she help me with the areas that I could not figure out especially the pad she help me with that cuz I have problems understanding how the pad work Maya therapist is great and what I've seen from the other people that are great too so overall it's a great place if you have to go to physical therapy check them out

August 29, 2018 17:47

I found it easy to check-in I gave the lady at the desk the cheap from my from my doctor that they need the referral she help me with the areas that I could not figure out especially the pad she help me with that cuz I have problems understanding how the pad work Maya therapist is great and what I've seen from the other people that are great too so overall it's a great place if you have to go to physical therapy check them out

July 11, 2018 19:17

Helpful and friendly staff made the experience great from the beginning and Nikki (my PT) was of incredible help. Great team all around that really helped get me the results I was looking for.

July 11, 2018 19:17

Helpful and friendly staff made the experience great from the beginning and Nikki (my PT) was of incredible help. Great team all around that really helped get me the results I was looking for.

July 7, 2018 14:34

Very welcoming facility . Truly skilled , helpful , encouraging and professional therapists. Nicole is my therapist and Sabrina is her assistant. Nicole is extremely skilled, empathetic and knowledgeable and Sabrina is learning from the best. I would highly recommend this experience to anyone needing physical therapy.

July 7, 2018 14:34

Very welcoming facility . Truly skilled , helpful , encouraging and professional therapists. Nicole is my therapist and Sabrina is her assistant. Nicole is extremely skilled, empathetic and knowledgeable and Sabrina is learning from the best. I would highly recommend this experience to anyone needing physical therapy.

July 6, 2018 11:30

Professional and comfortable environment. I had a double total knee replacement. Chad and his team have worked with me, pushed and encouraged me. They have been understanding when I was discouraged. My progress continues to improve each day.

July 6, 2018 11:30

Professional and comfortable environment. I had a double total knee replacement. Chad and his team have worked with me, pushed and encouraged me. They have been understanding when I was discouraged. My progress continues to improve each day.

May 5, 2018 11:38

Joshua Korson and his staff at Spooner Physical Therapy are excellent at listening and attending to my needs. Three years after 3 hemorrhagic strokes, Joshua has been essential, with his inspired perception, in addressing my needs. He has helped my understanding of the need for my continued Physical Therapy. My pain and limitation has been improving dramatically. After only 1 visit, my back pain was relieved. I would highly recommend Joshua Korson for your Physical Therapy needs.

April 25, 2018 16:17

I love the physical therapist people here this was the most enjoyable experience through my medical pain issues they were concise they listened they didn't brush your concerns away I wish other medical professionals would take note how well that Spooner Physical Therapy treats their patients... I will be coming back to this location because they actually care I actually want to spend my money here because they are diligent and they will treat the pain these pain center places all they do is get old people doped up on drugs because they say oh well they're about to pass away and when younger people go they say you're a drug seeking mother person so I recommend going to Spooner physical therapy because it's worked for me the pain is worse but it has to be worse before it gets better but at least they take care of your concerns and don't brush you aside thank you once again Spooner physical therapy

April 9, 2018 19:46

I was treated with respect, my concerns were addressed, and I was referred to a different PT to meet my specific needs. Every therapist I have come in contact with has been a pleasure to work with.

February 24, 2018 11:11

My experience here has been amazing! Niki is super compationate and understanding. She has extensive knowledge and it's so encouraging to finally get relief from chronic pain with two new little ones at home! Life changing for sure! Oh so grateful!!

February 24, 2018 11:11

My experience here has been amazing! Niki is super compationate and understanding. She has extensive knowledge and it's so encouraging to finally get relief from chronic pain with two new little ones at home! Life changing for sure! Oh so grateful!!

February 15, 2018 10:01

I have thoughly enjoyed my experience at Spooner! The therapists are excellent, especially mine, Nick, and assistant, Cheyenne. I keep telling him that I want to take him home with me!

February 8, 2018 19:52

Spooner Physical Therapy Biltmore has been awesome. Joseph Jalaf has worked with me and I finally have hope that I will get better. His knowledge and dedication is obvious from the first meeting. The entire team at Spooner have been nothing but professional, welcoming and genuinely friendly. I look forward to my next appointment as I know I am in good hands and on the road to recovery ! Thanks Spooner PT. June-Ellen Ottoson

February 3, 2018 11:27

The staff is friendly and caring. The therapists are knowledgeable and compassionate. They provide excellent manual therapy and complete and appropriate manual therapy. Nick Sutton, in particular is great!

October 19, 2017 10:01

I have had a wonderful experience at Spooner. Joey has been fantastic. His course of treatment has been thoughtful. It has included exercises and treatment in the clinic, as well as work I can do at home to continue improving. Scheduling is easy, and they are always on time, and the front desk staff are great to work with.

October 19, 2017 10:01

Spooner Physical Therapy is a comfortable, friendly environment. Spotlessly clean. The employees are simply the best. Reception is alert & assured me of my appointment schedule with a convenient printout.My teams Therapist, Allison & Bernardo knew exactly how to put me through my personal treatment, with care & patience. I highly recommend Spooner's for all who need rehabilitation from injuries & surgeries.

October 19, 2017 10:01

The Spooner staff is professional and competent. Those are the main reasons for choosing a physical therapist. Beyond that the staff is courteous and pleasant. The facility is spacious and has a multitude of equipment and devices to treat almost any problem a patient might have. Angel at the reception desk is a delight as is Mary. My principal therapist and assistant were Dr. Waites and David (?). Both easy to be around and work with.

October 19, 2017 10:01

The treatment and respect for the person was was above what one would have expected. They listened me and shared remedial exercises specific for my individual needs
. They have my repect and admiration in helping peolple get. athank you Lord for leading me to them.

October 19, 2017 10:01

If you need physical therapy, then this the number one place to go. Here's why:

My progress after a shoulder injury has been remarkable - so they definitely know their stuff. Josh, my therapist, has had extensive schooling, but what I really like is the teaching and understanding he brings. It really motivates me to do all the exercise.

The rest of the staff is equally qualified and like Josh they are very pleasant people. The facility is first rate and they offer some intriguing wellness programs that I am definitely going to check out.

September 7, 2017 21:11

If you need physical therapy, then this the number one place to go. Here's why:

My progress after a shoulder injury has been remarkable - so they definitely know their stuff. Josh, my therapist, has had extensive schooling, but what I really like is the teaching and understanding he brings. It really motivates me to do all the exercise.

The rest of the staff is equally qualified and like Josh they are very pleasant people. The facility is first rate and they offer some intriguing wellness programs that I am definitely going to check out.

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