| Mon | 06:00 am - 09:00 pm |
| Tue | 12:00 pm - 09:00 pm |
| Wed | 06:00 am - 09:00 pm |
| Thu | 12:00 pm - 09:00 pm |
| Fri | 06:00 am - 07:00 pm |
| Sat | 09:00 am - 02:00 pm |
| Sun | 09:00 am - 02:00 pm |
Update 2/24/2020 - As of now, Yoga Sutra has still not refunded my partner for both of the passes. In October, the studio said it would refund the passes. It refunded one of the passes, but not both. I'll continue to update until the studio does the right thing and refunds both passes.
Original Post (2/10/2020) - I went here with my partner in October 2019 after we purchased two one-month special passes for new students. We learned that we could not use the passes because we were from out of town. The studio said it would refund our purchases. As of February 3, 2020, the studio has refused to refund both passes after saying that it would do so.
Most yoga studios I have been to are welcoming and would never turn students away. Sutra studios is not like most studios. I'll update this review if the studio ever decides to do the right thing and refund the money we spent.
I am really disappointed in my experience at this studio - the new student rate is misleading, I was turned away from practicing, and they have still not refunded my money after over 90 days and seven email requests for a refund.
I was in town visiting and was so excited for the new student rate - I bought one for both my partner and I. We were only in town for a few days but wanted to try a few of their classes because they looked really fun!
We got to the studio and were told that, because we were from out of town, we didn't qualify for the rate, which I had already paid for both of us. I was disappointed, but willing to pay for a drop in for the class that we had shown up to do. Then they said they don't have drop in rates, only "day passes" which means you can do all the yoga you want for a day. The cost would have been higher than any drop-in rate I have paid in much bigger cities/studios (Chicago, Washington DC, New York, etc.) and we didn't have time for more than one class that day. Then they offered to refund me the cost of the memberships and go on my merry way. So I was frustrated that I didn't get to practice, but decided to get the refund and go rock climbing instead. I didn't let it ruin my day!
Fast forward over three months later. FINALLY in December (60 days later) they refunded me ONE of the passes. They have still not refunded me the second pass. I don't enjoy writing negative reviews. I'm disappointed that a studio who claims to want to bring yoga to everyone would engage in these types of, at best, misleading, at worst dishonest, tactics to get money.
This is not what yoga is about.
THEIR PROMOTIONS AND MONTHLY STARTER TRIALS ARE DECEPTIVE!!!!
If I could give Sutra Studios 0 stars I would. I really wanted to like this yoga studio. I recently moved to Downtown Phoenix and was thrilled that there was a promotion for $15 for your first month - seemed too good to be true...and it was. After my first couple of classes I realized that this studio didn't meet my expectations so I canceled membership.
DECEPTIVE BILLING BEWARE:
I signed up for a $15, one month trial. After two weeks I wanted to cancel my membership moving forward because I didn't like the classes (see below). When I went to cancel my membership I was notified that they needed a 30 day notice (weird but ok) and I will be charge for two subsequent months to "Satisfy[es] the 3-month commitment term" (an unexpected additional charge of $118). UMM WHAT. That is not what I signed up for. I THOUGHT I signed up for a $15 trial but it is really a $133 trial. VERY MISLEADING. I understand that small print can bite you...and this really does...and this type of billing is DECEPTIVE, RIDICULOUS, and very poor business. This has left a very bitter taste in my mouth and has left me writing this review and wanting to give Sutra Studios a ZERO star rating. I reached out to the business...hopefully they fix it...
THE DISAPPOINTING CLASSES:
I tried several of classes and each one seemed ok and that is what sucked. The tranq flow class was fine - the class was kind of calming but it seemed forced and unnatural. The skullpt core class was not a challenge for my core at all and that says something I am not in shape at all - if I go to a core class I want to know it will be harder than a 10 minute core circuit that I can do in my living room. The barre class was the most ok out of all of them...but the room was cramped and the circuits were not well thought out. So this is what left me wanting to cancel my membership. Summary: classes ok, not worth $59/month membership to me.
I tested out quite a few yoga studios when I moved to Phoenix but Sutra was the one that felt like the community I was looking for. Rebecca and the instructors are amazing and have great energy. They offer a fun variety of classes, workshops and meditations. I highly recommend Sutra for their positivity and affordability!
I attended one introductory class and the owner/studio manager sat in the back of the room the entire time on her cell phone. At first I thought she was taking notes but by half way through the class she was laying down holding her phone above her face, seemingly scrolling. It was very distracting and disrespectful for all the students and the teacher. I wrote to express my dissatisfaction with my class and asked for a refund. At no time did they offer to refund my experience and never actually apologized. Then they didn't reply to me for 6 days and now I'm stuck in some email exchange that is untimely, convoluted, and doesn't take ownership for their mistake. I wouldn't recommend this studio or the management.
The "Sutra Family" is absolutely first rate. I've been attending classes at both the Midtown and Roosevelt locations for over three years, and well, there's a reason I keep coming back. Owners Rebecca and Matt are amazing people and run an honest/transparent business. Although my experiences with all of the instructors has been positive, I highly recommend finding your way to Chelsa's class, especially if you want some extra physiology-based instruction.
This studio goes beyond just offering yoga and barre, they offer a sense of community bringing everyone together through events, meditations, and classes that teach you a better understanding of yoga. Every teacher is kindhearted and knowledgable holding space for you in a judgement free studio that is vibrant and fun. I have been going to Sutra for over a year now and is by far one of thee best studios I have been to where I feel comfortable doing me and being me.
This studio goes beyond just offering yoga and barre, they offer a sense of community bringing everyone together through events, meditations, and classes that teach you a better understanding of yoga. Every teacher is kindhearted and knowledgable holding space for you in a judgement free studio that is vibrant and fun. I have been going to Sutra for over a year now and is by far one of thee best studios I have been to where I feel comfortable doing me and being me.
Walkable from downtown, chill vibes, clean and well-organized, $5 newb classes and $2 mat rentals. Bring a water bottle - no filler station or cups available on site. Barre class kicked my butt and then I had a beautiful meditative ending and I felt like a magical #basicbitch
Walkable from downtown, chill vibes, clean and well-organized, $5 newb classes and $2 mat rentals. Bring a water bottle - no filler station or cups available on site. Barre class kicked my butt and then I had a beautiful meditative ending and I felt like a magical #basicbitch
This place was amazing. Such a hidden gem! The space was beautiful. The teacher and staff were so friendly and helpful. Im so sorry I'm only in town for a few days! This would be my spot!
Personality and knowledge go so far when taking a yoga class. There is no shortage of that with the folks here, highly recommend checking it out! 5 stars.
Great vibe. Always feel super welcome. Love it here!
Personality and knowledge go so far when taking a yoga class. There is no shortage of that with the folks here, highly recommend checking it out! 5 stars.
Personality and knowledge go so far when taking a yoga class. There is no shortage of that with the folks here, highly recommend checking it out! 5 stars.
This place was amazing. Such a hidden gem! The space was beautiful. The teacher and staff were so friendly and helpful. Im so sorry I'm only in town for a few days! This would be my spot!
This place was amazing. Such a hidden gem! The space was beautiful. The teacher and staff were so friendly and helpful. Im so sorry I'm only in town for a few days! This would be my spot!
Great vibe. Always feel super welcome. Love it here!
Great vibe. Always feel super welcome. Love it here!
