Mon 05:00 am -11:00 pm
Tue 05:00 am -11:00 pm
Wed 05:00 am -11:00 pm
Thu 05:00 am -11:00 pm
Fri 05:00 am -10:00 pm
Sat 08:00 am -08:00 pm
Sun 08:00 am -08:00 pm
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Reviews

Rated 3.2/5 based on 32 customer reviews.
February 5, 2020 12:21

WARNING: Do not, by any means, give these guys your real phone number. They will perpetually call you with their latest promotions, even after you ask them to be removed. Last call was from Aleck(?) who is a director, and should know better??

January 16, 2020 17:00

The people working there seem nice. I honestly don't go outside of my personal space much, just want to workout hard and get my results. I hate seeing women in the men's locker room. It happens all too frequently and will be my reason for quitting once MountainSide Fitness goes in down the street.

January 11, 2020 02:04

I live in this area and this location is convenient for me. It is very small for the amount of people that workout. Everything seems dirty inside from the workout machines to the free weights. Honestly, why do they have someone covering the front desk? There should be another way to check in. This place needs an update.

January 2, 2020 19:41

just joined up but it was recommended to me by a friend. everything I have seen so far is pointing to a great ongoing experience. just wish it was open 24/7. will just have to live with a large pool and a friendly helpful staff.

November 10, 2019 02:36

It's a pretty good gym. It's usually very clean, and if a machine is out of order it's typically fixed quickly. I wish they had more sets of lower free weights in the 15-17.5 range, as those are usually being used, but other than that I think it's a good place to work out.

October 24, 2019 00:33

My favorite gym. Always clean many machines, and classes. This will always be my home gym. The staff is extra helpful and friendly.

September 30, 2018 04:27

Been a member since 2006 and haven't had any problems like lost people say they have. Have never been overcharged, frequently used various facilities throughout the valley. Always very clean and up kept. Welcoming staff and trainers make it an friendly environment to exercise. Most if not all locations have pool and/or a sauna. Basketball and racquetball courts are just as frequently available. All for 24.99 a month, not to bad of a deal. Have and will always recommend!

September 26, 2018 20:21

Dirty filthy gym they don't spend enough money on maintaining the facility. Workers are overloaded they need to hire more help to maintain the facility to keep it healthy and safe it's not their priority. The priority is to keep the facility open with little cleaning staff as possible. I've noticed that at several locations. It doesn't matter what time you work out .if you're paying the same price we are all entitled to a clean safe and healthy gym including the locker room .The ones that actually doing the work are overloaded corporate needs to release more funding. hopefully we will have more competition in the future that will prevent places like this from being open.

July 2, 2018 21:41

I really like LA FITNESS. The staff is polite and the instructors are great. The place is clean and parking is never an issue

June 21, 2018 09:36

Nice environment and equipment. Great place to work out and get fit. Keeps the mind focused and healthy

June 21, 2018 09:36

Nice environment and equipment. Great place to work out and get fit. Keeps the mind focused and healthy

June 13, 2018 22:42

I've been a member with La fitness for 3 years. The sales staff have no respect for their current or prospective members. They lie about annual rates, and when a person(my friend) decides not to purchase a membership through a sales rep,, like a child , they cancel their 14 day trial membership and kick them out of the gym. Don't waste your time with this La Fitness location, its ran by a bunch of bums.

June 13, 2018 22:42

I've been a member with La fitness for 3 years. The sales staff have no respect for their current or prospective members. They lie about annual rates, and when a person(my friend) decides not to purchase a membership through a sales rep,, like a child , they cancel their 14 day trial membership and kick them out of the gym. Don't waste your time with this La Fitness location, its ran by a bunch of bums.

June 4, 2018 00:23

Awesome staff they are more than happy to serve clients and future clients. Their personal trainers are very dedicated to each of their clients. Best group of trainers in all of Phoenix!

June 4, 2018 00:23

Awesome staff they are more than happy to serve clients and future clients. Their personal trainers are very dedicated to each of their clients. Best group of trainers in all of Phoenix!

May 12, 2018 03:08

Alot to say about this gym... I've been a member for over 5years and loved it because I'd see results fast even if i didn't consistently go. .But what upsets me is when I got employed there... I got transfered to another location and only worked weekends.. That's 8hours a week. 4 hours a day twice a week. I always stayed till 12 to be sure the children in our club where safely reunited with there parents and that the daycare was cleaned up. Even if I was scheduled till 11 I stayed till 12. No I didn't expect extra pay for the extra time spent nor did I get any.. .I'm hurt that I had an unexpected family issue and was unable to call or come into work 1time! ! only one time in the three months I worked I missed one day n I got fired... Even though I pulled extra time and went the extra mile and built a good bond with the children and there parents. Memorized named. And took pride in my job. U let me go like I didn't matter. As if I didnt need to this job... But I desperately did. And now they have a woman working at my location who brings her kid in with her on her first day, her kid bullies the club members children, she sits behind the counter on her phone the whole time looking up cars on her offer up app and talks about her baby daddy beating her up n cusses in front of the children and took a 30 min break to smoke a cigarette and get food for her n her kid. .

We dont get a break. I've never took a break! U r only there 4 hours! And after she took her break she stayed 30 mins n left at 11:30... I closed... N that was my last day there because my next scheduled works day I was stranded at my sister in laws with no way home n no available phone to call. I valued my job I loved my job.. This new hire is not a good child care provider. I belonged there... I'm very hurt. I put my heart into my job. I didn't deserve to be fired.

May 9, 2018 23:27

I go here often. The kids play area is well kept and staffed with friendly people. The excercise equipment, weights, and racquetball courts are also kept in good shape. Cant speak much for the locker rooms and all that because I don't typically use them. When I have, it's been a good experience. Clean, with fancy wood cabinets.

May 9, 2018 23:27

I go here often. The kids play area is well kept and staffed with friendly people. The excercise equipment, weights, and racquetball courts are also kept in good shape. Cant speak much for the locker rooms and all that because I don't typically use them. When I have, it's been a good experience. Clean, with fancy wood cabinets.

May 9, 2018 19:19

Great place to workout and take different classes, the staff and equipment are great the facility also haves showers pool.

April 26, 2018 12:19

Great staff and plenty of equipment for everyone. Plenty of space to workout the spa is sooooooo gooood

March 24, 2018 14:47

Dirty filthy gym they don't spend enough money on maintaining the facility. Workers are overloaded they need to hire more help to maintain the facility to keep it healthy and safe it's not their priority. The priority is to keep the facility open with little cleaning staff as possible. I've noticed that at several locations.

March 12, 2018 12:32

Terrible front desk staff - especially the 'girls' that are there Saturday mornings - pointing at and making fun of all the members - really? Get a life and grow up.

February 27, 2018 14:54

Classes and instructors are good. Place is clean and other staff usually helpful.

February 16, 2018 07:21

Best time is 5 am. Few here rarely wait for any machines or weights.

January 6, 2018 16:49

Had a member of the staff call me "LAZY" and said "YOU'RE THE KIND OF MEMBER WE HATE" yesterday when I checked in. Why?...Because I check in with my phone number and ID instead of a bar code, which is actually written in their policies as an approved way to check in.

Checked in again today to be met by the same harassment, same face calling me out by name across the floor and telling the front desk to not let me in tomorrow. So I called corporate to confirm the policy, and sure enough "a phone number and an ID" gets you in.

So basically this employee who I've never seen before is harassing me for doing nothing wrong. I've been a member for 12 years.

December 22, 2017 12:55

I've been road tripping for the last 4 months I've been to 15-25 LA Fitnesses in 17 states. The Sauna here smells like strong BO (far more than usual) the cleaning team needs to step it up

October 19, 2017 09:51

Seriously run the other way. Good luck ever canceling your membership. I have been attempting to switch gyms for the last month due to the fact they seriously overcharge, and I've been told my membership has been cancelled twice now wth no luck. Good luck getting in touch with a manager either to resolve your issue. I was told a manager would call me since conveniently they weren't there the second time I went in to issue a refund, and that never happened. I called a second time because there's no way I'm wasting more of my time going in and was told the manager was on the phone and would call me back, that never happened. I was told I would receive an email documenting the fact my membership was cancelled and sure enough they someone managed to "forget" to cancel my membership. I had to call corporate in order to get anything done, where I filed a complaint because the staff at this gym is so grossly incompetent. When you hear all this stuff from former members warning you against signing up for this gym, believe them, I wish I had! Not to mention the fact this location is super sketchy and in a bad area, people are always having their cars broken into in this parking lot. I've been to a lot of gyms over the last eight years and this is by far the worst and the most expensive.

October 19, 2017 09:51

The pool is filthy, so is the Jacuzzi! I called and aslked the mgr if they will be cleaning it, since it was closed for 4 days to be fixed. He told me yes. Other people complained about it being dirty according to the girl at the front desk. Went in and it still wasn't cleaned. So yesterday I go into the Jacuzzi which I thought wasn't that bad. It was. I went to the front desk to ask for the mgr to see if they will clean the pool grime off the sides and she tells me "Oh it is dirty beacause its broke". I said thought the pool was fixed she says" No the Jacuzzi is broke". Well I just sat in it for 20 minutes. She said go shower it off, it is really dirty in there! Great start to a day!! CLEAN YOUR POOL AND JACUZZI PLZZZZZZZZZ!

October 19, 2017 09:51

I love it here, people seem pretty decent, nobody is staring u down, just workout and move on!

October 19, 2017 09:51

Very cool gym with anything you need. Classes are fun. It's a diverse and for the most part friendly crowd. Only problems I have had were the bathroom was dirty a few times. Also the weight area does smell a little. That's about it. Good job.

October 19, 2017 09:51

Car was broken into & from what I heard several other break ins or things have happened to cars. Operations manager didn't call me I had to call him, then he didn't call me back was gone until Monday. I called him back & not too helpful. Didn't feel the customer service from him. I stick to my 1 star other staff is good.

July 12, 2017 16:28

Seriously run the other way. Good luck ever canceling your membership. I have been attempting to switch gyms for the last month due to the fact they seriously overcharge, and I've been told my membership has been cancelled twice now wth no luck. Good luck getting in touch with a manager either to resolve your issue. I was told a manager would call me since conveniently they weren't there the second time I went in to issue a refund, and that never happened. I called a second time because there's no way I'm wasting more of my time going in and was told the manager was on the phone and would call me back, that never happened. I was told I would receive an email documenting the fact my membership was cancelled and sure enough they someone managed to "forget" to cancel my membership. I had to call corporate in order to get anything done, where I filed a complaint because the staff at this gym is so grossly incompetent. When you hear all this stuff from former members warning you against signing up for this gym, believe them, I wish I had! Not to mention the fact this location is super sketchy and in a bad area, people are always having their cars broken into in this parking lot. I've been to a lot of gyms over the last eight years and this is by far the worst and the most expensive.

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